They do not follow through after giving you a quote, they go back on what they offer and you have…read moreto find out if the offer still stands. So much calling back and forth when it should be up to the business to keep in contact with you, etc. Very disappointing and will not ever be calling them back. Called another company.

They were the first to respond to my request. I talked to them about getting an estimate and they…read moretold me about their minimum service charge and would provide me with an estimate upon our visit. I get they have procedures but it seemed like I could be liable for more money than I wanted to spend for a simple repair. I went with someone else. Maybe next time.

do ya self a favor & call this cat if ya need anything. He is fair, honest & knows his shit. I will…read morenever call anybody else to fix my stuff !

In his listing he said 5 hours to respond. I might be exaggerating but to me it seemed like 10…read moreminutes. He gave me the quote and it was fair. He is very knowledgeable and thorough. I only needed a gsf plug. The purpose is tripping so to constantly trip is not good. I will definitely use him again but I hope it doesn't have to be soon (LOL)

Service was excellent! Justin Mata serviced our request in a timely manner and was very…read moreprofessional throughout the whole process. The quality of work is top tier. Easy 5 stars for Brush Country Plumbing. I will be using them again for future needs and will refer this company to any others in need in the surrounding area.

Joel and Justin are absolutely great. Had quoted a fair price and did exceptional work, plus they…read morewere quick. Would highly recommend

The owner is reliable and professional and does excellent work. He has done multiple projects for…read moreus on the Yatch and around the house.

From the owner: We are a construction company dedicated to bringing your visions to life with precision and…read moreexcellence.

Came out quickly. Reasonable charge. Fixed problem. Did not attempt to make the job bigger.read more

Paterno came out and assessed situation. It really was more of a pool issue, but he was able to…read morecome up with a solution and fix the problem. He stayed all day and only charged me for actual labor. I would highly recommend.

please read Email I sent to Management Hello,…read more (Name) I'm reviewing the $1,450 labor charge for the recent water heater installation and need clarification before moving forward. I purchased the water heater myself, picked it up, and had it on-site prior to installation. Tank was drained and all lines disconnected and ready for easy swap. I also supplied all new water lines and the gas line, which your team used during the installation. The existing sediment trap on the gas line was reused. The existing drip pan was in place prior to installation, but it was broken during the process and replaced by your team. No expansion tank was previously installed, and none was added during this installation. The water shutoff valve was also not replaced. The TP vent line was cut new and replaced during the installation by your team. When I asked about replacing the water shutoff valve as it was obviously failing, I was told it would be considered an additional job with an extra charge. My understanding is that evaluating and replacing an aging or original water shutoff valve is typically included as part of a proper water heater installation, especially at this price point. I would like clarification on why this was treated as a separate, extra‑cost task rather than part of the standard installation process. I asked about the gas line as well which seemed old and an easy swap. If I would have changed these two valves price changed to $1,700 Additionally, I understand that your company uses flat‑rate pricing. However, flat‑rate pricing does not excuse refusing transparency. (If this was truly a flat-rate when I called they should have given me a ball park estimate. Before install began I asked if I would be able to get an itemized receipt because I need a clear break down of why it is so expensive. I was told I would receive a clear break down of all charges. (The invoice sent was not itemized. Now they refuse to break down charges) Reputable flat‑rate companies will still: * Explain what the flat rate includes * Break down labor vs. materials if asked * Justify the price with a clear scope of work Refusing to itemize is generally a tactic companies use when the price cannot be justified, and I want to ensure that is not the case here. Since the system was fully prepped, drained, and disconnected before your arrival, and since the only materials provided by your team were the replacement drip pan and the TP vent line, I am requesting an itemized breakdown of how the $1,450 labor charge (reduced to $1,305 after the discount) was calculated. Please include: * Labor hours and hourly rate * Any materials you provided (including the replacement drip pan and TP vent line) * Any code-required work performed * Explanation for treating the water shutoff valve replacement as an additional job with an extra charge Once I receive the full breakdown, I can review and determine next steps. Thank you, (Name)

Prompt professional proposal and service. From proposal to…read morecompletion the experience was stellar. Our Condominium Association will not hesitate to use AIM PLUMBING again.

VERY HAPPY with Jimmy Fitzgerald. I was referred to him by another excellent plumber (because…read morePerfecto Drain also does hydrostatic testing). The job turned out to be a fairly big project. Jimmy was always accessible, kept me updated on developments, and it became apparent that he knows what he's doing. His price was fair too. Excellent, work, excellent service!

Jimmy was responsive, thorough and professional while addressing our sewer line issues and I have…read morerecommended his services to my neighbors. I would no doubt hire him again if another issue arises.

Scammer. Takes advantage of older clients. Expects full payment for half ass job. Over charges and…read morelies.

Lloyd was paid to fix a leak in my house. The leak was fixed but now that it is time to come back…read moreand finish the work he is not answering his phone or responding in any way. Do not use Lloyd's Plumbing if you want the job done completely and correctly.

Incompetent messed up our plumbing and never returned. Call back again highly suggested to stay…read moreaway from this business.. Michael I have called you multiple times. If you had intent to fix it you would , not just ignore my calls. Greetings from Gregory.

We needed a complete reroute of our slab foundation home to replace old cast iron pipes. Ashcraft…read moredid the job on time and on budget. He was very professional and informative. He is our plumber of choice for any future projects.