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    Regency Kennels

    4.8 (5 reviews)

    Services - Regency Kennels

    Pet sitting

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    4 years ago

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    9 years ago

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    Pet Nanny - Raising Puppies to Become Service Dogs.  5 years and 3 dogs in service.

    Pet Nanny

    (22 reviews)

    Excellent service Highly recommend…read more Personal care and love provided Dependable and insured service

    So the owner wrote back pretty quickly, soon after I inqired. She answered all of my questions. But…read moreshe first said that the cost was $25 for an hour. Then I asked if I could "split it into 2 -1/2 slots) Then she told me that the "actual time spent with my animal is usually 30-40 minutes". My cat was rescued from a hoarders house, she has PTSD. I can't afford them to come twice at 50.00 per day. I've researched that the going rate is $12-$15 per 30 minute visit with your pet.?? I can't afford that kind of price at $25 for only 30-40 minutes! I decided not to go with them because I found family and friends to pet-sit for us this time. I do need a permanent solution, though. The woman who emailed was kind enough. She told me all about how they have all of these good ratings and such. But I felt deceived because she first said $25 per hour. I would've paid that if THAT was time spent with my pet while I'm away. But then it changed to me paying for "travel time"(when she'd said they had 4 people right nearby my home, in my town). Why do I pay travel time for someone who lives in the same town? I didn't really like that so much. Also, I was not happy that when I wanted to split the "hour" into 2 x 1/2 hours, I was then told I was truly only getting 30 minutes with & for my pet. Plus paying for travel to and from my home. I don't pay travel time for any other services ?? (Plumber, maid service, lawn service etc.) I will keep looking for a more permanent solution.... ***I saw the response from this company. I did not say anything untrue or unkind. I only stated my own interactions & why I did not choose them. * I want to reiterate that I did not use this company because of the reasons stated above. I I've been an elite Yelper for 10 years. I would never say anything which I did not experience first hand. I only wrote my review about my own interactions with this company. I wanted the perspective customers to know how my interactions with thIs company went. I wanted them to know how this company works. I also decided to add one more star because they were kind enough when I inquired.

    Robbie's Pet Salon - At least U can see Boots

    Robbie's Pet Salon

    (14 reviews)

    Downriver

    I came in for a light trim--just enough to make my dog look neat while still keeping his coat long…read moreenough for winter warmth. Robbie told me coat length doesn't affect how cold a dog gets, which is simply untrue for Cavalier spaniels with wavy hair. Even after I explained that I wanted to keep him fluffy and insulated, he kept offering clipper lengths as if I should know what they meant. I told him to keep my dog as fluffy as possible and agreed to a six only because he said it would still meet my needs. When I returned, my dog was shaved down to the bone. A six cut should never have been suggested if I said I wanted to keep my dog's coat full for winter. As a groomer, I expected better judgment and care. It seems there was a misunderstanding, but when I give two clear reasons not to cut him short and you still propose the shortest cut--and reassure me it's "a good idea"--you lose my trust and my business. When I called upset about the cut, Robbie told me achieving what I wanted would've cost $150 because it required a hand trim. I told him I didn't care about the cost, and only then did he apologize. I even canceled another groomer to support him after he shared he was going through a lot. I guess that's what I get for trying to be kind. I've been coming here mainly for a face, fanny, and feet trim with a bath, which was a good deal: but after this, my dog won't be returning even for that.

    I was quoted $50-$60 for my 35 pound dog and without notice that price became $70 plus tip. Not…read moreonly that, I found them to be very rude when dealing with the customer. I would not recommend this establishment.

    Regency Kennels - pet_sitting - Updated May 2026

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