joJo is the best! This place is my top place to go waxing and extremely affordable. I highly recommend it! If you're lucky you may get Jo Jo but they're all very wonderful at this place. read more

Went for a Brazilian and underarm wax as I have many many times, but this time my left armpit was severely burned. She waxed this highly sensitive area at least 6 times. I barely had any hair to start with, so I'm not sure why she continued to wax the area. So, Between the wax being too hot and her going over the area more than she should've, I was left with burned irritated skin. I called to speak with the manager Polly and she had the receptionist call me back. They said to use aloe, but it was past that point because several days had passed. (I went on vacation after getting the service) I needed to know how I can treat the discoloration!!! No further assistance, refund or anything was offered. I'm extremely disappointed because I've been a regular customer for years. I'm embarrassed to post this photo, but felt it was necessary to bring the point home. read more

Relax & Wax - Armpit burned and discolored by wax - Waxing Near Me - Decatur, Georgia

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Met my FAVORTIE wax woman here. I love their space and services. FYI: if you love and want Suzzan she's no longer here. Suzzan is now at https://www.healthyselfatl.com/ read more

Absolutely terrible experience which feels like the type of false advertising/ service you would get at a used car lot. I booked an apt online for a full body wax. I am attaching a screenshot of their exact description of this which states "Full body (not including face)". That would mean it includes legs and arms. However, once arrived at the location, come to find out that apparently full body does not mean arms in their dictionary. The person dealt with was absolutely rude, inconsiderate, and just the sheer fact that you would not only lie on your page when stating the service included with the price, but unapologetically defend it your unethical business practice is just behind me. Never never again! read more

Relax & Wax - Menu of service that not only says "full body" not including face. No where does it say full body also does NOT include arm! - Waxing Near Me - Decatur, Georgia

First, let me say that I loved this place, specifically Thais. Loved it so much I've been nine times. Until today. Service was great, as usual BUT if you've been a patron of this place and using the punch card, they are no longer accepting it. No warning, no nothing. All of my visits no longer count. Further, you can't schedule appointments online anymore since their website has switched over. Did customers get an email about not being able to use their punch cards anymore or the new booking system? No. I blame the owners and not the staff. Staff is great, but back to European Wax I go. read more

Went to three people there all great .... I don't even like to get waxed anywhere. There wax feels different it's softer you won't regret it . read more

I had Hannah do my full body and she took the time to make me feel comfortable and taken care of! I definitely recommend

I've been coming here for 4 years now and will continue. Thais did my wax this time and was so fast. I came in on my lunch break and was in and out! read more

I have gone here for years but after yesterday's appointment I will no longer visit this place of business. I had my usual waxing done and the woman doing the waxing kept re-waxing the same area. As a result, my skin was removed and now I may have scarring depending on the severity of the burn. She also made my eyebrows extremely thin and continued to pluck and wax the same areas over. I didn't have a unibrow but she waxed the area anyways. Now I am missing skin from my forehead, and the side of my mouth, and upper lip. read more

Ana is as good as it gets! This my first visit and now my new home for waxing! I have been getting Brazilians other places for over 10 years and am so impressed with the service from Ana that she is my new go to. read more

Paulie (I don't know if that's the right spelling) is amazing. It was my first time at this place and she was accommodating, engaging and kind. Not only that, she managed to do my whole wax without pain! I highly recommend this place and will be coming here from now on for my waxes! read more

I got mine done with Maria. She was QUICK and painless. HIGHLY RECOMMEND. Let me tell you, waxing has such a range of estheticians. And it SUCKS if they don't know what they're doing. Maria was obviously a pro. Will be a regular with her!! read more

This is my second time going to Mayza - she is so friendly and professional with such attention to detail. Thanks for a good experience.

Had a great experience today with Maria. They fit me and a friend in at the last minute. Maria is personable, funny and straight up! She's perfect! read more

Relax & Wax - Relax, how? - Waxing Near Me - Decatur, Georgia

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Mayza was amazing. She is very friendly and knowledgeable. She is very passionate about people. I enjoyed very much my session!

The staff was nice but this lady had no idea what she was doing. I have been getting a Brazilian wax consistently for about 3yrs straight. I usually go to Brazillian by Andrea every 3-4 weeks and the sign was very similar so I figured I'd give them a try. It had only been 3.5 weeks since my previous wax. I've never been scarred, burned, and painful like she did me. Instead of going in sections she placed the wax on my entire front area and ripped. It was so painful and did not remove the hair. Then she used a hot wax roller that burned me. She had to wax the area 4-5 times to remove the hair. Later that evening I was in so much pain I had to sleep with an ice pack. And it took 2 weeks for the scar to heal with using neosporin everyday. I will never go back here! Edit: Polly G I'm not sure of the exact day I came in but I am certain that I had to use an ice pack that same night and neosporin on the area I was burned on for at least a week. And that I didn't completely heal for at least two week. I am also certain that she went over the same area 4-5 times to remove the hair using the hot wax that rolls on. I really could care less how long she has been waxing or who she started with. I just know she has no business working in a salon with the skills she has. Like I said before...I will NEVER come back. You guys are lucky I didn't file a lawsuit! read more

Holy crap, FINALLY, a real Brazilian wax outside of NYC!! I've been here almost a year, and I haven't been happy with anyone yet, but today's the day!! I had Maria, and she was not only very sweet and informative, but I could tell right away that she was going to "get all up in the business." I'm so tired of spending money on waxing jobs where the waxer is trepidatiously poking at me as if she'd prefer to be using a stick. You need to get IN there! Great job, and I will not be looking any further for a great wax, thank you!! read more

Very nice staff. Did eyebrows and Brazilian wax. They offer a full body package which is 65 dollars including underarm, Brazilian and legs. Will come back again! Tips: make a reservation. They have a lot of stop by customers and usually drop in waiting time is about an hour or more. read more

Came in today after searching for a place that was near my side of town as I usually go to a location by my job. I was seen immediately, no wait and Polly was amazing! She made me feel very comfortable and I had very little pain. I didn't get a Brazilian wax because I'm terrified of them but I just may venture out one day and try it! Overall, my experience was great and I will be back!! Excellent service! read more

I loved them until I hated them....... my first Brazilian wax was from here and like all first timers it was painful for a brief moment and then after that I had a smooth kitty. Fast forward to my second wax one month later..... I was getting my second wax and the wax was very hot. My waxer (I'll leave her name anonymous) stopped mid wax and told me that I was having a reaction to the hot wax and to next time get a sugaring wax instead. After stopped mid wax she told me to go home and put anti biotic ointment on it, so of course I went home and did just that. NOW THIS IS WHERE IT GETS REALLY BAD..... Fast forward 3 weeks after my bad wax I began to experience some blisters and burning which was an infection from my bad wax! The skin on the inside and outside of my lady parts had to get treated for the infection. The pictures are too graphic for the internet so please be careful when choosing a place to get waxed!!!! read more

Came this morning got my first Brazilian wax ever and also a underarm wax .. Anna was awesome she made me at ease and told me what to expect we conversed the whole time laugh and joked and she really made my first time experience great the shop is cute and small very personable the girl at the front desk was training they both were very sweet read more

This was my third time getting a wax (Decatur) with them (full body) and the woman used the same strip multiple times on all parts of my body. As a result, I've been itching ever since I left and am having a bad reaction all over my body. What they did was unsanitary and I will never be back. The person who responded OBVIOUSLY did not read what I wrote. The waxer used the same waxing strip REPEATEDLY. This is unsanitary!!! I'm not sure what she did not understand about this. read more

Ana was amazing! The place was very clean and and made my first waxing go so smoothly. 10/10 recommend

No frills waxing ! Place is clean, service is prompt and professional. Maria waxed me and she was amazing. I hate getting waxed (despite the number of times I've done it) & I'm always a little anxious because of it. She made me feel comfortable and that made the waxing a little less painful :) read more

I have mixed feelings about this place. While I like my wax technician, I feel there is something missing here (and not the obvious). The Decatur location is in the Emory area so instead of being a walk in, I always suggest booking an appointment. It doesn't matter though because my appointments don't start on time. Maybe it's because I typically go in the evening. I don't know. The front desk can be all over the place sometimes and while I understand that someone is answering the phone and booking business and watching tv and checking text messages, I would really appreciate some professionalism. So, if you're in the market, I'd say give them a try because my waxes are always good. I'm hopeful that your experience with customer service will be better than mine. read more

I normally go to Brazilian by Andreia, in Buckhead but my estitician moved out of state. I was looking for a place closer to where I lived and came across this place. It was easy, convenient and Renee was wonderful. I'm still fairly new to waxing and Renee made sure I was comfortable and happy the entire way. I'll definitely be back! read more

I had to get this place five stars because as soon as I walked in I was seen. I made an appointment for a Brazilian wax two days prior. Debbie waxed me and she is great !! She is very nice and she communicates with you! She moved quick but doesn't move too fast because she make sure she's trying to get every hair! Will be back !! read more

This was my first time coming to Relax & Wax, and I had a pretty good experience. Reneé was very nice! The process was pretty quick (can't say painless haha). I'm not sure if tv are in all of the rooms, but the tv was a great distraction to the task at hand. The only downfall was not starting my appointment on time. Other than that, I highly recommend Relax and Wax! read more

Maria was wonderful and personable. I have a pretty high pain tolerance, I felt little to no pain. I will definitely be recommending to y friends. read more

Very nice. The only thing I would say they should work on would be the temp of the wax, was a little too hot and I kept having to ask the lady to adjust, more than a few, which was annoying! read more

This is hands down the best place for waxing!!! They use quality hard wax which reduces the pain but still removes all hairs. It is a great technique !I have been going since they open. Pauly is my fav technician but I have NEVER had a bad service! I have been to many places previously. The price point is great . Its always clean and smells super good. Ill be honest im not one for loyalty with hair, nail and beauty salons always looking for new or better. This is where I stopped because there isnt better. Im totally loyal.YOU WONT BE DISSAPOINTED! read more

This was my third time coming here today and I'm still loving them. Everyone is so nice and pleasant. Everything is clean as well. Mayza is amazing, so friendly and quick. She is also very detailed making sure she gets every hair. Prices are definitely better than others in the area and they have a rewards punch card! read more

I've been waxing for 2 years now. It took a while to find a home, but Polly became my girl after a few months into my journey. She is amazing! I've cheated on her a couple times for convenience (I live in Duluth) only to make my way back home. Now, no one does by Brazilian but Polly. Not only is she good at her job, but she's extremely funny once you get to know her. read more

Incredible service and friendly staff. They know you by your name, they remember the last conversation you had and make you feel at ease. Super clean and great pricing. Customer for life read more

Great service and great price. They were able to fit me in on the same day I called. The owner did a great job explaining everything in detail and was very thorough. Very comforting staff and the wax was quick and easy! read more

Polly always has my eyebrows looking amazing,place is clean and comfortable. Definetly a great experience

I was skeptical to get my Brazilian done at a new place, but I read the reviews and I'm so glad that I found this place. I've never had a painless Brazilian, it's almost like finding a unicorn, but Renee was awesome. I had no anxiety, she was thorough and provided me with a virtually pain free Brazilian. I will definitely be back! read more

The desk clerk had horrible customer service skills which ruined my entire experience. Last week I showed up to my appointment about 20 minutes early. The clerk tells me that I'll have to wait about 20 minutes (which is fine I understand that I'm early). I wait 20 minutes and throughout these 20 minutes I hear people chatting in the back where the wax rooms are. So my appointment time has come and gone. I ask the clerk if my wax lady is here and she says yes. She never tells me if she's running late with another client, or that she'll be with me shortly. Long story short, I left after waiting 15 additional minutes because the communication was horrible. I was never told when I was going to be serviced. Worst customer service that I've ever experienced at a wax center AND this was my first time there! So I wouldn't recommend someone to go there. read more

I found my wax home with Renee! Quick, detailed, friendly, and knowledgeable - Renee is THE one that other skin professionals go to see.

So this was my first ever Brazilian wax. Only cost me $25. They seem to stay pretty busy because the wait time for my wax was 2 days. Which isn't bad i dnt live in the area and i needed it during my 11-12 lunch break. So I get there and the lady that i have is ready for me. They provide baby wipes to use before, I brought my own. Let's just jump to the waxing it's really not soo bad. It's just a quick pull and they apply pressure after to "disguise" the pain. The crack doesn't hurt at all. Took about 20 minutes, and she talked to me the whole time to keep me comfortable. So, why did I give them 3 stars you ask? I had some hair left over. Why didn't I check before I left? I basically had to get dressed in front of the lady because she stayed to clean the room after we were done. Weird right? I mean granted she already saw everything but still I wanted to really check myself out. I gave a tip of $5, which i semi regret. Hair was mainly left in "bikini" area. It wasn't a lot but it was enough for me to notice. read more