I have been with this company for years I thought they cared until I was in a bind and needed help with making payments I consolidated all my debt RF being one and they have called countless time upset that I consolidated it shouldn't matter how they get their money as long as they get it but they are giving me a hard time I will NEVER do business with them again they dont really care its all a front! No improvement until you get new caring staff from the top down read more

Disappointed in helping a customer that has been with them for years. I was first contacted for pre approval to refinance which then turned into "hey, we can get you some money in your pocket too as well as refinance." Then turned into "Oh we can't move forward." Even when I updated the income to more. Don't understand their process how I was helped out with a lower credit score and lower income but now it's the opposite? Don't even bother to contact me if you're just going to get hopes up on helping to just get denied. Not to mention it took four days to get an official answer. How!? Such a waste of time when I could've been shopping elsewhere and my pulled credit wouldn't be affected! read more

You never can pay it off early with saving interest charges. The charge is a fee. Misrepresented lied to. Law suit will be filed. Complaint made to the attorney general. read more

Con artists. Tactics to get around you paying your loan off early. Do. Not. Use. I don't care how desperate you are this company preys on the desperate and locks you in anywhere they can. I paid my loan off over a years ago! And all of the sudden they started calling saying that I had a balance that had been incurring interest for a year and even after talking to a ride and aggressive manager John he said oh well you owe it and it's only going to keep growing so you better pay it or I'll make it worse for your credit. Literally con artists. Don't do it. read more

Tried paying off my loan in full, but they wouldn't let me online. They capped what I could pay and told me my payment wasn't due when I tried again. So of course they still added their interest to my balance. ​ read more

Poor customer service, deceptive loan practices. There are many other places that are better than this save yourself some misery.

TERRIBLE TERRIBLE TERRIBLE - they lie about your credit score doesn't matter lies !!! My credit score isn't in the 500s or the lowest 600s it's higher - I make more than over 7k a month - 3 sources of income and they still turned me away - They lie to get your information then sale it DONT TRUST THIS COMPANY read more

Two days ago I would have given a good review but yesterday when my daughter (who is not social & doesn't bother about rude people, so Mama Bear is leaving the review) went in to pay off the last $3.00+ of her loan, the receptionist was unnecessarily short with her because she was late being able to get in to pay it off. FOR THREE DOLLARS. They don't let you pay off online; you have to pay in person, but she works from 7 until 5. Karen countered with "we're open til 5:30". Bitch, it's 40 minutes from her job to your office in rush hour traffic. She managed to get off early yesterday & went straight in to pay you. I've had a LARGE loan with Regional for years with no problems, but as soon as I pay it off I'm so done with them because of how my daughter was talked to. God forbid I ever need a loan again but Regional Finance will NOT be getting any more interest off of me. read more

My disabled son and I went to our nearest office and we're treated incredibly rude. The first woman in the first desk was giving him odd looks and would just ignore his gentle attempts to relate to her by showing her his prized leaf and snoopy shirt. She wouldn't let me answer the questions she asked but son had to answer. I understand following rules. What she did next was ask the same question over and over and wouldnt accept his answer . I asked for a visual of the question so he can answer more clearly and she denied him either having it written down or read ithimself off the computer. Then she repeated the same question about 7 more times really fast and then said there is nothing they can do for us and its illegal to try to take a loan out with him and illegal for them to give us one. I am his guardian and payee. This happened yesterday. 4/21/2025. At Edwardsville Illinois store. Absolutely nothing wrong with applying. This woman just had it out for a young man in his 20's with severe autism. Beware of bad treatment for people with disabilities. read more

Very incompetent. Do not use. They mixed up my wife's account with my own. First it took 2 weeks to process her check then they put it my account then charged her a late fee. On the phone she was told the payment on my account had to be returned to the bank. She paid the current balance due then RC sent a debit instead of credit. So double payment... Had to cancel the one at my bank... Still waiting for the credit back. While dealing with my wife's account I'm told that my account was late even though I made it online and on time... for September and my October was due in 5 days. After much back and forth RC said "oh yeah you made it but it was .04 short" (I selected payment due) online. Then said they couldn't take a debit under $1.00.. WTF.. again after much back and forth they agreed to credit my account .04.. That's right two weeks and 2hrs on the phone to separate and correct two accounts. Once I've done with these loans I'll be happily done with Regional finance in Round Rock Texas read more

to whom it may concern when you get a loan with regional finance, please read the fine print they put insurance in there to protect themselves and supposedly protect you. It's a fee that you will pay.. so everyone please read your contract accordingly possibly even get a friend or lawyer to read it. There is some fine print in there that will truly set the customer back... They know this this it's a business tactic. They've been doing for many Years, please advise on not getting a loan from this company. They are fraudulent unethical, and very unprofessional. read more

This company Allegedly sent a live check as a loan Unsolicited to our house which was Allegedly cashed at a bank (not ours ) and now it's on our credit report When disputed with the credit unions they provided vague and non specific information as to skirt the FCRA. When contacted directly they had all information incorrect and attempted to phish information mostly likely to correct cover thier tracks. In what world do you need to fax/email a DL to verfiy your identity with a company you took a 3000 dollar loan put with during a phone call? Obvious violations basic rights. I believe there are many more victims of this heinous business practice, and they have stolen money from innocent people I think they usually pray on low income and people in financial need in the hopes they will not persue legal action. If you or anyone you know has a similar situation please post here and all social media you have. Let's get the word out read more

Pre approved for a loan then received a call saying I was not approved without an explanation!

Perla and Jessica are very professional and took care of my loan FAST! When it came to the loan amount, they exceeded my expectations. ¡Se hablan español! read more

don't trust them they are scamming tons of people and they harass you all day everyday with phone calls even after explaining i was at work and this is not a good time to talk they completely ignored the fact and continued to do so!! on top of that they charge way more in interest than the actual repayment description says read more

These people sent me an unsolicited loan check showing 79% APR! Total predatory lending. Do the same as I did and rip that paperwork up, and report them. read more

I recieved a check in the mail .I deposit it in my checking account. I got a friendly call letting me know when my payments would be due. I made my first payment online. I called to make sure they got it.They were very polite and said yes sir it is posted. I have made all my payments on line with no problems at all.I look forward to paying it off.I may consider getting a car loan in the future. I pay a little more each month over my set amount. Its really helping to pay my loan a little quicker. I really don't understand the negative reviews. If you pay your bills on time you will never hear from them . read more

When I needed help with a well pump system failure Christie Regional Finance ( Norman Oklahoma) came through and the staff made me fill like family even though my nerves going against a water system I never had problems with..needing advice they came through, love the Norman office and will send others there way. read more

Zero stars isn't an option apparently! If this isn't illegal, it should be! I saw a check with a stack of them on our counter and deposited it. My hubby apparently went half-ass through the stack and just added it. They sent out a payment to us a few weeks later, and I realized I had deposited a check for a loan. So I said I needed to pay it off immediately because it was an accident. They said it would be $1500 extra for a $2400 check. Paid off, but that is a scam obviously!!!!!!! Illegal in most states, but apparently not in Texas. BEWARE!!!!! read more

Beware of this place -- I have never purchased a loan from them, but apparently someone did under my name. I recently bought a home so they sent one of those "You are approved for $1,000 credit" checks in the mail (I never received it.) They ran my credit WITHOUT my permission, allowed someone to start a loan under my name WITHOUT any proof of identification and they tell me that whoever cashed it probably went to a check cashing store, but that can't tell me where that would be. Don't they have to send the money somewhere? For those of you that have purchased a loan through these people, isn't there a contract that is signed? I think they are lying to me in order to cover their asses. I have officially filed a police report against the company and will lawyer up if necessary. I have spoken to a fraud investigator that assures me this is NOT legal business. read more

Worst company I've ever dealt with. Do not do business with this company. They have illegal business practices. The whole time I've been with this company, I've been manipulated and lied to. I've reported them for fraud and predatory lending. The manager at the Round Rock location, Lisa Martinez ran an illegal inquiry on my credit report and continued to report that I had applied for a new line of credit. The she lied and said she used a skip tracer (which does not result in a hard inquiry). She violated my rights accessed my credit file for reasons not permissible under the law. read more

Look, I don't know who this "Sergio" guy is, but I'm guessing he's in quite a lot of debt to you people. My voicemail greeting very clearly states my name and it is not Sergio so I'm not sure why you people feel it necessary to call me literally every single day (for the last three weeks as of this writing) leaving messages for this guy to call you back at the office. I even tried calling you to let you know you have the wrong number, so that you may find the real "Sergio" and break his kneecaps for not repaying his payday loan at 80% interest, but y'all don't even have a answering machine yourselves. At this point I'm going to let you keep calling because I want to see how dedicated you guys really are, and whether the messages left on my phone become more threatening. read more

I have my MC payments through these guys and a little over a year in ive never encountered and issue with being harrassed. I was glad they called me once because i misplaced their number. Im almost always on time or early with my payments, because, well isnt that how it works? I never do these cash advance type loans as every company that issues those have idiotic interest rates for them(same with car title loans) and anyone who doesnt know that by now either lives above their means or just doesnt pay attention to their bills. Thankfully ive never been great with my bills, but i know enough to stay away from those types of loans. I will give you the interest is a bit on the high side, but i also have terrible credit, and they gave me a better rate than at least 5 other companies that the MC seller came back with. (and by terrible i mean i should probably have not even been able to get financed with my FICO score but i had a very good track record on certain bills in the last 6 years here in Tx, and a perfect track record with the MC seller before so they didnt give up on me getting my dream bike) So, so far so good. read more

Thank God for yelp reviews. I read that they charged someone 80% interest? That's almost as bad as a payday loan. Geez. The new mafia at work. read more

My wife received a check in the mail from Regional Finance Corp #570, but at the time she knew nothing of what the check was for or if it was even real. The amount of the check was around 1300.00. My wife did call the phone number that was with the check and she asked if the check was real. She was told by the person on the phone that it was a real check and that she can cash it. My wife asked if this was for a class action suit from Barnes & Noble that she was part of. My wife was told that it was part of that suit and that the check was hers to cash and keep. She was never told that it was a payday loan. She was able to cash the check she received in the mail, that she did not ask for, at a major bank. The check was legitimate, she did not ask for the money, and it came in the mail. Since then, Regional Finance Corp. is now suing my wife for 1700.00, for a check that came unsolicited in the mail, and upon calling for information, she was given false information in order to get her to cash the check. read more

I sent first payment. They "claimed" they never received it. I contacted my money order company. It was cashed. They finally refunded my money because their lousy accounting department never found. I did research on them. They're a scam company. I reported to BBB. NEVER deal with them. Horrible customer service plus nasty employees. Sad companies can do this to retired people. BE AWARE OF THEM!!! SCAMMERS 100%! read more

Paid off loan January and here we are almost May and still have not received my title. Starting to think these guys are thieves since they are playing the "Corporate" bs. . Do not use them. read more

My good lord. This company should be sue. They are the worse of the worse. They will still from you and quadruple your loan. They will harass you and lie to you. Stay away!!! Be aware!!! They will start calling you at home, they will come to your home and try to collect from you even if you are late for just a few days. The bunch of crooks that work there will pretend that they are helping you by trying to "refinance" your loan, which is bs, they are just trying to get you more and more in debt. I got a loan for $800, I've been paying for over a year and suddenly I owe them $4100 for being late a few months. Yeah right. Crooks!!!! Huge time crooks!!!! read more

A lifesaver. I was ready to cancel my cell phone service completely since no one ever calls. My dormant iPhone was just a reminder of how alone I am in this world. Then I fell behind on payments. Regional Finance Corp began calling every day. They referred to me by name. They were willing to talk to me. They were willing to work on payment terms. They showed compassion. Their terms were so agreeable that I was quickly able to catch up on payments, but then the silence resumed. As luck would have it my most recent visit to the ER overdrew my account. I was unaware of this. I was knotting the rope and picking out a branch and then suddenly, miraculously the phone rang. It was Regional Finance Corp. They asked for me by name and wanted to know when I was going to come by to settle payment. Someone wanted to see me. I matter to someone. I am going to give the meds and this life another shot and it is all thanks to Regional Finance Corp. Highly recommended! read more

Big ugly scam. Nobody needs "preapproved credit" at 60% interest. The guy even sends you a "real check" in the mail. Preying on the illiterate and the ill-informed. read more

Wanna mess up your credit even when you pay on time or even in advance then your at the right place. They are the lenders of bullshit and incompetent employees. Nothing you NEED is worth these peoples contract. read more

THIS LOCATION HAS MOVED TO 8868 Research Blvd Here's the MOST important part of my review - if you pay them off before the term of the loan then take out another loan with them they WILL double your interest rate to get their money from you. My Hubby got an unsolicited check in the mail that we happened to actually need. It was disclosed that the interest rate was 39% clearly that's ridiculous but when you need it you need it. Our payments were for a year and around $115. Then we paid off the loan in about 3 months from the date we took it out. Sure enough my hubby is involved in a hit and run while he was on his motorcycle and we had bills start to add up so I told him - hey why don't you go and take out a loan from Regional? The payment was affordable and we really needed it. When it came time for the payment - I sent the check in early for the old amount and the company called my hubby asking him if he was going to make the additional $65 dollar payment to actually pay this month's balance. OF course I get hubby to take out the paperwork on the loan and start going over it to see that now our interest rate is 80%. I was totally disgusted and appalled but of course we need to pay it. On more than one occasion I've sent a check early only for them to hold it until the last minute before cashing it so that they can get every drop of interest from us. Yesterday, I went to pay a large chunk of it and happened to see the manager looming while I was paying and asked him if he felt it was OK to rob people? I never cursed or anything but I did complain about the fact that they DOUBLED a "good" customer's interest rate. The manager got VERY irate and angrily told me to NEVER COME AND TALK LIKE THAT TO HIM IN HIS STORE AGAIN. To which I asked, "Talk like what? Tell the truth?" He then told me it wasn't even MY account (which is wasn't) and that I needed to talk to my hubby. He was mad because I said things in front of other customer. Told me that this was HIS LIVELIHOOD and how dare I come and talk like that? Like me paying back 80% interest doesn't affect MY livelihood. I told him he took advantage of people that really needed it. He really was irate at me - I had my kids with me and everything and he was yelling. I think he KNOWS I hit some points just by his reaction. We NEVER would have retaken out the loan had we know the percentage. While the manager said he clearly explained it to my husband there is NO WAY he did. My hubby would have called me right away to let me know. Their paperwork follows the letter of the law (fair lending act) but in NO WAY is within the spirit of the law. Anyway - I KNOW that payday loans are a scam but we needed it. We'll be paying it off in August and they did get blood money from us. I will never recommend them to anyone. read more

WORSE COMPANY EVER!!!! AVOID AT ALL COSTS. if your payment is even 1 day late they start blowing up your phone. I can't wait to be done with these people. Horrible customer service, no online payment options, no way to set up automatic payments except through your banking bill pay, not willing to work with you. NEVER AGAIN WILL I FINANCE THROUGH THESE JERKS! read more

absolutely the worst company i have ever worked with, i had to re finance fast with wells fargo to avoid these sharks. wells fargo took over the loan, paid them in full and i still get calls saying i owe 220.00 are you kidding? the loan was paid..if you go to buy a car and this is the only company that will give you a loan, stop and walk out, no run, they add charges on charges and it never stops. i have to contact a attorny to stop these theifs. worst i mean the worst company. read more

They were nice until the payment was due. OMG, don't do it. They harass your home and work number. They are very rude and nasty. I was late on my payment and I called and told them so on the day I said I was coming they started calling at 8:00 that morning. I would not recommend. read more

Can I give a negative star??? This Place is a never ever come back..unless you are totally desperate about getting money..other wise get money from your mom..friend neighbor, I had 24 months with headaches every time that the payment was close (I always left checks to them but even than I got a "friendly" phone call asking for my payment) and now after I paid off, I still get my credit report saying that I own 927 dollars, showing this total amount from 12/2017 (WOW, really??) I already complain and I am waiting for answer, but my disappointment is real and my frustration does not end. So my advise: think 10 times before getting any money from this company. read more

This company preys on people.They are "COCKROACHES"! BEST THING TO DO IS STAY AWAY FROM THEM AND AVOID THEM LIKE THE PLAQUE! They tell you things like let me tell you how you can miss a payment and just pay a late charge. LIES! They are just setting you up again to pay that $300-$400 assessment fee again which by the way is approx. the amount of a 50% interest rate fee. Its against the law to charge that much interest but they get away with it by calling it something else. PLEASE be aware- rip up that $1400 check they mail you in the mail before they destroy your life. They are definitely crooks! read more

They had where you can pay over the phone and took it away without notify customers. Spoke to three different very rude people at corporate saying that it to convenient to do phone payments. FYI you should want convenience for your paying customers. So after I pay this loan off you will not have to worry about getting my business again. Because it's to many companies out here that makes convenience one of the top priority for their customers read more

fyi; please do not get a loan from this company, they will hound you to the bitter end, including taking you to court for a balance under 500.00!!! they will give you a lot of double talk, and turn around and screw you royally!!!!.....not only do they hunt you down, and then dangle $$$$ in front of you, knowing very well, that you are having a financial melt down, or that you haven t managed your credit very well.....then when you do the predictable, (which is fall behind on payments)they come after you like a wild dog with raw meat. yes they do come to you residence with the stupid letters. all i am saying is , if you are desperate......seek help from a company that is ethical, and reasonable. regional finance corporation is a bottom feeder type trap!!!!!! .....borrower beware.....public service announcement. read more

Stay far away from this place....... Matter of fact Run from this place.... Sandra, Andrew and the other following staff that work there are insane. Trust me they don't care if you couple months behind and fall short to make your payment. Listen to me Crystal Clear stay away the interest alone will eat you alive. read more