They were the first to respond to my request. I talked to them about getting an estimate and they…read moretold me about their minimum service charge and would provide me with an estimate upon our visit. I get they have procedures but it seemed like I could be liable for more money than I wanted to spend for a simple repair. I went with someone else. Maybe next time.

Too expensive. A senior like me cannot afford to hire company like Roto rooter…read more They charge too much. That rate I was given was designed for a business company and not for homes, specifically fir seniors.

Was charged 150$ for service call with no work performed. Requested discount was refused. As a…read moresenior citizen very disappointed. Never call again. Lesson learned. Poor customer service.

overcharged for a very simple problem that they had diagnosed before even coming out! 2 hrs of…read morelabor -setting a toilet $429.51.

Took two visits to find and fix a water leak. plumber and helper courteo and fast. Each visit was…read moreover $800, for about an hour of work and maybe $50 in parts. TOTAL RIPOFF.

Worst company inexperienced and charge way to much I don't recommend rude and terrible service and…read morethey won't call you back

Got a $25,000 (of which $17,000 labor) estimate for re-piping a 1,244 square feet home with two…read morebaths. They charge $1,125 ($225/hr) for an isolation test. Way too expensive. Google AI says "the typical range for a whole-house re-pipe falls between $4,000 and $15,000 [...]If you opt for PEX pipes, which are generally more affordable, the cost can range from $4,200 to $6,000 on average."

I would highly recommend them based on my two experiences with their plumber JD. JD came to our…read morehome 2 1/2 years ago to run some gas lines and install a tankless water heater, so when I needed a water line capped in my wall I called Graf and asked that JD was assigned to my job. He is thorough, efficient, and cleans up when he is done. I was a little concerned where the cost would end up on a time and materials job, but it was a fair price for the work done. The only issue I had was the that their answering service did not relay my message, so I had to call back the next day to set the appointment. I cannot vouch for their other plumbers, but JD is great and I will use him for any job that I can't handle.

I would not recommend using J & H Plumbing. I am a business owner as well and I have never left a…read morepoor review for another company as I know it affects their business. Heather in the office was completely disrespectful and would not come out and fix a problem promptly that we paid for just weeks prior and should have been under warranty. They did not do the job properly the first time or we would not have had a continuing issue. We own an apartment complex and the tenants had just moved into the unit that they supposedly fixed and the plumbing was not working so I called to ask J & H to get out as soon as possible Heather in the office (the plumber's wife) told me it was not their responsibility and they were too busy to get out promptly. I explained to her that if I had to call another plumber that the bill should not be my responsibility as I just paid them to have this problem resolved. She did not agree and was flat out rude and told me that it is not their responsibility. We have 52 units that they will never get our business nor do I feel they should get yours. Very unprofessional & does not stand by their work.

No great!!! Customer service was horrible that heather lady was rude as can be. Never ever go to…read morethis place for anything. can't get nothing done. Never got a call back had to hire someone else and invade u forgot my number 6826229155 not that hard.

Had these guy out today for small leak on water pex(red plastic) line…read more T-junction. They wanted over $400 to replace a $20 T-connector??? I gave them $50 for the diagnostic fee and sent them on there way. It's amazing to me that companies like this try to charge people outrageous prices for something so simple. I can purchase the tools and parts for less than $70 and watch a Youtube video and do it myself! I was willing to pay $150 just so I didn't have to do it, but not "$400"! Even after the $50 diagnoptic fee, I can still purchase parts and tools and do the job myself and sill be under my $150 thinking!!! Got one more company coming out with free diagnostic look tomorrow we'll see if they're a reputable company.

The plumber was very nice and he had to get quite a bit of grout off the porcelain and floor…read morewithout damage to either one. Seems to have solved the problem of intermittent leaking underneath, and the job's guaranteed for a year. A little pricey, and it's based on a fee for service, rather than an hourly rate. May be 20% higher than the average going rate, but they do nice work, and they give a 10% veteran's discount.

This was our second time using Expert Plumbing. We installed a 24KW Generac Generator and they…read morehandled the plumbing work involved. This family run business is a pleasure to work. They are prompt, professional, knowledgeable, reasonably priced and very friendly. They kept us informed and updated every step of the way. Can't say enough about supporting local family businesses and getting the job done right and at a fair price. High recommend Expert Plumbing.

My husband and I have nothing but praises for Grace and Stacy and Expert Plumbing. From the…read morefriendly service call to completing the job, we experienced nothing but friendly, knowledgeable, and extremely kind service. Anyone who gives this company less than 5 stars...well, we have no clue as to why not. I just want to thank Stacy and Expert Plumbing for the tremendous help and kindness extended to us. I have nothing but wonderfully things to say, so I am just repeating myself. LOL

Incompetent messed up our plumbing and never returned. Call back again highly suggested to stay…read moreaway from this business.. Michael I have called you multiple times. If you had intent to fix it you would , not just ignore my calls. Greetings from Gregory.

Michael was kind, direct, professional and thorough. It is nice to find a plumber who is…read moreexperienced and priced fairly. We will recommend him to our friends, family and neighbors.