Probably one of the worst movie theaters I've been to in recent times. Parking is convoluted. Garage parking is available for free but you have to go around an odd pathway-- staircase, office courtyard area, and another corridor. As soon as you enter the theater, you are hit in the face with moldy and musty air along with stale oil and popcorn stench. Yuck. The carpets are grimy and dirty too. I needed to use the bathroom beforehand and it made me feel violated and disgusting. The seats were covered with urine and there was no toilet seat cover. The sink area was absolutely soaked with water and I can understand why. The faucet splashed water in every direction but onto my hands. To top it off, not only was the floor wet because of that, but there was no soap or paper towels to use. I came out of the bathroom drenched and felt disgusted by the lack of cleanliness. Now the seats at this theater doesn't recline at all so if you're watching a long movie like the Wicked, you will come out feeling sore. The seats doesn't have much space between the rows in front or behind. Consequently, despite it being not packed, it felt distracting because of the coming and going of different people, their sniffing, talking, munching, packet rummaging, and everything else. Not to mention the horrible smell of old popcorn and mold really made the entire experience that much more unpleasant. Despite enjoying the actual movie itself, it was unfortunate I felt too grossed out by the bathroom situation and not wanting to eat or drink anything because of it. Lastly, the tickets are refundable and/or easily exchangeable online. Don't be a sucker like me and watch your movie here. Just request a refund prior to showtime and save yourself from having an experience like I did. read more

Going to the movies these days is a lot different. First, you order your tickets in advance and pick where you sit. This is great because you can strategically make sure there's nobody sitting right in front of you. The seating here hasn't been upgraded to the new recliner seats but they were fine. Be prepared for a full half hour of "pre-entertainment". It's not even previews but trivia, little news stories. Completely unneccessary and it's not increasing their snack sales or anything. Luckily we had just had a huge breakfast so we didn't feel the need to get any snacks. They did have a ton of snacks though - rows of impulse items leading up to the snack bar. read more

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I took a day trip to Orange County and wanted to stop by this Regal Edwards in Costa Mesa. So far, this is the 6th Regal location I've visited this year, and compared to the others, it's just average. This Regal in Costa Mesa is located at Metro Pointe just across from South Coast Plaza. If it weren't so super close to the 405 freeway, I wouldn't have known they were on the west side of Metro Pointe. In terms of parking, there was plenty of parking available, including a couple of parking structures west of the movie theater. Most of the open stalls in the main lot were on the southern end, closer to the freeway. I parked in that part of the lot, but it wasn't totally clear where the movie theater was at first. After heading west and going up the stairs, I was fortunate enough to find the entrance after making a left turn. Upon arrival, there was a sign at the ticket booth that directed me to the snack bar to purchase a movie ticket. I had a Premiere Movie Ticket in my hand and showed it to the hostess (Beatriz?), who then directed me to the concessions stand right in front. I had arrived a few minutes after the scheduled showtime of the movie I was planning to watch: I Know What You Did Last Summer. Luckily, there weren't any patrons at the concessions stand, but it took about a minute for an employee, Jonathan, to ring me up. I did have to pay a $1.50 surcharge to watch the movie. I also had to select my seat, which should have been straightforward, except I'm not sure how Jonathan confused the number 12 with a 4? Unfortunately, I had forgotten to scan my QR code at the snack bar, but when the movie previews were running, I made sure to enter my claim code to get the points I deserved for my visit. That same day, I received the credits for my movie ticket purchase, and the following day, I received the extra credits for watching that particular movie during its opening weekend. There were plenty of seats in the auditorium, 15 rows to be exact! However, there was only one other patron who was watching the same movie at the same time. The seats themselves aren't that comfortable, unfortunately, so a remodel of the likes of the location in Long Beach may be imminent. I sat in the very back of the theater, which is generally my personal preference, especially when the seating is stadium seating. However, the very last row wasn't that much higher elevated compared to the second to last row, so I simply sat in that row for a completely unobstructed view of the movie screen. I hate how when you're asked to choose your seat, you don't have any idea of how good or bad of a view you will have just by looking at the 2D seating chart. It would be super helpful if they could add a third dimension so I could have a better idea of what my view would be like before entering the auditorium. Picture and sound were pretty good. Not totally crisp to the point where I actually felt like I was in the movie, but crisp enough for me to stay engaged throughout the movie. However, like I said, the not so comfortable seats were quite a damper to my experience. After the movie ended*, I exited the auditorium, but was surprised to see no Regal employee by the doorway to start cleaning up for the next showing. I suppose since it was only me and one other patron who watched the movie, there was no need to clean the auditorium? I explored the theater a little bit after the movie, and while they did have some movie backdrops for movies that are now playing or upcoming, they didn't nearly have that many. I also noticed there was a rear side to the snack bar, so if there were more employees working that day, they could service more customers in a timely manner. I didn't eat anything during the movie since I had just eaten lunch, but I did notice they offered caramel glazed popcorn! This is one of the smaller Regal Edwards theaters as indicated by the lower number of auditoriums, employees, and even patrons. The restrooms are not on the ground level; rather, they are upstairs by a mini game room. The floors were unfortunately kind of sticky. There are stairwells on either side of the theater as well as an escalator, but I didn't remember seeing any elevators, however. Therefore, I highly recommend patrons with mobility issues to use the restroom *before* going to this theater. Overall, not too bad of a theater, but there are definitely better choices out there. I do like how it was pretty close to South Coast Plaza, another shopping center I had been meaning to visit, so I definitely made the most out of my afternoon getaway to Orange County! * In "I Know What You Did Last Summer", don't leave the auditorium when you see the initial credits rolling during a drone shot of the coastline. There's another scene after that before the final credits roll. read more

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Went to watch a movie with the family. We saw the movie Sinners. The movie sucked lol The seating is very old school. No reclining chairs here. They have the traditional chairs, and they are terribly uncomfortable. Very small too. I barely fit my butt in the seat lol That's how small it was. Not comfortable sitting through a movie like that. They need to update this theater. It's old and outdated. Add some reclining chairs, so guests have some space. I felt crammed between two people. read more

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The Context: Many years ago this was a popular cinema to go to because it had what was then cutting edge stadium seating and surround sound, all located in the popular South Coast Plaza neighborhood. I used to go here all the time because it was safe, close to shops and restaurants, and always had the latest movies. Today, it's features are no longer cutting edge, so it was interesting to revisit so many years later. The Good: It still shows most of the new releases, is clean and organized, and provides a safe cinematic experience in a popular area. Plus, the employees are friendly enough. Oh, and I was shocked to see how large the small cup was! It's not tall, but man is it girthy! A pleasant surprise, as I was expecting a tiny cup at a steep price. The Bad: What once was herald as ingenious is now rather inconvenient: stadium seating. Back in the day, this was great because it elevated each row so everyone had a clean view of the screen (unlike theaters before the late 1990s that only provided a slight slope upward and resulted in shorter people sometimes having to watch a movie over the back of someone's head). But when compared to the theater designs of today, which is more like rows of boxed seating with lots of space and fully reclining seats, stadium seating offers stiff chairs and little leg room. I'm a dude of average height and my legs felt cramped. And when people slid into their seats behind me, they often bumped the back of my seat or even my head. The Ugly: The bathrooms. Why? 1) there's only 1 men's and 1 women's restrooms, and both are on a second floor while all the screens are on the first floor. That means having to take an escalator or set of stairs to use the bathroom. Super inconvenient. Plus, in the men's restroom there are no dividers between the rather close urinals. What is this, a 1980s dive bar? The Conclusion: I used to love coming to this theater for years, but with time and recent innovations, my preferences have changed. Given how expensive tickets, popcorn, food, and drinks are these day -- and how convenient it is to stream movies at home -- I'm not sure how often I'll return here. Simply put Metro Pointe is outdated and being left in the dust. read more

Regal Edwards Metro Pointe - Small popcorn is still small, but the small soda is surprisingly big! Well, girthy anyway. - Shopping Near Me - Costa Mesa, California

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If your goal is to watch a movie and not be wowed by atmosphere then this is the place for you. The theaters are large, comfortable, and for the most part empty. The staff are very patient and kind. The popcorn is delicious and make sure to get your free refill. The only negative is the fact that their escalators and elevators were out of service and the restrooms are on the second floor next to a deserted arcade from 2003. These inconveniences almost made me give it 3 stars but the staff were cool so we'll keep it at 4. read more

Came for an advance screening last week and given a voucher for a free small drink and small popcorn. I was quite pleased by how large the "small" lemonade was and the popcorn was good. Staff was polite and friendly. My friend ordered the Nathan's mini corndogs, which they told her would take 10-15 mins for them to prepare. She paid for them and we went to go get our seats and she had to return 10-15 mins later with the receipt to pick then up. They were good and hit the spot since we hadn't had dinner. I'm used to recliner seating so felt a little cramped with the stadium seating. Auditorium 4 also had some A/V difficulties with sound at the beginning... we could not fully hear the actors introducing the movie, despite them trying to replay it 3 times before giving up and starting the movie. Parking was ample in the South Coast Metro Pointe shopping area and the theater is easy to locate. Nice to do some shopping before or after if you are in the area. Overall, a convenient theater in a good location to watch a movie but needs updating (recliner seats) and more ready to eat food choices. read more

I came here to watch Wolverine and Deadpool, which was AMAZING! Definitely recommend watching that movie if you're in any of those characters. I came to the theater on a Saturday and it wasn't too busy. We had a showing at 4:30 and it wasn't too busy. I hadn't been to the theater in years, so a few things were new. There was no one at the theater booth, but we had our tickets on a QR code on our phone. The person scanned our QR code, and we walked in. We went in line and got some snacks. I got a large popcorn, a large drink, and pretzel bites. It came out to about $30. Pretzel bites took a little while to get to us, so we waited about 10-15 minutes for it. While waiting, we need to use the restroom, which is upstairs. They also have an elevator to get there, but if not, you'd have to take the stairs. Once ready, we went in the theater, and I noticed they didn't have reclining seats. I was really hoping for reclining seats, but I guess it costs extra. I feel like that is a necessity for me now. Anyway, the movie was great and the theater was good too. I miss the reclining seats, though.. I wish that was standard. read more

Regal Edwards Metro Pointe - Large Popcorn and drink combo $25 - Shopping Near Me - Costa Mesa, California

The theater is in an accessible location and easy to get to from the parking garage. But it is outdated and doesn't have recliner seats. The employees are pleasant and everything is decently clean. The downside is really that the seats are uncomfortable and old, and there are other Regal theaters 10 or so minutes away that are nice. read more

TDLR: Regal has gone downhill unfortunately:( I used to go to Regal ALL the time and I thought after awhile I would come see a movie on a Saturday night. The theatre was clean enough and minimal waiting time to check out for snacks. That's about all the good I can say about the experience so let's get into it. Parking: fine, shouldn't be a problem Previews: 30 minutes of commercials BEFORE the previews is absolutely not okay. I know this is the standard now but that does not make the customer feel good nor have respect for anyone's time. Cost: For two adults it was $30+ just for tickets and $9.00 for a SMALL soda. As someone who worked in the food industry that is an INSANE markup. Price is king and the abysmal pricing is just not okay. Temperature: The theatre itself was okay, not too cold nor hot. This was good, albeit the bare minimum. Staff and experience: Definitely felt rushed and slightly annoying. It felt like even asking for a straw was a hassle to answer for the staff checking us out at the kiosk. This is unfortunately our experience and I hope this doesn't reflect how the staff normally operates. LONG STORY SHORT: Tickets were expensive, snacks horribly overpriced priced, and over 30 minutes of commercials + trailers. read more

I came to this Regal on a value day so the tickets were $6 each. The popcorn was yummy!! I watched Bad Boys and it was good!! I really liked it and highly recommend. The theater was clean and I enjoyed my experience here 5 STARSSS!!! read more

Regal Edwards Metro Pointe - Shopping Near Me - Costa Mesa, California

This is a great theater to visit... if you can afford to visit. The popcorn is delicious and the seats are not hard. Some problems though: Escalators are out of service. Tickets are quite expensive. And the amount of previews is large. read more

Three stars due to popcorn being cold and flavorless even after adding extra butter at the butter station. The big disappointment considering the location was the seats weren't the recliners and the bathrooms are a little outdated. read more

Definitely not my favorite place to go for a movie however it does the job. Came here for a movie preview and I'm doing the review since I came. Definitely has that dated feel. When I went to the concession stand, they were quite busy however they were fully staffed. There were several things on the menu that I requested, however was turned down because they did not Have it in stock or prepared such as a hotdog. When I asked for a hotdog they said I would have to wait another 15 to 20 minutes for it and wanted to charge me for it and then have me come back and grab it which I thought was a little weird so I declined that option. I ended up getting two popcorns and two sodas and when I asked where I could get a straw they told me I had to go behind the concession stand, which was very inconvenient in distance. They also didn't have any boxes or carriers which I found a little bit odd Since other theaters tend to have those types of things. Once I was in the theater, I noticed that the stadium seating was a little bit more condensed than the newer ones. Although the seats did not recline, They did do a little bit of rocking which was better than nothing. I also did find it weird that only the last rows at the top of the stadium seating had the nice space between the aisles where everybody else was pretty much Having to deal with minimal space between Rows. Overall, if you're just there to see a movie and don't care about spacing and comfort this is the place to be, but if you're more concerned about comfort and distance from people, you probably wanna go to a newer movie theater such as an AMC that has the reclining chairs. read more

Regal Edwards Metro Pointe - Another Simple Favor - Shopping Near Me - Costa Mesa, California

1. The popcorn and soda are good, but it's the same as other locations! There is not much special food options at this spot! 2. The spot has old retro vibes! 3. The staff were friendly and quick with my order! It took less than 5 mins! 4. Parking may get crowded on the weekends, but there is a free parking structure! 5. They did not have recliner seats in my theater room! Note: Bathrooms are located on the second floor! Photo: Small Popcorn and Small Soda read more

Regal Edwards Metro Pointe - Small Popcorn (TikTok: @justandyvu) - Shopping Near Me - Costa Mesa, California

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20 minutes of movie trailers but that's to be expected. They need to get with the times on the seats tho. The seats at Bella Terra and Edward's Westminster recline and you can put your feet up and relax. These seats are awful! Spend some money on comfortable seats! read more

I never post reviews about anything but I must say that this has been the worst theater I have ever been to, staff won't acknowledge you're even there, I was standing like an idiot on the line to get popcorn when literally there was nobody else, and the never looked at me or call me, the kept pretending they were busy when LITERALLY THERE WAS NOBODY ELSE THERE, when I finally walk to ask them if they were still open, they told me yes and I asked why they never called us or even looked at us and I was totally ignored, all of my friends told me not to go, and I didn't listen, but BIG MISTAKE. read more

This Regal Edwards is at the far end on an elevated level at the Metro Point right next to the free parking structure. If you park in there, you can drive all the way up past the 3 levels to the top roof parking and walk straight to the box office under a blanket of lights strung above the walk way leading to it. Oh and the restrooms are on the second level once inside. Oddly enough, there are no listed showtimes displayed anywhere for the movies playing, there is only a list of movies out front. I guess they assume that you will already know the time for the movie that you want to see before arriving. I just hope that they don't ever withdraw or change their times that might be posted on 3rd party sites, like Fandango, the way that the Regal theater in Foothill Ranch did 2 weeks ago. read more

Regal Edwards Metro Pointe - Ceiling lit walk way from the roof parking lot to the theater - Shopping Near Me - Costa Mesa, California

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Old school movie theater, meaning the seats do not recline. They have special low pricing on Tuesdays so that is worth it. Just not a comfortable seat if you are going for a 2+ hour movie. read more

Regal Edwards Metro Pointe - Shopping Near Me - Costa Mesa, California

Pretty clean, comfy seats. They don't open all the way out like cinemark but still comfy.

Staff is amazing. Helped me with something I had done wrong on the app so that wouldn't miss our showtime. read more

First time at this theater and I'm not much of a fan. It's located on the second floor of the Metro Pointe plaza, above the shops. They have an outdoor box office but, at the time of this review, purchase tickets and choose seats at the concession stand (which seems to be the case at all Regal cinemas). The theater we were in had stadium style seating; the incline was such that it would be difficult for anyone who was seated in front of you to block your view. This wasn't an issue for us because there were only 4 other people in the theater. The seats are the old style; although cushy they don't recline but do rock backward slightly. Sadly, with the seats too narrow and the minimal leg room I was reminded of being in economy class of a low budget airline. The designer obviously wanted to cram as many customers as possible into the space. I did think the picture and sound were good although you could hear occasional rumbling of the bass from the soundtrack to whatever disaster movie was playing next door. I must commend the friendly staff here for keeping the entire complex clean. This movie theater isn't near us so it's unlikely we'll return but even if we lived in the area it wouldn't be my first choice to catch a flick. read more

Regal Edwards Metro Pointe - Shopping Near Me - Costa Mesa, California

Nice local theatre. Always clean. Love their fresh popped popcorn. Friendly staff.

If you're looking for some nostalgia this is the theater for you. Just walking down the halls on that old 90's patterned carpet with your buttery popcorn in one hand and icee in the other, always brings me back to my first movie experience. Always a great time at the metro. read more

Very quick and easy to get our food and find our seats. The theater was practically empty and was spotlessly clean. Huge clean restrooms. Hope they stay in business. read more

Located in the Metro Pointe at South Coast in Costa Mesa. Parking is shared with the other businesses in the shopping center. This place is on the level. The theater lobby is nice. The rest rooms are located on the second level. The theater itself are fairly small and on the old side. You can tell this theater has not been updated seat wise. Came here to see the new Ant-Man movie. Overall an ok theater but they are closing down this location was on the list of Regal theaters closing. read more

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Free parking. Affordable movies. There is room for improvement on cleaning. Popcorn are great. Do not recommend hotdogs are awful.

Too many commercials! Literally over 13 minutes of ads before the trailers. Absolutely ridiculous. I might as well stay at home and watch TV. At least those commercials aren't in 10 minute increments. Plus this theater is just too old and worn down. Other theaters serve alcohol. This one doesn't. There is nothing that sets this theater apart. It's the reason why people don't go to movie theaters anymore. And the commercials make the experience even worse. read more

Don't expect this Regal theater as the same as the one at Irvine spectrum, this one doesn't have all the fancy recliner seats and IMAX setting. This theater has been the same for the past 20 years, they haven't done any renovations like the others had. In fact, the sign on top of the theater still reads Edwards instead of Regal. Once you enter the theater in the second floor, the concession stand is right there, then there are theaters on both side, left side is from 1-5 and the right side are for 6-10. The restroom is upstairs, which is kind of inconvenient because if you have to go in the middle of that movie, you have walk back out, get on the escalator to go upstairs, then coming back down and go back to your theater. Not sure why they didn't build a restroom downstairs when they first build this theater century ago!! I ordered my movie thru the app since I joined their Unlimited Access thru the app, it's funny that they still charge me the $.50 Convenience Fee when I m suppose to watch my movie for free!! Although their seats are recliner, I was still able to put my legs up on the seat infront of me, no one was sitting there of course. A little FYI in the Men's restroom, there are NO dividers between urinals!!! I guess the owners don't have the money to instead them to give us guys some privacy!! I think it's a shame that we don't have a fancy theater here around South Coast Plaza. We have to go all the way to either Irvine Spectrum or Cinemark in HB for a better one. Hopefully one day this one will be fully renovated like the one in Irvine. read more

The employees are fine enough considering working the lobby isnt a super exciting job so no complaints on the employees. I do wish the descriptive video device, however, had worked so that I didn't have to miss the beginning of the movie to go to the lobby to flag down guest service and get a replacement that worked. This theater hasn't seen the updates and amenities that are practically standard in other Regal theaters. No reclining seats, no self-service kiosk to get your tickets. We had to get our tickets at the concession counter. I appreciate the nostalgic feel though and the shopping center is nice and fun to stroll through after the movie. read more

The smell was pleasing inside the theater... it was also hot and humid inside. It felt like I went back In time. The chairs weren't comfortable. The chairs were also covering the screen so I couldn't really see from the top section. read more

30 minutes into the previews and they just keep going. The movie was supposed to start at 5:40. It is 6:11pm and no end in sight on when the previews and advertising will end. This is excessive. I understand they may need advertising revenue, but c'mon. read more

Regal Edwards Metro Pointe - Time stamp. - Shopping Near Me - Costa Mesa, California

when the movie started, the lights weren't turn offsetting amnesia S S S A S S S Sham read more

I really like their caramel glaze popcorn but they are very inconsistent about having it in. After my movie was over I waited in line to ask to see when they would have it and I was pretty coldly told there is "no set time, we have it or we don't have it," and when I started asking anything I just got "I don't know" before I could even finish. read more

The movie was scheduled to start at 10:55. It is now 11:06 and commercials are still playing. The commercials started at about 10:50. Have you ever sat thru over 20 minutes of commercials. I'm not talking about previews. I'm talking commercials. It's just ruined the experience. Never coming back to this theater. My 5 year old daughter is about to lose her mind. I'll dry a different one for my next movie. Don't come here. read more

Classic older theater. Limited snack bar but the staff is absolutely outstanding. We literally forgot our tickets and the customer service team along with the manager helped locate our tickets for us and printed them for us after they confirmed our ID. Just a class act through and through. Will be returning soon. read more

WORST EVER!!! You have to stand in line AT THE CONCESSIONS STAND just to buy a ticket!! No air conditioning made it just miserable to wait. We didn't even want to buy any candy, just wanted to see the movie we came to see. 20 minutes after walking in the front doors, we finally sat down and barely caught the beginning of it. Go elsewhere!! read more

They were very accommodating, great customer service! Really well kept, nice and clean!

the movie was good but the seats cant recline, they overprice their stuff, and the pepsi has a weird after taste

This is the best movie theater I've ever been to! This location is always clean and everyone is always super helpful. I always come back to this location. read more