Great Doctor, **BUT the way the office is run is beyond horrible. I waited over 2 1/2 hours in the waiting room to see the Dr. The Dr. Wanted me to get an MRI, after waiting a week for the staff to call me to schedule it, it turned out the staff didn't even get authorization from my insurance yet and they said I have 10 days more to wait for them to try to get authorization, but I got upset they hang up the phone. I tried to call and leave a message for the Dr.. surprise, surprise, no call back. And of course, my pharmacy can't even get a refill answered. **HORRIBLE, HORRIBLE Service. read more

I made an appointment with the supposedly better than all other back Drs. So much better that he has his own office on Portola away from Desert orthopedic center in Eisenhower.. I've learned how he makes his money now and I agree with his other one star clients and made it to my appointment. It was about two months ago, and I specifically went there because he himself claims to be the best back doctor in the valley and my purpose for being there was to receive a third opinion on having a double fusion on my lower back.. I was greeted with a PA that was probably 30 years old and she asked me why I was here. I explained to her that I've had four lower back surgeries and am in need of a fifth hopefully final so when I finally saw the PA.? She talked to me for about 5 to 10 minutes and I carry all of my medical history related to my back including recent scans, MRIs and Xrays. So I explained to the PA what I did for pain what helps my pain what worsens l 100 and is my pain and. The PA kindly said, excuse me and she went into the room next-door and was talking to Dr. Roland Reinhardt within five minutes. The PA returned and stated to me I'm sorry I missed you Anthony. Dr Reinhardt told his PA to tell me there's nothing we can do to help you, I was in awe! Now I'm 60 years old and I don't go to doctors with demands. I go to doctors with back up.IE, scans x-rays, reports and recommendations from other back surgeons . Today, March 19, I received a bill from Dr. Rowland Reinhardt whom I never saw or met or spoke to, for $120. Dr. Roland Reinhardt will never ever ever see that $120 fee to talk to his PA who never once even asked me why I was there not once. So be aware of this con artist.. and by the way, I have three insurance cards. IEHP., Medicare part A and B., and Humana gold. And the reception there never even asked to see my insurance cards.. so Dr. Rowland Reinhardt is a professional, but it's not geared around what you need or want. Dr. Rowland Reinhardt's clinic is geared around how much money he can drain you of without even seeing you meeting you or talking to you. DOCS @ Eisenhower, scipps La Jolla , cedar Sinai basically roll out the red carpet for their patients and they don't charge you for that. I have my surgery scheduled for May of this year locally at docs.. so I'm sharing my experience with the public that I had or in this case didn't have with Dr. Rowland Reinhardt about getting a third opinion of my fifth back surgery and my first fusion. I think maybe what he needs to do is actually watch his own commercial that he makes and think about changing them. He needs to drop the evasive back treatments surgeries.ETC, and add whether I choose to treat you or not whether I talk to you in person or not, and include and expect expect any evasive bill in the mail. To whom may decide to read this review, here is my recommendation., again keep in mind I've had four back surgeries. My sciatic on my right leg now is at it's all time. Worst in regards to pain in sitting behind the steering wheel driving. Seek medical care elsewhere Scripps in La Jolla. They are friendly, kind difficult to get in and see them but locally we have DOCS at Eisenhower and they have some pretty well known back surgeons there. So again as I mentioned, Dr. Roland Reinhardt and his high dollar facility $120 you're trying to get out of me for being in your office for 15 minutes.? You will never see. I know it won't break you, but maybe this review will open your eyes to what's going on not just behind your back but right in front of you. Need any type of back hip or knee surgery avoid this place like the play Dr. Rowlands Reinhardt needs to fold up Shop retire and move far far away.!!! read more

Worst doctor's office ever. Saw the doctor for an intake back in JULY. Every appointment they have made for me, they have cancelled. Today they called and stated I had an appt. today. Wrong. Its next week. Then they argue with as they need to apparently have the upper hand. THEN I learn after waiting months to review xrays, the PA could have handled this. Again, the girl argued with me and said she always tells patients that. NEVER have they told me. Then the manager called me back and said they are discharging me as a patient and I can go elsewhere because as I disconnected the phone I used an expletive apparently before the phone was disconnected. NO LOSS. Its been 8 months and havent seen this doctor. Wait time is two hours or more. read more

Yes I am a patient of Dr Roland Reinhardt and I had an appointment today May 10th and I waited two and a half to three hours and I've been seeing him for about 3 years now and I have aged about 300 years he's the worst doctor I've ever had in my life and I've been around a long time with a lot of injuries he just wants to be a TV star if you look at late night commercials he's on there he's promoting commercials and not helping his patients and I will continue to write reviews about a doctor that does not do his job or help his patients with their pain I have had cancer Hodgkin's lymphoma with hlh in my brain hip replacement both wrists surgery both elbows both shoulders and my back and he refuses to help me with pain he just dances around everything him and his assistant Megan thank you and have a good day read more

this doctor is the worst pain management jerk in the valley!!! my daughter has a rare form of muscular dystrophy called myotonic dystrophy type 1. opoids are not an option, he chose to do nothing for her care. office was unresponsive on multiple occasions. treatment was zero. i will never recommend him, ever!!!! it took my 30yrs to get get properly diagnosed with md1. this is bullshit medicine, only if you have the $$$ wil you get his undivided attention. read more