Amazing customer service. Mindy was amazing over the phone. She had so much patience, and was…read morealways willing to help. 10/10 would get my sink fixed again

From the owner: Lethbridge Plumbing and Heating we provide new construction, maintenance and repairs for homeowners…read moreas well as 24-hour emergency service. From bathroom and kitchen renovations to replacing worn out hot water tanks to installing irrigation systems, we have all of Lethbridge's plumbing and heating needs covered. Visit our website to learn more or call us today for prompt, professional service.

Taylor was very friendly explained and showed me what he was doing showed me before and after…read morepictures of the cleaning of our furnace and ducts. Thanks Taylor Great job

From the owner: Our mission is to provide our community with an established dependable company, and refresh the…read moreHVAC comfort industry.

Needed a water heater replaced and they got me scheduled in and the job was done perfectly. Even…read morechecked a couple more things out while he was there. Price was in-line with others.

From the owner: Our mission is to provide plumbing and gasfitting services in a correct (to code) manner while…read morealways maintaining fair pricing and relationships with all stakeholders. We strive to be leaders in our industry for quality work, customer, and inter-trades relationships. We recognize that all we do is from God and for God, we assist employees to grow both professionally and personally. We create and maintain a positive work environment and we welcome change and continual growth.

I had an emergency in my basement bathroom, so I called a few different plumbers…read more Clear Drain Plumbing was the only one who had a reasonable price, took initiative and showed up right away (even though I live quite a ways out from Lethbridge). Clint figured everything out, fixed the problem and even showed me how to save a few thousand dollars over what the other plumbers were trying to charge me. Wow what a good experience, he was on time, very honest and hard working. Saved me so much money and headaches. I will definitely use him again. If you are unsure of who to call, give Clear Drain a call, you won't be disappointed. Highly recommended!

I had a clogged drain, which turned into a frozen pipe. Of course this all happened after hours. I…read morecalled and talked to Clint and told him that it could probably wait until tomorrow but then the drain backed up. He quickly sent someone by to help me out. The problem wasn't a simple one and needless to say, a pipe had froze up. The guys worked tirelessly to find the issue and even had to open up a wall to find a clean out that had been accidentally dry-walled over . They cleaned up and spent hours fixing the problem and they did it without breaking the bank. I would highly recommend Clint and his team to anyone. Mine was a commercial business property, but I will be calling them next time I have a plumbing issue at home as well. Easy to talk to and professional.

BEWARE Promise the world and seriously UNDER DELIVER. Received estimate on Wednesday pm but in…read moreorder to secure Friday install had to accept by 8:00pm. Accepted and then all agreed upon changed. Couldnt get one of the 2 offered so now install Monday. oh no candy do that have to order one. oh yeah i have certified check but want deposit. Promised heaters and would bring them but now if you need them call me Now the furnace is different. Been a cluster from their end since accepting an offer. FIRED Monday and got different provider installing tomorrow Make you life stress free. SHOP SOMEWHERE ELSE Had to give a 1 star review but would have left it as 0

STEPHEN Vandenberg definitely gave his absolute best. we would like to thank him for completing…read morethe installation of the furnace and tankless water tank, very clean job. his helper, Landon, also his helper, also his plumber that he had on hand the day of the tankless water tank on Tuesday, May 27, 2025 A huge thank you to all of them for all their hard work.

We had KB put in a new hot water heater, they did not install it level so condensate kept putting…read morethe pilot light out. I called several times and the rude service technician first claimed I was not running the faucet for long enough (excuse me?) then after refusing to service the brand new tank he accused me of being lonely and wanting a serviceman to keep me company. I have never had a company behave so rudely or unprofessionally. The owner got involved and after my husband advised they installed it unlevel, they balanced it and it started working properly. We just had a plumbing inspector in on a different project and he advised us that KB had not followed code and had installed two different metal lines so they were touching and they would need to be separated or they would corrode. TERRIBLE WORK AND RUDE, OBNOXIOUS, IGNORANT SERVICE TECH.

We are KB heating regular customer. we got a bad experience with the customer service on October…read more28. I called for service to check a furnace in our rental property. Just trying to arrange the time to make sure someone is available when technician comes. The receptionist who answered my call, was asking if someone would be available to make the payment. I was saying we were regular customers when work is done we will pay. She literally yelled and hung up on me, when my husband tried to talk she hung up on him. I called and spoke with manager he tried to defend her that she put us on hold. Which was not the case. If that was she could have asked to please hold. When you put someone on hold you will ask. In the meantime, we arranged with another heating company to look at the furnace and their receptionist cordially talk with my husband, arranged the time to go to site and the problem was fixed. They know who we are and didn't ask to pay on the spot. When their invoice is delivered, we will make the payment in due time. This morning October 29, their service man left a message on mine and my husband's phone to arrange time to go and fix the furnace. I told him that the furnace was fixed yesterday. i have four of issues: If the receptionist was too busy, she should have been given assistance. did she ask for? If the customer is telling the receptionist that she is a repeat customer, why would the receptionist insist on having someone on site to pay the bill on spot?; When the receptionist is overwhelmed with call, was she trained what to do? The manager didn't handle the complain professionally; He needs training how to handle complaints by any customer. He failed. Companies invest tons of money on advertising to attract clients. A company that is not caring for their repeat and reputable customer, I believe there's a problem! KB Heating and Plumbing owes us an apology should it cares to keep a repeat customer. Thank you.

Parker was on time and delivered great quality workmanship. Would definitely hire again!read more

We wanted to have a gas line put in for a heater in the garage and a gas barbecue. When I phoned…read moreI was told someone could come either immediately that morning or their next opening was ten days later. We booked it for the following week and after waiting over an hour nobody showed up! When we called the receptionist said it was not booked until the next week but anything could change and it was hard to give a definite time. Looked like this business is either poorly organized or not interested in any new business. This is not what we consider service of any kind!

I live out of town but own a few rental properties in Lethbridge, and I can always count on My…read moreService Company for fast and quality work. They always fit me in, treat me like I'm their favorite customer, and there are never any surprises. This company knows how to treat their customers and run a professional business. I would, and do, recommend them to anyone.

We have them come to fix our automatic/hands free faucet as it was wiggly and not steady otherwise…read moreworking. The First guy said it was such an easy fix he could have done on the spot but did not have the right tool on him. Two other guys show up and took it apart and was not able to put it back working. He broke our faucet and have the audacity to tell us to buy Mr.Rooter's own faucet. There was no accountability or nothing and said they cannot do anything about it. We didn't have kitchen sink water for 4 days until we have My Service Company install the new faucet we bought from Costco. My Service even told us about getting a replacement part through warranty. In short, please think twice before calling Mr.Rooter for repairing automatic/hands free faucet as they are not knowledgeable about it and cannot troubleshoot. This incident happened last July and I felt compelled to write a review so that potential customers are well informed.

The service guy went out to his van to "work out a quote" and then comes in with pre-packaged…read moreoptions that were outrageous. They would not give a breakdown of their quote for a hot water tank and it was almost $1000 higher than other plumbers. They do pressure to sign their contract/work order but he did come back let me get out of it because he saw how unhappy I was. Terrible swindle. Never use them.