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    Regions Bank

    4.0 (1 review)
    Closed 9:00 am - 4:00 pm

    Services - Regions Bank

    Personal banking

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    2 years ago

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    Citibank

    Citibank

    (5 reviews)

    I have always used Bank of America. But, lately they have been lacking in service in store and on…read morethe phone. So i decided it was time to get a new bank. After much online research and consideration. I decided on Citibank, I came to this location to open my account. Now i realize I could have done it online, but that would not tell me how the service at the bank itself is. The lady that helped me open my account was so nice and helpful with everything. She answered all of my questions about the accounts they offer. She in detail explained to me the best and easiest ways to avoid the monthly fee of only 10 dollars. I have stopped into many other branches aside from this one and everyone is so nice to me. I calling the customer service is a pleasure not like with Bank of America. I call and the hold is so much shorter. I am very satisfied with this choice in bank so far. Also they have ATMs in so many places, Publix, gas stations and malls. Very convenient!

    I was just penalized by Citibank for depositing a counterfeit cashier check from PCN bank through…read morethe mobile application for a couch I sold online. Not only did the representatives on the phone tell me that it would not affect my account but they also told me for a week and a half that my account would not be affect either if the cashiers check bounced or went through. They decided that they would close my account send me a check in 4 weeks and that I could never open another account with them. I don't understand how they would treat a victim of fraud like that. This bank is just another corporation looking for their bottom line. Even though they claim your protected from fraud by them. Not even to my worse scene my would I recommend Citibank at this point. And I want everyone to k ow that they Falsely claim to protect you from fraud. If you get scammed they will abandon you and ignore it. They haven't even attempted to look into who the person who sent me the check is. I provided a phone number, the address on the fed ex envelope the check was sent in and the name I was given by the person attempting to buy the couch. I have text messages as proof, but they disregarded that too. And they told me that filing a police report would be pointless.

    Wells Fargo Bank

    Wells Fargo Bank

    (4 reviews)

    Liberty City

    Wells Fargo does not care about the customers. The customer service…read more people are rude, and do not care about the feelings of clients. Recently I had a claim denied for reasons I did not understand. Three withdrawals of 100 dollars each, at the same ATM dispenser were made with one of our cards. We did not make those withdrawals. WE ARE SURE 100% The BANK denied my claim and gave me no possibilities of recourse. We were frustrated, disappointed, and surprised AT THE SAME TIME. I am 80 years old, and a bank client for over 35 years. Indeed, I expected a better understanding on their part. My only option was to terminate my account and walk away. ONE employee, whose name is Bianca was very kind to suggest trying again with the claim department. She didn't want to see me terminate my association with the bank. I did, but it was a waste of time. I immediately proceeded to terminate my account. I would suggest that my family and friends do the same. This behavior does not put WELLS FARGO on a list of customer friendly Banks. I would recommend to all who read this review to think carefully before doing business with WELLS FARGO bank. I may write more negative reviews later. this ifs just the beginning. My wish is that my 300-dollar loss will cause a more massive loss to a bank which doed not have regard for its customers, I woould recommend a smaller, family oriented bank. Gino

    They were the first bank I banked with but I like chase they helped with a mortgage and I owe them…read more Not useful in person call better maybe but they bought Wachovia I think

    Regions Bank - banks - Updated May 2026

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