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    Refined Hard Surfaces

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Nature Stone Flooring - Thank you Nature Stone!

    Nature Stone Flooring

    (69 reviews)

    Twinsburg Ohio location did sales and install. First month has been great - looks amazing. Great…read moreupdate to 54 year old garage floor. Typical sales call "70% off" research shows this is the regular price so don't fall for the ads. Sales rep did a nice job measuring and explaining process. It's up to you to completely empty garage which was a PITA. I think they used to empty garage for you and store contents in driveway bin but I suspect the COVID economic lockdowns ruined that like so much else. Love the new floor. Does require cleaning and maintenance, but comes with a strong warranty as long as company stays in business. Will update this review over the years as long as Yelp stays open and I am above ground. Von.

    Nature Stone management does not return phone calls. I…read moresigned a purchase agreement with them on January 9, 2025 for inside and outside work. While it did a good job on our inside work it, it failed to schedule our outside work, or to respond to my multiple calls over several months to get an update. When, after 5 months I called to cancel the job due to their lack of communication, I was told that I had to speak to their boss, Jim Restifo (sp?). I left a message for him on June 9 and again on July 7, and he, like his employees before, has not responded. Update: 2 hours after posting this review I received a call from Jim. We had a good conversation and he agreed to refund our down payment. As I said, I was happy with their interior work and am glad that, hopefully, this will resolve the matter.

    Refined Hard Surfaces - flooring - Updated May 2026

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