First time getting my haircut done in Burlington area and Gina did a great job! I have very very…read morethick hair and she had to thin it out a lot but she was very patient with me. I think the price here is very reasonable and my haircut only took about 30 mins! I highly recommend LaurenSummer hair salon, can't wait to come back!

TL;DR A Wonderful First Visit Turned Into a Case Study on How to Lose a Client, Due to Poor…read moreCommunication and a Complete Lack of Accountability. I recently moved to the Burlington area and was really excited to try this hair salon, since they had so many great reviews. I booked an appointment for September 9th for an all-over color and overall I was very happy with my experience. My hair stylist, Anniston, was pleasant to talk to and gave me exactly the hair color I was looking for. When all was done, I left the salon feeling elated and confident about my new hair color and how relieved I was to have found a salon I looked forward to returning to for both haircuts and color treatments. However, as each week passed, I noticed that my new dark brown hair color was rapidly fading back to my previous medium auburn, so I called the salon and discussed my issue with Anniston. She informed me that there was nothing she could do and that I would need to pay for another color treatment. She stated that the salon has a "2-week grace period" for fixing hair for free, which I was neither made aware of nor is it on their website, and since I was calling in the third week she still could not make an exception. I told her I could provide photos with timestamps of my hair fading within the grace period and this was still not enough for her to try and reason with me. I reminded her that during my appointment, it wasn't until she had the hair color mixed and began applying it to my hair that she then told me it was "demi-permanent," to which I said, "Oh, I was looking to do a permanent dye..." since I had clearly expressed to her upon arriving that I was looking to go darker for the "fall and winter," in other words, meaning I want it to last more than two weeks. It also wasn't until she was applying the demi-permanent color that I asked her how long it lasted, and she said "it lasts for quite a while;" quite awhile in my opinion is not two weeks, more like a few months at least. She tried reassuring me by saying that I probably wash my hair every few days anyways and I then told her that I wash my hair everyday because I have an oily scalp. She then told me that if it fades too fast for my liking to "give the salon a call and we can get you in," which I took as meaning to fix it free of charge, since she said it as a reassurance. She never informed me about the 2-week grace period when I had these concerns during the appointment. Still on the phone with her, now feeling really uncomfortable having to plead a case I shouldn't have to, I explained how I have been getting my hair professionally colored for years and that salons, with no further questions asked, have gotten me in and fixed my hair for free; that is the honorable thing to do for your client, especially within a reasonable time window, which three weeks absolutely was. She had little to say and kept standing firm with salon policy, despite how politely discouraged I was about my hair. This is where I began getting upset. She then told me that Lauren Summer's Salon "will never do permanent color the first time;" they color a client's hair and will always do a demi-permanant to make sure they like it. I told her that I understand the reasoning behind it, but that (1) I was not informed I was receiving demi-permanant until after it was being applied to my hair, (2) that I made it very clear I wanted color that would last through the fall and winter, and (3) that I was never made aware the salon only does demi-permanant first; I would have politely declined services and went somewhere else had I known. As a professional salon, are you not confident enough in your work to be given a request for hair color and do permanent dye? You don't go to a tattoo shop and they give you a fake tattoo first. The money going towards my hair was a birthday gift from my mom, and I wouldn't have wanted to waste it on a color that washes out after "28 shampoos," which I first learned during this phone call 3 weeks after the fact. It feels incredibly deceptive and downright fraudulent for a hair stylist to not thoroughly consult with their client first and inform them about this very bizarre salon policy that I have never encountered in the 15 years I have been going to salons for permanent color treatments. It's so discouraging how such a wonderful experience was unnecessarily ruined by Anniston being unable to own up to an honest miscommunication and for both her and Lauren being completely unwilling to be reasonable and make the situation right. The whole situation left me feeling really awkward and thinking, 'where is the common decency and humility for your clients?' I am firmly asking that my Mom's card be fully refunded in a timely manner or I will be filing a formal complaint with the Better Business Bureau. Photos and timestamps attached of my hair at the appointment (9/9/26), the day after (9/10/26), 9 days later (9/18/26), and 19 days later (9/28/26).

I absolutely loved Painted! I saw Grace and she never failed to make my hair look perfect…read more I slowly started to go blonde my Junior year at Elon, as I was always nervous to do it back home, and she made it look great and helped me slowly transition to the look I wanted. The price is amazing compared to MA. I can't recommend Grace enough. She is so friendly and would remember all my stories whenever I saw her. Now that I've graduated I'm having a hard time finding a place I love more than Painted!

I was visiting from Australia and went to Painted+ for my poor, neglected hair. Julianna did not…read moredisappoint, much unlike Denny's (come on, America). Having followed this salon on social media for nearly a year before coming here, my expectations were well and truly elevated - and Julianna went above and beyond. I came out with a beautiful, low maintenance and natural colour that I can take with me on my travels without worrying about regrowth or damage. I absolutely plan on using Julianna's services again and am wanting to go back to get other beauty services (hello eyebrows). All of the ladies at this salon were incredibly kind and accommodating and it was a pleasure to have met them all. 10/10 service, attitude, results, vibe

From the owner: Local hair stylist in Burlington, NC…read more Blondes/Brunettes/Vivids/Color Corrections/ Extension Certified Always accepting new clients!

I had the pleasure of visiting the oasis salon Sat. It was amazing... Lead stylist Bre made my head…read morefill absolutely wonderful.... I recommend anyone to meet her at the shampoo bowl OMG...is all I can say...Can't wait for my next appt.

They are really good. My daughter and I have gone here for 2 years. Every stylist I have gotten was…read moreprofessional, friendly, and good at making me feel beautiful.

Took my daughter here today and was impressed from beginning. Plenty of parking and was welcomed…read moreeven though we were a few minutes late due to the weather. They were very understanding! Great decor and comfortable waiting area. I snoozed. She said the following "it felt nice during the wash, it was soothing. The stylist put some treatment on my hair which made it feel soft. We even had a whole entire conversation with each other. Plus she was very kind to me and my dad. I totally recommend the place to whomever wants to get their hair braided or wants it flat ironed."

From the owner: Terri Yarboro @ Michaldawn Hair Studio. read more

The BEST place for a hair trim, hair style, color, eyebrow wax - WHATEVER! Christiana Turner is…read moreAMAZING with people. She has a unique ability to innately understand exactly what people want and make it better than they imagined! I highly recommend it.

From the owner: Robert Anthony Salon is the only salon in Burlington that carries the full line of MoroccanOil Hair…read moreproducts. Our stylists are knowledgeable about the products and can assist you in finding the right products for your hair needs.

I been going to Brenda since I moved down here from NY in 2011, she is the best. Here knowledge and…read moreability it awesome, I have never been disappointed. if your looking for a great hair dresser or need a change ,you must check her out.

Michael has been doing my hair since 1990! He has always given me the best version of myself in…read moreany and all of my life's stages!!!!! Here's to the rest of my years with them!!!!