I am a 74-year-old disabled person. I have had a Shitybank checking account for 37 years. The branch in Glendora has never been what I would call handicap friendly since I became totally disabled in 1991. Shitybank does not accept third party checks. So, on May 28th I went to a Chase bank (very handicap friendly) and cashed a check that Shitybank would not accept. While there I sneezed (allergies) in my face mask which became difficult to breathe through. I proceeded to Shitybank to deposit the cash. I had laid my mask on the dashboard to dry. Getting out, I inadvertently forgot the mask. I entered the Lobby that was virtually empty (one customer was exiting as I entered). There were two tellers and off to the right a Mr Lee (bank employee) sat at his desk maybe 20 feet away. I walked up to the nearest teller to do my banking when Mr Lee accosted me and said He would deny me service if I did not wear a mask. To this point I had not even realized that I did not have my mask on. I expressed my consternation at the whole mask fiasco explaining that I had been vaccinated back in April and posed no threat to anybody. He insisted that I go back out to my car and fetch the mask or be denied service. I hobbled back to my car (3 rows out since there is no Handicap parking space available) and put on my wet mask and hobbled back into the branch. I could barely breath through it, after the long walk out and in I was short of breath. I had to pull the mask down from my nose to breath. Mr Lee again accosted me and threatened to call the police if I did not cover my nose. At this point I was angry and told him to call, that I would press charges for his violating the ADA by not accommodating my needs as a handicap person. I told him he was acting like a C.C.P. totalitarian and that I was an American and flew the revolutionary War Flag with the snake on it that the reads DON'T TREAD ON ME. I put the mask over my nose and made my deposit. On my way out, as I passed Mr Lee desk I told him that he needed to stick his head back up his ass, as it would Keep his nose out of my business. I filed a complaint with Shitybank and thought no more of it. Then on June 10th I received a phone call from the Branch Manager (Yolanda Ramirez). She offered to provide a cashier's check for my balance, would I like to come in and pick it up or should she mail it out to me. I talked to her for a while, and she said that I could avoid the account closure by coming in and apologizing to Mr Lee. I told her I felt no need to give an apology and furthermore I was not interested in Mr Lee giving me an apology. I never want to see or talk to him again. I explained that for me it was about banking, I make a deposit and write checks to pay my bills. I called Shitybank and complained again, the supervisor I talked to assured me that my account would not be closed. Again, I was done with it. Then on July 12th I received a letter dated June 23 indicating that my account would be closed effective July 23rd and that my debit card would be deactivated and canceled July 17th and any transactions on my account after July 23rd would be rejected. I called Shitybank and the supervisor I talked to agreed with the closure. I guess I had offended the WOKE sensibility of the branch manager and my punishment was account closure.
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