I was able to walk in as a first-time customer. I was lucky enough to get my Brazilian and armpits…read morewax without an appointment. A whole vibe is 'oldie but goodie with a few empowering female statues and pictures. You'll need to check in with the front desk. That person guided me to the third floor to get my requested service. I was a little confused when I arrived because I wasn't sure what to do but sit and wait until an employee called me. The quality of the work is good! I am happy with the outcome, especially since it's my first time!

I got my hair done by Victoria last week and let me tell youuuu.... Wow! She did an amazing job! I…read morewaited a little while to post my review to make sure I still loved it a week later and I absolutely do. This color is stunning! Victoria was great by the way. She even talked me into getting my first Brazilian. She did not make it awkward at all. I absolutely loved my visit to Mark and ME. Will definitely be back!

She really is a darling, lol…read more I treated myself and my Mom to a facial here. I live in California and I'm a licensed esthetician myself. Some points to cover: 1. Her room is very clean, and she sanitizes everything. The last thing you want to do is go to a dirty spot for your face and waxing! She has powerful equipment that she invested into for results for her clients. 2. Jennifer carries high quality products. I was impressed with the wax she carries as I know that brand as well, and the products she used on me for the facial. We did an ultimate anti aging for myself, which included dermaplaning and microneedling. She used numbing cream to make it more comfortable and the serum had actual stem cells in it. 3. She's very talented and personable, with a delicate touch for facials. I felt completely relaxed and comfortable throughout, and she is really easy to talk to. My mother, initially reluctant to get a facial, relaxed quite quickly once she started! I would definitely return on my next trip to Rochester, and have her saved!

Best lash experience ever! My extensions last so much longer than they have with other providers,…read moreand my eyes never feel irritated afterward. Jen is incredibly friendly, attentive, and truly knows her craft. The space is absolutely lovely--clean, relaxing, and beautifully designed. She also plays great music that adds to the whole experience. I always leave feeling refreshed and confident. She may be a little pricier than some other places, but she is well worth it since the lashes last longer and my eyes never feel irritated. Highly recommend!

I am giving this a 5 because this has been my spa for the last 3 yrs. I feel very attached to this…read moreplace. I go to Amanda for my facial. She's so awesome. We chitchat while on the facial because I just can't stop speaking. Their facial products are great. I have sensitive skin and my skin has never broken out. Their hair dressers are also very experienced. N very friendly. I was very attached to mine but she left 2 months back:(. I am good with my replacement. Again , never had issues with their hair products. I feel comfortable with their massages as well. Very experienced folks. Since I have a cervical condition, I can't do hard strokes near my neck region and the person gets that. I look forward to my monthly visits. As a (legal )immigrant, I guess we get that comfort levels when we see familiar faces as we don't see our families back home. That's my deep thought here.. I cannot vouch for any treatments bec I haven't got any here. Just facials, hair highlights, cuts, root touch up and massages are great!!

So tbh I'm a bit frustrated & taking a moment to share my thoughts~ Have been going here for a bit…read more& from the start always shared that I prefer my hair "smooth/straight" & not voluminous whatsoever. Surely realize that it takes a minute/a few appts. to gel/get the feel for what the customer really prefers. After arriving home this last visit I'm annoyed b/c after stating I was growing my hair out/wanting it longer here I am again back to where I have it too short & back to the drawing board of letting it grow out. Icing on the cake was being told prices increased at checkout/no info. ahead of time although this appt. was booked months ago, but, apparently the prices increased "last month". Just frustrated.

The owner of Kalypso's wax lounge is amazing! She makes you feel comfortable throughout the entire…read moreprocess ot waxing and does not make you feel uncomfortable at all. She takes her time and does an amazing job. I would definitely recommend!

I get endless compliments on my lashes, they look natural. Everyone thinks I am lucky enough to…read morehave naturally perfect lashes. Occasionally I will be asked if I have them professionally done. Hell ya, I can't do them myself and I have tried. You can't quite tell because they are not gaudy, but correct for my eye shape and my lifestyle. I have huge confidence leaving the salon. It makes me happy and it shows. The best part is how quickly I can get my makeup routine done in morning. I don't dread it. No more endless mascara application, nor black smudges by end of day. No more trying out new expensive mascara that is never any different than the usual. So thankful for Kelly, Jessica and Dan. I loooove all the services the salon provides. But CAN'T live without my lashes. I have used other salons for lashes. I highly recommend Kalypso's. Hands down. ON TO WAXING. I have used the top and best salons in Rochester for bikini waxing. I have extremely sensitive skin. Extremely. But Jessica and Kelly's results are the by far best. I do not have any bruising, any skin ripping and NO PAIN WHATSOEVER. I cannot say this about any other wax I have had done. I was shocked by the difference. I am used to being slightly maimed at other salons. No joke, I have probably used 8 salons you would know by name and would be in extreme discomfort for days. Very reasonably priced as well. Sometimes I need services on short notice or a special request. Kalypso always tries to accommodate my busy schedule even if inconvenience to them. Jessica is very knowledgeable about skin and brows. I wish I could have her soothe and smooth my skin every day. Jessica recommended a brow tint and shaping on my light and thin brows. It makes a big difference. I had no idea. Really frames my face and enhances my lashes. If I could have a perfect day it would be spent at Kalypso having all services done. I just feel so groomed and put together when I leave.

This review is for Ms Avy only. Not familar with the other stylists…read more I had just taken a weave out, and am completely natural and she helped to restore my hair to a shiny, soft, healthy and manageable head of hair! I left the salon with flowy silky hair that moved in the wind, and thats a challege for us naturalistas. Ms. Avy uses the Mizani hair care line, which is a top of the shelf kind of product. I am very particular about my hair and am specific about certain tools and product used on my mane. She didnt mind my questions or my hesitations with her methods. I giot my hair treated, trimmed and flat ironed. She is resonably priced, so I will definately come back while here in Rochester.

I came here randomly years ago Since then I have been bouncing around looking for the same…read morequality, i am not going to find it. They do not rush through the cut, there is real skill and profession. I love my hair when i leave this place

I try to get to the Brighton location to have my eyebrows threaded whenever I'm in that area…read more They've always done an amazing job on my brows -- better than an other place locally. The ambience of the spa is nice and I look forward to trying other services offered at Amita's!

The place has been in business for quite some time, obviously they are doing something right. The…read morethreading is also done perfectly. I am man who fortunately has some testorone:) so this is what gets done. It is done great all the time. I would recommend this place. The only drawback, they cannot duplicate her.

See Amanda Pagan for your brows! You won't go anyyyyywhere else after!…read more I've tried several girls for my brows and I've never really been pleased until my sister in law found her! The spa also provides your classic cut, facial, lashes, etc :)

Got a nice haircut at the Rosewater location off Ridgeway ave. Everyone I spoke with was very…read morefriendly

Mary has been awesome in giving me corrective facials for my skin. Each session last about an hour…read morebut it always goes so fast because of the relaxing atmosphere. I recommend everyone to try a facial at least once. It's addicting! Thanks Mary

I went to Makayla at Venus Esthetics for a facial and it was the best experience everrrr!!! I was…read moreunsure which type of facial/peel to book and after getting there and talking to Makayla about my skin goals she easily helped me switch to the right type for me. She really listened to my skin concerns instead of just going through the motions like some places I have been to in the past. She has sooo much product knowledge and explained the purpose of every single thing she used on me. The facial massage she performs during the service along with the relaxing music and the aromas of essential oils had me soooo relaxed I almost fell asleep. At the end of my appointment my skin was GLOWING! Makayla's energy is unreal and I felt nothing but positivity and comfort from the moment I walked in the door. I can't wait for my next visit!!!