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    Regency Park Apartments

    4.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    The Preserve at Winding Brook - The Preserve at Winding Brook Interior Kitchen

    The Preserve at Winding Brook

    (3 reviews)

    Not worth the price. High humidity in summer, drafty & cold…read morein winter. MANY spiders. Backyard area almost always flooded, seemed like there was probably drainage issues. Refrigerator is very low quality, the door shelves fall almost every time you open it. The stove is poor quality, only one burner works efficiently. No bathroom linen closets and no bathroom storage except under the sink. Master bedroom walk in closet is half the size it should be to be labeled as "walk in closet". Most luxury apartment complexes come and replace the furnace filters for you, not this place. You have to do it yourself and buy the filters yourself, which would've been ok, except for the fact it's a size that is not common at all. We couldn't find a filter to fit the furnace at all, none of the major home retailers like Lowe's & Home Depot had it, not even Amazon. There are dead trees around the property, one tree fell on our car & there was no assistance with the damages. We had individual trash pick up with bins provided by County Waste, then they took that away and put in a trash compactor, where everyone has to bring their trash down to the compactor instead of having it picked up. The residents should've been able to keep the County Waste trash service. Grounds were not fully manicured & paved. Parking not designed well, if everyone had a car in each of their designated spots, you wouldn't be able to pull in it & out. Property was not yet complete, yet they sent notices to the residents about increasing the rent. Maintenance staff were very nice, I do want to point that out. Area is quiet & private & you don't see any of your neighbors' decks/balconies, which is also nice.

    I have lived at the Preserve at Winding Brook since December, 2021 and have loved it! Very quiet,…read morefriendly neighbors and most importantly, the staff is always available when you need them. Would highly recommend the property! -Brittany

    Hawthorne Gardens Apartments - Hawthorne Gardens apartment building in Guilderland, NYHawthorne Gardens apartment building in Guilderland, NY

    Hawthorne Gardens Apartments

    (3 reviews)

    I lived at Hawthorne Gardens for over 20 years. I anticipated living there for a few years and to…read morebuy a home from there. But I was so comfortable there it was hard to leave. So close to everything, markets, mall, easy access to major highways.15-minute commute to downtown Albany. Apartments were well maintained and very large for the $$$. The most important aspect for me living alone and being an older woman was how comfortable and safe I felt there. Never a hint of trouble in my 20 years there and Neighbors were very friendly. I recently moved to a warmer climate, but my miss the home I made there, it was a great place to live. If you are look for a reasonably priced, safe and comfortable place to live look no further than Hawthorne Gardens.

    I have been living at Hawthorne Gardens for 4 years. The apartments are at a great value for the…read morearea. Access to pool, gym, and very responsive management and maintenance team. Our very cozy apartment is ground level, which comes with a few drawbacks (mostly that bugs find their way in more easily, and increased humidity = mold growing more easily). But the maintenance team is very responsive in helping manage these. These apartments were converted from an old folks home so if you're lucky; you'll get a wheelchair accessible apartment with some extra elbow room. The community feels very safe and friendly, walking distance to a variety of stores. Laurie (the property manager) is a sweetheart and will help you feel that you're right where you need to be.

    Heritage Village - Entertain in our beautiful clubhouse

    Heritage Village

    (4 reviews)

    Heritage Village Maintenance Staff…read more The maintenance staff hired in this apartment complex will find the cheapest solutions to your problem, leaving you to constantly follow up with the main office to find a solution to your problem, and will have you submit multiple maintenance requests for the same issue. I have waited 3 weeks for both a new oven and a new washer and dryer unit. Ask yourself before moving in, can you live 3 weeks without either of these appliances, with no solution being offered? I submitted 3 maintenance requests to receive my new oven and 2 maintenance requests, along with several talks/calls with the main office for my new washer and dryer unit. When it was delivered, the stovetop was covered in grease and dust, with styrofoam scattered throughout the pull-out drawer at the bottom of the unit. It took me well over an hour to deep clean this unit and clean the underneath of the styrofoam, as I believe that to be a fire hazard. Instead of replacing my washer and dryer (combined unit), as they originally stated they would, they decided to flip my breaker (I cannot confirm, but I do believe this is what they did). Once they saw that there was no noise (as I had described in my maintenance request) and saw that the knob would turn the buttons green again (the buttons would normally turn green, but were not anymore), they closed my maintenance request. After running one load, my clothes came out still dirty, and the noise was louder (as I took everything out of my walk-in closet because they told me I was getting a new unit). It then took them a week and a half after my second work order to get a new washer and dryer inside my unit (for reference, it only took 1-2 days for my new unit to be delivered). To make it even worse, Heritage Village does offer a paid washer and dryer service. I had asked to get compensation in any form (a courtesy card to use, funds to add to the app used, or reduced rent for the amount I would spend), and they said that they could not do any of the above. Heritage Village 222 Luxury Building - Outdoor Grounds The Heritage Village Apartments website boasts about the "curated outdoor grounds to enjoy." During a storm in winter, a tree limb fell outside the 222 apartment complex. It fell on the road and was quickly taken out of the road and cut into pieces. Unfortunately, that is the extent of what management has decided to do, and that cut-up tree could be seen from my balcony and my drive in and out of the complex, every single day, for months. I think that showcases how 'curated' the property truly is. Neighbors in Heritage Village 222 Luxury Building So, this is definitely more personal than the rest of my complaints, but the walls are not very thick. If I am watching TV in my living room, my limbs will literally vibrate due to my neighbor (who has two kids). I have complained about the noise, first to my neighbors, then to management when nothing changed, and I will say it got slightly better. Unfortunately, when I have company over, they will always point out that they are literally vibrating (we think its their kids jumping or bouncing something, but we have no idea). The sound/feeling is similar to having birds; you forget how abnormal it is to feel that (especially at this price point for apartments) until somebody reminds you of that fact.

    Potential renters beware, this place is a terrible value, do not live here…read more As of the time of writing, I've lived here for 3 months. I should start this by stating that when I was discussing renting a unit in this "community", I had asked about if the area and units were quiet. I was told that this would be the case and should rest assured and that there also was a clause in the lease agreement for the reasonable and quiet enjoyment of the apartment. Construction of the units is horrible. I can hear a pin drop from my upstairs neighbors, and this problem is exacerbated by the fact that they have a young child who incessantly (every. single. day.) stomps and screeches over my head from 8am to 12am in the morning, sometimes later. The exterior walls are so thin I can hear footsteps 2 buildings down with all of my windows shut as firmly as possible. I actively lose sleep as a result of the terrible noise insulation. To add to this, it isn't just noise. If a door shuts, or someone walks around with any amount of force, I can feel those vibrations through my walls and floor. There are also a large number of spiders and centipedes that often will be found getting into the apartment as well. I was informed that there would be "some" amount of critters present but nonetheless it's annoying at best. I keep my apartment quite clean, so there's no reason for so many bugs to get in here. You can be sure that any scent originating from neighboring units will travel through the ventilation system too, but honestly this is common in most apartment complexes, so I'll just leave it at that. Next up is the "LAUNDRY ROOM" that was advertised. Seriously? one washing machine and 2 dryers for a building with 12 units, and probably about double or more that number of people, and additionally it costs more to use than other laundromats? The rent being what it is, (too high) I'll let that speak for itself. Maintenance is scattered in quality at best. Sometimes you'll get lucky and the staff member who is on your request is actually competent and handles the problem satisfactorily. Other times, you'll get someone who doesn't understand basic wiring protocol for a light switch, or how a circuit breaker works. Speaking from experience, I had someone come in and flip the breaker switches on and off about 40-50 times (I'm not exaggerating). I have very expensive equipment in my apartment that I use for my work, and him doing this could have caused thousands of dollars of damage if I didn't quickly react and disconnect everything from the outlets. You're probably better off doing things yourself (I haven't yet but will in the future), and also they tend to shut the water off for 1-2 hours at some point once or twice a week. That's about all the complaining I feel like doing right now, I could get nit-pickier but these are the major issues I've found. I'll end with a positive point before a brief summary. The place has Fios internet which is nice I guess, and I've not suffered a power outage (yet). There is always hot water, and the central air/ac system seems to do its job well enough. TL;DR The cost of rent is far too high for what is provided. Do not rent an apartment here unless you're okay with terrible noise insulation, mediocre maintenance, and bugs. I strongly regret taking a 1 year lease and will never live in apartments owned by Burns management again if I can help it.

    Brandywine Apartments

    Brandywine Apartments

    (2 reviews)

    hi i'm jeff from brandywine apartments. i'm there for almost 14 years…read more it's the worst place to live.. it's worst than the new york slums. the property is not well maintained... there's mold in all buildings.. stove and refrigerators are not working right.. management refuses to fix.. linda griggs the property mgmt is lazzy and cheap.. national grid stated that the property is illegal especially dealing with electricity and plumbing.. not to new york code... do not come hereto live.. you all put your health and life in danger.. jeffrey rudish. guilderland ny. brandywine apartments. brandywine parkway

    This is the most disgusting apartment complex. They make sure you sign a super huge long lease…read morestating how nice you'll keep your living area. This includes white blinds and being clean! The noise levels to all. We'll let me say, the walls are paper thin..OK, that would be ok if the people had respect for each other. The tenants are so LOUD! The games start in the evening and go all night. You can not sleep. Going to my car was my only saving Grace. I left that place and I'd never ever recommend living there unless you want to be living in a dump, torn up blinds all over the complex, dirty looking siding, no curtains on people's windows. It's unreal yet you sign a lease saying how clean you'll be. I am clean..Most people with standards would feel the same. They won't hear your issue..nope, won't. They'll tell you to call the cops. Haha so you can't tell a person to please keep the noise down? I mean over night?! I just can't get over it. Paying 1200 no section 8 for me, I have to pay my rent out of pocket. Please don't rent her. You'll be sorry. The washers are not usable as people leave their clothes in there all day.

    Regency Park Apartments - apartments - Updated May 2026

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