I love this nail spot! I've been in London for less than a year and looking for a reasonable,…read morequality, and talented (!) nail tech was a challenge. BUT Five Star Nails has finally become my go-to spot! The nail extensions are strong and long-lasting. The salon itself is very easy going...not like those big chain salons that seem to be doing everyone's nails on a conveyer belt. The gentleman and his wife that own it are so kind and always ensuring that you are happy with the shape, colour, design, and everything in between and take pride in their work! They can do anything you ask for! And a BONUS: their services are so affordable that I was shocked upon checking-out! This will always be the place I recommend to anyone and everyone that asks!

From the owner: In the past 17 years we trying to make every customer walks out off my business with the smile on…read moretheir face and we promise still working on it .

THEY DON'T CARE--AND ONLY WILL TAKE CASH! St Thomas…read morenails--Worse place I've ever gone too, in and out in under 30 minutes, and she did 3 of us at once. used a dremel to take my polish off, I tried to say no to her but she continued with a brush off my way with her hand- so I figured this must be normal- polish was all lumpy, I tried to get up to get another colour--no--not allowed--she kept trying to soften the lumps--old old polish- I gave up at this point--no base or top coat, no foot or leg massage and no turning on massage chairs was allowed.. a few minutes after polish she put a drop of-I imagine quick dry on big toe and a few of the others-then motioned me to leave the chair-not enough drying time--only cash and she grabbed 30 dollars almost out of my wallet and turned and walked away...she was the older of the 2 that were working that day...had to go home and take polish off and do again-this was a few months after reopening after covid-but treat your customers right-and they will come back and not give info like this

If I could give a zero that is what I will be giving. Be careful when you are paying because they…read morewill double charge you. Pure scamming business going in this place. Be careful with your debit cards.

I've been going to this place for over 20 years now and never had any issues! Phung is the best…read morehands down! Anyone who says they don't sterilize or that they contracted fungus is lying. Period. You can watch them ALWAYS unwrap brand new sterile tools

I booked a mani pedi for my mom, sister and myself for 3pm on a Friday. It was the day before my…read moresister's wedding so I had booked it well in advance. We arrived at 3 and the place was packed. One of the women giving a manicure told us we could pick our colours so we did. We then stood around for a bit in the waiting area being ignored. Eventually I was able to flag someone down and told her we had an appointment. She said they were running behind and would be ready for us at 330. Around 320 we were seated in the pedicure chairs. At 340 someone came and started working on my sister. My mom and I we're still sitting there with our feet in the water. What's the point of us having a pedicure together if only one of us gets done at a time? At 350 someone came to my chair, eating a granola bar. Then for some reason she decided to start on my mom. At 4 (1 hour after my scheduled appointment time!) the woman who had been working on my sister started to work on my feet. After a couple of minutes another woman became free so she started working on me and the other woman went back to my sister. The staff kept getting up in the middle of our pedicures and doing other things. It was very distracting. Somehow when she was trimming my toes she ripped some skin around my big toe and it hurt a lot. She tried to say it was because of how my nails were growing but it didn't make sense. I get pedicures all the time and no one has ever had a problem trimming my nails. I thought at this point most salons had stopped using those razor blade things so I was surprised to see this place was using what looked like a metal cheese grater. I opted out of that. The staff themselves were very nice, but awkward and very disorganized. This is probably not their fault, it's the fault of management. On the plus side they did let us bring our own wine in and drink it. We left the salon at 530. It shouldn't take this long for a basic mani pedi. I got a French manicure and it was very crooked. Overall the experience was not at all relaxing or comfortable. It was supposed to be fun and relaxing for us before the wedding and instead it just added stress to our day bc it took so long and got us off schedule. I will definitely not return here and do not recommend this place. It's now been two days since I got the pedicure and my feet are cracked and sore, much worse than before I got the pedicure.

I went here to get my acrylic overlay removed and a shellac manicure. When the lady was cutting my…read morenails, she asked me if I wanted them shorter, so I said yes. She proceeded to cut them super short, to the point where it hurt. While she was cutting my nails, she ripped a few nails onto the bed. When it came to removing the acrylic, the nail drill was used with a very heavy hand. Even after the acrylic was all gone, she went back in with the nail drill two more times, in order to try and remove the part of the nail that was damaged while the nails were being cut. By the time she was done with the nail drill, my nails were bright red, and it hurt to the point that I thought that she had filed down to the nail bed. When she was filing the tips of my nails, she pointed out that my nails were very weak, I guess in a way to justify why she was having difficulty shaping my nails evenly. The final product visually came out okay, even if the shape is a bit uneven... but my nails are destroyed I naturally have thick and healthy nails. I am aware that acrylic can damage the nail, but I have NEVER had this kind of damage done to my nails during removal before. My nails are currently so thin and brittle that doing simple tasks like doing up buttons or taking cards out of my wallet are challenging. I couldn't even tuck my shirt in this morning because it hurt my nails to the point where I was afraid that they might crack. I am genuinely concerned about losing some nails while I wait for my nails to grow back in. If you do go to this salon, make sure they cut your nails appropriately and don't go crazy with the nail drill. I don't want anyone else to experience this level of discomfort

You can really tell the owner of this nail salon puts his heart into his business. Every time I…read morevisit, something has changed (for the better). Whether it is new lights or offering wine with a mani-pedi, Hot Nails has evolved since I started coming here 4 years ago. (And yes, they do have a liquor license so you can get wine while you get pampered!) The first thing I noticed about this place is how everyone says hello to the owner Peter like they are the best of friends. You can tell his customers are very loyal and love their work. I find the service is quick and pretty good. My nails come out perfect every time. I think I've only had one experience where I had to ask the girl to put another coat on my nails cause the polish was a bit thin. Not a huge deal at all, she was happy to oblige. Sometimes the service itself is a bit inconsistent, one time I got a scrub with my pedicure and other times I didn't, so I'm not sure what the logic is behind it. Overall if you are looking for a good, quick, and friendly place to get your nails done, check out Hot Nails on Wellington road. The longest I've ever had to wait is maybe 10 minutes. I've never had an issue walking in without an appointment. They also have a loyalty card, after so many visits you get a service 50% off.

This place was fantastic, nicely decorated and very clean. The staff go out of their way to greet…read moreeveryone when they come in. They accommodated me and several others as walk-ins without any issue. I was very happy with my service, I had a shellac manicure with French tips and they look great. I didn't try them but they also had nice massage chairs in the pedicure area and you can have wine or champagne while having a service. The product lines were all natural as well which was very nice. Would definitely try this place again!

Would not recommend. Me and my boyfriend went yesterday for a couples pedicure and he also got a…read moremanicure. The ladies doing our pedicures used a lot of lotions and crap but did not scrub or remove the calluses from our feet at all. They used a small scrubber on them, that barely removed anything. Then when it came to my boyfriend's manicure, they clipped his hang nails but did not push back or cut his cuticles properly. We paid around $160 total, and I am so disappointed. Our feet and his nails look the same, as if we did not get anything done at all. Save your money!!! Do not go here. Not worth it for the price.

DO NOT COME HERE. The girl drilled down my hand to the bone and made my hand bleed. After telling…read moreher to stop repeatedly she pushed my hand away and yelled, "GIVE ME YOUR OTHER HAND!". After I complained to the manager, he had the audacity to ignore my concerns and tell them that I owed them more money to get an ombré. I didn't even get an ombré!!!! I only got regular one colour shellac! Despicable. Awful, awful service. Did you think I was done? THEY REUSED THEIR NAIL CUTTERS WITHOUT WASHING!!!!! DO NOT COME HERE!!!!

I called in last minute for a mani / pedi and Heather was able to get me in that day!! Everyone I…read moremet was very friendly and helpful. I love how my hands and feet feel afterwards. I've never been happy enough with a salon/spa to go back but I believe I have found my place! Prices were great for the service you receive. I will definitely be going back!

I brought my six year old niece for her first nail visit and Kim couldn't have done more to make…read moreher feel special. thank you!

I'm hoping that they're good, I haven't been able to get my nails done my nails in approx 8 years…read morebut recently I've had some shitty health things happen & so I am hoping they're good cuz I'm saving to get some nails done. I'm excited but hopefully it's not all for nothing. I really cant afford crap right now, I'm posting about it too so it should be good...I guess we will find out... I will update when I can get them done

Fabulous mani-pedi!…read more This salon is super clean & they have a huge variety of polish colours.. more than the usual salon I encounter downtown Toronto. Price is super reasonable. Will definitely return :)