Fantastic customer service. Ben was an outstanding representative, highly recommend…read more Did absolutely everything in their power to make sure I left the store satisfied.

Solid company! I love the bad ass return policy!…read more I was seeking a longer lasting shoe than the New Balance I had been wearing to walk in. I walk a good bit daily. Right now, I average 10.5 miles a day I'd say 6-7 miles a day are in my "walking shoes" at least. Some days more, some less. I love to eat good food you see, so walking and exercise is a must not to die an early death. I mean I eat and drink 3-4k calories a day most days! Anyway, I was going through NB shoes every 60-70 days with inserts. That is $200 plus every other month. That shit was interfering with my other shoe game quite a bit. I like nice brand new shoes you see... I had been shopping for walking shoes at NB Memphis and that's all they sell. I decided to give FF a try and see what they had to say. I went in, got scanned, and was told I needed a size 12. I questioned this because I wear a size 11.5 in almost all shoes. I listened to Max explain why I needed a bigger shoe with reluctance. He said my left foot was 11.7 and my right was 11.5. I was a dumbass and bought them. Fast forward 40 days and I have blisters on top of blisters on my right foot. The damn shoes were just sliding up and down on my foot every single step. After a long walk with steep hills last weekend I'd had enough and decided to test their 60 day no matter what return policy. To my surprise and joy, they gave me a new pair of 11.5 shoes with zero bullshit about it. I hate they steered me wrong initially but I am now a customer for life! I can get the exact same shoe for the exact same price at Academy Sports for a cheaper tax rate. I will not do this! AS would never give me another pair of shoes after I had beaten them up for weeks. Long live Fleet Feet!! You guys are pretty rad man.

Great customer service ! The staff was knowledgeable. We store was clean and inviting . Kaitlyn was…read moreexcellent in exchanging my items for the right fit.

Came in here as my first time over a week ago on a Friday. It was great, I didn't know there was…read moreeven a Fabletics until I searched it up and noticed it's just kinda hidden in between Victoria's Secret and another store. The two ladies working that day were super sweet, and very friendly! Very great selection and high quality clothing. I love it! Will be back. Thank you for the great service!

Went on a Saturday, they were pretty busy. But, the gal who helped us was very attentive. Our…read moredaughter told us about this place. She got new running shoes that have changed her "run-life"!

Went to Breakaway Running this afternoon. Got outstanding customer service from Barry the owner. I…read morehad called on Saturday the store. They held back my Hoka running shoes. I had called more than six different stores looking for these shoes. I'll be returning to get another pair of shoes. I drove from Atoka. Thank you for treating me so well. I'll never forget how awesome way you treated me.

This was my first time visiting the store and I must say that it is really nice! They have…read moreeverything neatly organized and displayed that makes it easy to find what you are looking for. The men, women, and children's selections are great. Plus, if they don't have what you are looking for in store they are willing to order them for you. The service was great as well. I also love that New Balance continues to be of great quality and style. I look forward to going back and shopping. During this visit we purchased a gift card for someone's birthday gift.

Great clean location with multiple selections of shoes (not too many millennial styles). Decent…read morestaff and well organized store. Plenty of parking as well. ADA Accessible too!

Although these stores are small they have a good amount of stuff. Mostly clothes and shoes and the…read morelike. Birkenstock and other sandals. Some day pack style packs like Osprey. Some hydration things like Yeti and Hydroflask containers. Friendly and knowledgeable staff.

Great friendly staff with awesome selection. The prices are…read moreslightly high but you get what you pay for. They only sell high quality merchandise. One of my favorite stores in Memphis.

The store has a lot to choose from, and the material is good quality. However, the employees aren't…read morethat friendly and it felt like if you weren't going to buy then get out.

I frequently shop at Athleta, primarily online, but I decided to visit the Saddle Creek store due…read moreto a 30% off sale. While I appreciate the brand's commitment to quality, my recent experience left me feeling frustrated and disappointed, highlighting some areas that could use improvement. First, I want to express my disappointment that the store does not carry a full range of sizes, specifically tall options. While I understand that some items can be ordered online, this detracts from the in-store experience. It would be much more beneficial if customers could find these options in-store. During my visit, I was assisted by a staff member named Melanie, who was friendly but seemed inexperienced with the checkout process. When I opted for an email receipt, it appeared that there was an error --she didn't collect my email address, which led to confusion when I didn't receive a receipt or credit for my purchase in the app. Despite my credit card account showing the purchase, Melanie was unsure how to retrieve the receipt information, leaving me concerned about the lack of documentation for a significant purchase of $352. I couldn't even check for my discount. When I inquired about returning the items to redo the transaction, I was met with confusion. This situation is concerning, especially for a VIP customer like myself, who values the ability to return items without hassle. I believe it's essential for staff to be equipped to handle common scenarios that can arise during checkout. I hope this feedback serves as a constructive way to improve customer experiences in the store. I love the Athleta brand and would appreciate seeing more consistency and support in-store to match the quality of the products. Thank you for your attention to these matters. I look forward to seeing positive changes in the future.

I went there to purchase a book for my son, the older white woman asked to look in my bag to see if…read moreI stole. It was rude and racist, I left and she threatened to call the cops. I asked for her name and she refused to give it to me, I think it was Karen though

My blood bleeds Tiger Blue! Well, okay, so I'm really a University of Wisconsin Badger Alum, but…read morewhen in Memphis! This was a great spot for me to pick up some nice Blouvenirs (if you will) so my family and friends can show their Tiger Spirit! Get all things Tiger here, including tees, hats, onesies, magnets, mugs, license plate covers and anything you can think of, really. They do a textbook buyback here as well. Staff is super helpful and friendly, and found the correct size for a shirt I wanted in the storeroom. Nice! Next time March Madness comes around, I shall be ready!

Terrible customer service. Selection is usually not sized…read moreor just not there. Quality has DRASTICALLY gotten worse over the past 3 years despite price going up. I used to buy their stuff not only bc it was the "cool brand" but it was actually good quality stuff. Now I wouldn't take it if someone gave it to me for free. It all feels terrible compared to my older stuff and I hate how the customer service has dropped with it.

Very nice and big store. Employees didn't welcome customers coming in so it felt a little awkward…read morebut overall good experience. Selection of clothing is great, very high quality brand.