I've been seeing Taylor for my waxing needs since I moved to upstate NY. I used to see her only on…read moreweekends when I worked in Syracuse. She was very accommodating in terms of scheduling. Booking appointments from the Taylored Kitty website is very simple and convenient. The waiting room is comfortable and absolutely adorable. The ambiance is clean, cozy and welcoming. My waxing experience has always been fantastic! Taylor is very thorough. The pain is minimal and it's over fairly quickly; the wax she uses is great quality. Our conversations are never dull. The service is superb. I highly recommend Taylored Kitty.

Just had my first appointment with Alexis. She was so sweet and made me feel so comfortable. The…read morespace is clean, cute & homey. Will definitely be back for another appointment!

I've been going to Sujanas for a few years. I'm so glad she was able to move out of the mall when…read morethey closed. The new location is so conveniently located! She's great with shaping and cleaning up my brows, they always look so good afterwards and she's able to maintain the shape so well! Painless, quick, and affordable! I will keep coming back!

Ishu is the only person I trust to touch my brows. She has been incredibly helpful with evening out…read morea bad brow job I had a few years ago. Their waxing services are also affordable with great results.

I am giving this a 5 because this has been my spa for the last 3 yrs. I feel very attached to this…read moreplace. I go to Amanda for my facial. She's so awesome. We chitchat while on the facial because I just can't stop speaking. Their facial products are great. I have sensitive skin and my skin has never broken out. Their hair dressers are also very experienced. N very friendly. I was very attached to mine but she left 2 months back:(. I am good with my replacement. Again , never had issues with their hair products. I feel comfortable with their massages as well. Very experienced folks. Since I have a cervical condition, I can't do hard strokes near my neck region and the person gets that. I look forward to my monthly visits. As a (legal )immigrant, I guess we get that comfort levels when we see familiar faces as we don't see our families back home. That's my deep thought here.. I cannot vouch for any treatments bec I haven't got any here. Just facials, hair highlights, cuts, root touch up and massages are great!!

Chloe always does an amazing job on my nails; she is knowledgeable, clean and has good attention to…read moredetail.

This review is for Ms Avy only. Not familar with the other stylists…read more I had just taken a weave out, and am completely natural and she helped to restore my hair to a shiny, soft, healthy and manageable head of hair! I left the salon with flowy silky hair that moved in the wind, and thats a challege for us naturalistas. Ms. Avy uses the Mizani hair care line, which is a top of the shelf kind of product. I am very particular about my hair and am specific about certain tools and product used on my mane. She didnt mind my questions or my hesitations with her methods. I giot my hair treated, trimmed and flat ironed. She is resonably priced, so I will definately come back while here in Rochester.

I came here randomly years ago Since then I have been bouncing around looking for the same…read morequality, i am not going to find it. They do not rush through the cut, there is real skill and profession. I love my hair when i leave this place

The owner of Kalypso's wax lounge is amazing! She makes you feel comfortable throughout the entire…read moreprocess ot waxing and does not make you feel uncomfortable at all. She takes her time and does an amazing job. I would definitely recommend!

I get endless compliments on my lashes, they look natural. Everyone thinks I am lucky enough to…read morehave naturally perfect lashes. Occasionally I will be asked if I have them professionally done. Hell ya, I can't do them myself and I have tried. You can't quite tell because they are not gaudy, but correct for my eye shape and my lifestyle. I have huge confidence leaving the salon. It makes me happy and it shows. The best part is how quickly I can get my makeup routine done in morning. I don't dread it. No more endless mascara application, nor black smudges by end of day. No more trying out new expensive mascara that is never any different than the usual. So thankful for Kelly, Jessica and Dan. I loooove all the services the salon provides. But CAN'T live without my lashes. I have used other salons for lashes. I highly recommend Kalypso's. Hands down. ON TO WAXING. I have used the top and best salons in Rochester for bikini waxing. I have extremely sensitive skin. Extremely. But Jessica and Kelly's results are the by far best. I do not have any bruising, any skin ripping and NO PAIN WHATSOEVER. I cannot say this about any other wax I have had done. I was shocked by the difference. I am used to being slightly maimed at other salons. No joke, I have probably used 8 salons you would know by name and would be in extreme discomfort for days. Very reasonably priced as well. Sometimes I need services on short notice or a special request. Kalypso always tries to accommodate my busy schedule even if inconvenience to them. Jessica is very knowledgeable about skin and brows. I wish I could have her soothe and smooth my skin every day. Jessica recommended a brow tint and shaping on my light and thin brows. It makes a big difference. I had no idea. Really frames my face and enhances my lashes. If I could have a perfect day it would be spent at Kalypso having all services done. I just feel so groomed and put together when I leave.

-*Shannon is delightful-she gets 5Stars!*--…read more I have gone many times with Shannon & had a delightful experience (she is super!) but the 2nd last time I went she was busy so I saw Katie who was horrendous. I'd been growing out my hair I showed pics and clearly said I only wanted an inch off. she repeated this back to me. One Inch no more. Then She sliced off over 18". EIGHTEEN INCHES !!! I said was unhappy but there's nothing to be done after that. I asked her to stop cutting. Then she cut a 2nd, different crazy angle. I demanded she stop. Another senior lady came over to try to fix her mistake , she did a 3rd, totally different angle. So 1/2 may head has 3 different angles and the other side was still long. 22" on one side above my neck on the other. I still tipped her 30%, not before grabbing a hunk of my own hair off the ground. I left. This is 2days before my bday too. I went in to talk w manager next day, she excused her with the old "maybe she didn't understand" blah blah... I showed her the ref pics (all super long) and the 18"hair hunk she hacked off me and she couldn't believe it. Other stylists came to look at the mess. Everyone shocked. I said if Katie didn't know difference between 1" vs 18" , she had no business cutting hair. So, They set me up with another stylist to fix it. I she did but I went from the longest hair I'd ever had to the shortest Id ever had. And never planned to have. It was now only 3" in the longest place above the spine's bump at the back of my neck above that from where it had been over 22" long in the longest part of my back the day prior when I'd requested a trim of "no more than an inch". It Took 3 years to grow back close to this and has been 5 years to get it to the same length and in same healthy condition. I waited more than 5 1/2years to write this bc I'm still mad @ that awful Katie. She never admitted fault or said sorry. All her coworkers all shook their heads. The salon made it right but now I had to double tip 30%+ bc I didn't want anyone to say I was cheap or didn't tip +30% +even though she literally ruined my hair for 5 years + wrecked what I'd worked on for five years prior. So basically a decade. I have them 2 stars bc Sharon gets 5stars but Katie dragged them down to 0stars, the place made it right but the experience w/Katie was so poor I can't in good conscience give over 2 stars - it's taken 5.5years to write this as it was that bad and prior to that rotten Katie, the salon itself and Sharon were so good. The lady who ultimately fixed it all did what she could. She was in the awkward position of having to rectify it and also has to work with her still so I understand her neutrality, she was lovely I have since forgotten her name but she was stoic due to circumstances but fine. She saved my head but needed to take off much more due to the 3 misshapen angles in the back quadrant. As such, my over 22" hair was shorter than 3" by the time it was styled. I haven't been back since. Tl;Dr: Shannon = 5 Stars, salon=4 stars, other lady 4stars, Katie = 0 stars, minus due to taking 18 inches off instead of one inch.

This is a great salon! The interior is beautiful and spacious, and they offer a lot of different…read moreservices (cuts, color, waxing, massage...). I also like that they have lots of products for sale, including amika and KMS, two of my favorite hair care brands. They also sell jewelry and other items outside of hair care. Amber cut my hair and she did a great job! The chairs in the shampoo station are adjustable so it was more comfortable on my neck than in other places I've been. She did lovely cut and I had a relaxing experience overall.

Can not say enough amazing things about the work my hairstylist Lenzie does on my hair. As someone…read morewho moved here from another city, it took me three years to find someone I could trust. Having naturally curly, thick hair it is hard to find someone who knows how to cut it right and not look uneven. Not only am I her client my wife is too and we would not have it any other way. Lenzie is kind, funny and helpful and offers suggestions when I am looking to try something new. She also handles my hair dye and root coverage. I highly recommend you check her out! I have included pictures to show off her work!

Very disappointed with my experience at Luxe Spa…read more I had a facial on 9/5 that unfortunately did not meet my expectations for a nearly $200 service. The dermaplaning felt rushed, and afterward my skin was noticeably irritated, which is unusual for me as someone who has had dermaplaning done regularly. The overall experience also wasn't particularly relaxing. There were several instances where products or jars were placed down loudly enough to startle me while I was trying to relax. For a service marketed as a relaxing, luxurious experience, those details really matter. To be fair, the esthetician was very friendly and kind, so my concerns are not about her personality. What has been even more disappointing is the lack of customer service afterward. I emailed Luxe Spa on 9/8 explaining my concerns and asking someone to reach out to discuss the experience and how it could be made right. After receiving no response, I followed up, and I still have not heard anything. I intentionally reached out privately first because I wanted to give the business an opportunity to address my concerns before leaving a public review. Unfortunately, being ignored after spending nearly $200 on a service feels extremely unprofessional. I expected much more from Luxe Spa and will not be returning.

I try to get to the Brighton location to have my eyebrows threaded whenever I'm in that area…read more They've always done an amazing job on my brows -- better than an other place locally. The ambience of the spa is nice and I look forward to trying other services offered at Amita's!

The place has been in business for quite some time, obviously they are doing something right. The…read morethreading is also done perfectly. I am man who fortunately has some testorone:) so this is what gets done. It is done great all the time. I would recommend this place. The only drawback, they cannot duplicate her.