Dr Stephanie GIllis is attentive and thorough. She is engaging and a delight to have as a Dr. Her…read morenurse assistant was a delight with smiles and personality. A welcome experience to others Dr.'s offices. The front desk could offer greetings to the patients as they enter, this would be refreshing.

Dr. Andrew Runkle has been my Primary Care Dr. for 15 years now. He is a very concerned and caring…read moreDr. I'm so thankful to have him. He listens to every detail when talking to him, he researches difficult problems, trying to find better ways to treat any condition. He's always glad to see his patients, and is interested in what their personal life is like. He remembers everything he's told. I am grateful for the excellent care I've received under his care, and recommend him to everyone. His Nurse, Helga, is a wonderful, caring person, right along with Dr. Runkle.

This review is for Dr Jesse Pace at the Asheville office. Since there is no review area for him I…read moream leaving it here as it's very important and lifesaving. I HAVE FILLED A DETAILED REPORT AND COMPLAINT WITH THE NORTH CAROLINA MEDICAL BOARD. I WILL BE THE CHANGE THE WORLD WANTS TO SEE. HOPEFULLY THIS QUACK WILL HAVE TO FACE ALL CONSEQUENCES AND REAP HIS REWARDS FOR KICKING A 70 YEAR OLD WOMAN WHEN DOWN. AMEN Dr. Pace reported me to the police and security in Asheville and now there is a trespass order against me and I can't go to any Pardee Dr. or any Pardee property owned by Pardee for a year because I yelled at him. My health meant nothing to him. His foolish pride comes first. He did this during a severe medical crisis and blackballed me with no concern. Now no doctor will see me. I have never in my life knew such evil. I'm really warning all of you please don't even consider going to this Dr. or you are putting your life in danger. This is no Dr. Please please listen to me. Let me suffer through a horrible injury that incurred while digging my car by myself out of a foot of snow. Thinks I'm exaggerating to get drugs. Something is quite wrong here indeed. I'm a wholesome woman. An ex dancer from NYC, musician, animal rescuer, work with homeless, don't drink or smoke, vegetarian and have been practicing Transcendental Meditation since 1973 with yoga. Was running 5 miles uphill on treadmill until this now 3 weeks old with no improvement. All he cared about was my yelling at staff.. Turned back. Very inexperienced. I was a medical health care provider. I know medicine. I knew more then him. You want your Dr to know more then you. He told me that he'll release me from practice during this difficult time because I yelled at his staff because I'm in complete agony and crippled. He has never gotten on the phone to actually talk to me. Now has Covid and office closed. I must take this higher. This doctor should not be allowed to practice. I will find a new doctor as soon as I can get around if I ever do recover because I can't move. Lost much weight and I'm tiny to begin with. Can't walk and have to crawl.. would not give me any pain medications. I cry all day long!! I'm ready to die. I'm 70 years old a widow and all family dead.. I have no one to help me. Says that's my problem. What a guy! Go elsewhere. And his staff is rude and useless especially Amy. This is a new practice. It will not survive. Not recommended. Beware!

Patient coordinator booked a virtual appt for me with Dr. Lowery. It wasn't until only 15minutes…read morebefore my appointment was I called and told I had to have an in-person appointment and virtual not an option. I responded that I am not a new patient to dr.lowery only new to this facility and that I'd prefer to do virtual due to COVID. Still not an option so I was forced to cancel appt because I live an hour away. Great start guys!

Went in on a Friday afternoon and was seen very quickly. Quick and efficient. Very helpful staff…read more The medical provider I met with took her time to go over what was wrong and what I could do on my end to get better quickly.

Flew into Florida on March 3. Developed an abscess over a subcutaneous cyst. WA state MD ordered…read moreAmoxicillin. Traveled for 1 week through Florida, Georgia and then North Carolina and getting worse. Found AFC Urgent Care in Asheville with outstanding reviews on YELP. Absolutely 100% correct. The ENTIRE staff was wonderful. However my Nurse Practitioner Camellia Austin, FNP, was beyond wonderful. Needed an I&D. She is in the Perfect Profession for her expertise and bedside manner. THANK YOU! (Also, I am 66 years old and have never been to an Urgent Care before.)

Went in today with a nasty infection after a toothache. Reception and medical staff were all polite…read moreand professional. Wait time was only about 15 minutes to see the assistant and another 15 to see the doctor/nurse. Doc took a look in my mouth, took maybe 15 seconds to go "yep that's an infected tooth there." She left for another 10 minutes, came back with an itemized list of instructions and my prescriptions were already faxed to my pharmacy. Entire visit was maybe an hour at most, plus it's all the same medical group as my psychiatrist, so insurance and check-in was easy.

First and foremost: Leslie (Nurse? Radiographer?) and Dr. Matt were simply awesome…read more The front desk employees not so much. I'm not trying to belittle anyone's job but can you please explain to me how hard it is to take someone's ID and insurance...enter their information into a computer...and COMPLETELY FORGET to give the patent back their ID and insurance card? Maybe I should have prefaced my previous paragraph with the fact that I was the only patient in the waiting room upon my arrival... phones were not ringing... it was very quiet except for the TV playing Good Morning America in the background. Not only that, I sat back down for about 5 minutes (until I was called to the back) where I spent an additional 20-25 minutes with the doctor and the radiographer taking X-rays of my chest. At any point in that time frame someone from the front desk could have brought my credentials back to me (or given them to someone in the back that could have made sure I got them)... or even just told them to remind me not to forget to get my credentials on my way out. That didn't happen. What happens is I drive 17 miles back to my side of town and then I receive a phone call saying that I forgot my credentials instead of I'm sorry I forgot to give you back your credentials and that I would need to come pick them up. Now I have to drive 30+ more miles because of your incompetence and lack of due diligence . What was even more surprising is when I returned to the facility, a different employee recognized me and knew why I was there...reached into a drawer and flipped through two or three envelopes that had other patients names written on them.... BECAUSE THEY DIDN'T GET THEIR IDs BACK EITHER. I would like to know what's going on ? Are the employees taking your personal information and using it somehow... possibly giving it to some friends who can use it for nefarious reasons? People don't think anymore!!! I know it sounds stupid to some people, but forgetting to give me my credentials back and forcing me to have to take another trip on the road not only puts wear and tear on my car but it also puts me in position of having a potential accident (whether it be my fault or not).

I had my one and only appointment with her on 12.12.2012. We moved to the area from another state…read moreand needed to find a new family doctor. I have several medications I take and needed to renew or just transfer them. One of the medications is for acid reflux. BCBS needs a 'prior authorization' before they will cover this medication. She refused to fill out the form, and did not even ask for the doctor's name to get my records to verify that I do have reflux. It turns out that one of her 'interests' is doing endoscopic tests. This office expressed absolutely no concern for the position I have been put in because I can not get this medicine until I find another doctor and they get my records from my doctor that ordered the test. It would probably be as simple as a phone call and a couple of faxes. If you are moving here from another state, be aware that this office is more concerned with paperwork than your health. You will need to make all the requests for your records yourself because they (in my experience anyway) will not do the work themselves. No one bothered to take my blood pressure during this visit. I thought that was strange. Again, I felt there was not much concern for my overall health. I have had to change doctors several times in the past couple of decades due to corporate moves and I have never been treated so suspiciously. None of my maintenance medications are controlled substances. This was a bad experience and a total waste of time and money.