Great communication. Showed up on time when they said they would. Did a great job and showed…read moreexcellent attention to detail. The price was competitive and reasonable.

From the owner: We're a local, veteran-owned company and have several decades of combined experience…read more We will treat your home or business as our own! We will repair or replace your current roof with shingles, metal, tile, or a commercial roofing system. We serve a FAITHFUL God, so our name is "Fidelis", a Latin word that means: Faithful, loyal true, trustworthy, or dependable. We are licensed & insured and have done multiple projects throughout the NW Florida and South Alabama. Please contact us for a FREE inspection & estimate. We also offer referral bonuses. Thank you.

I'm looking for a new roof and when you are calling around, you want people to answer vs playing…read morecall tag. This company picked right up and was ready to give me a quote but did advise they only do metal roofs. I'm looking for a quick shingle job so I passed on a quote. But definitely would have moved forward if I was in the market for metal.

Professional + detail-oriented + priced fairly = A happy customer. Trey and his team are top…read morenotch. If you are considering a metal roof please do yourself a favor and reach out to them. Trey (company owner) came out to our house and thoroughly walked me through all the options prior to committing to their bid. It became clear that their company's ethos was grounded in honest work with a commitment to providing a solid roofing product. The Elmer Cook team diligently completed our 1800 sq ft Okaloosa Island home in less than a week (metal roof over shingle), while minimizing disturbance to our yard. They worked from 7 to 7 everyday, and it's pretty clear that their guys actually enjoy the work. The final product is impeccable. When the county inspector arrived a week after completion, he made the following remarks: "Well... it's not hard to tell that this is an Elmer Cook Roof, every screw is centered just right." Furthermore, he mentioned that Elmer Cook did his roof too.... "What can i say... they do the best work in town." I concur.

Servopro of Fort Walton beach was very responsive and helpful when my hot water heater pipe busted…read morein my condo. My property manager gave me the contact information for Cameron and he was incredibly helpful and answered all my questions. I will be sending all my friends and family to Servpro for any future service that may be needed.

I had a leak in a toilet that flooded the bathroom and adjacent bedroom with about 1/8" of water…read more After I sucked up all the water with my wet/dry vacuum (about three gallons). I called the local Servpro to come out and help dry out the rooms and mitigate any potential mold threat. Two technicians came out and spent about three hours inspecting/disinfecting/ and setting up equipment. I was told that there was not any water absorbed into the walls. The only issue was the plank flooring (floating floor) and the vanity in the bathroom. They said that someone will come by the next day to check on the progress. The next day one technician came by and after spending 20 minutes in the room he called me in to show me on his "resistance meter" that there was water in all the walls. when I told him that is not what I was told yesterday, he then pulled out his phone and started communicating with me using a translation app. Apparantly, he did not speak English very well since he held the phone up to my wife so she could speak into it so he could read the translation. After he left, I called the local Servpro office to complain that they had sent someone that did not speak English. When I ask the manager (Kristen Reed) if she understood Spanish she replied; "a little". I told he that I wanted all of their equipment out f my house the next day and only send someone that understands English. I then went into the room and bathroom in question and removed the 1/4 round molding along the floor where the leak had occured. There was not any evidence of water. I also stuck toilet paper into the space between the sheer rock and the floor where I had removed the molding. I checked the tissue 30 minutes later and it was bone dry. The next day a technician came to remove the equipment. He showed me with his water detection device (not a "resistance Meter") that thee was not ANY water in any of the walls. He asked me what had happened the day before and his reply was this: "That technician does not speak English and company policy dictates that there has to be be someone on the crew that speaks English. I will not charge you for the two days, only one day and I will pass along your concerns to my manager". I received an invoice on the 15th that was dated on the 9th (the initial service was on the 4th and equipment removed on the 6th). I was being charged for two das not one like the last technician had told me. When I called the office and spoke to Kristen about the invoice, she told me that it was a two day charge and that the non English speaking technician has no bearing on the billing. I told her that is not what I had been told, I will pay the bill , but will contact her corporrate office and file a complaint. she said she would talk to the manager about this. A few hours later this is the text I recieved from Kristen (asst manager ServPro in Ft Walton Beach, FL). "At this point, we will be turning the remaining balance over for collection and will not be contacting you directly regarding payment moving forward. Please feel free to relay any concerns you have regarding the use of the translation app or your experienc to the collection agency. Servpro Management" This was a very unprofessional response and to turn over a bill to a collection agency the day you sent the invoice is a zero in customer service. I have called the corporate office four times this past week and left a voice mail for someone in customer service to talk to me about this. I have not heard one thing from Servpro corporate. Evidently the franchises lack of customer service is fostered by Servpro corporate. I would NEVER call these people again and would encourage everyone else to do the same!!

Poor communication. After working with one of their mold remediation specialists and waiting 8 days…read morefor service, the owner Mark called to give me multiple reasons why he couldn't show up on the day scheduled. I do not recommend this business.

After getting up at 6:00 am to drive 3 hours to my estimate appointment with Veritas at 9:30 am…read more the person answering the phone had no idea that I had an appointment, where it was or who I was at 10:00 am when I called. He hung up after taking my information and called a few minutes later and said Kayden was on his way. An hour later nobody had come. I realized this company was too poorly managed and irresponsible to be trusted and cancelled the appointment And I had spoken to the owner herself who set up the appointment!!

I had extensive water and fire damage In a townhouse. I called KG and they had a restoration crew…read moreout to my property in less then an hour. The work they completed was very professional and timely. They will work directly with your insurance company or you can pay out of pocket with flexible payments. I highly recommend KG for all your restoration needs.

Great work/real pros. Fixed my floors quickly and professionally. Would highly recommend!read more

I cannot thank Daniel Griffiths of Latitude 30A enough. My townhouse were flooded with water, and I…read morecalled Daniel from the internet search on a Sunday afternoon completely panicking. Daniel assured me that he would be there in 15 minutes. He brought all the equipment to dry out my place. He also looked around to check if it's affecting my neighbor house and it was. He brought in additional equipment and pulled out everything in the bedroom to dry the place. He repeated checked on the progress and informed me when the house would be ready for guests. I had to claim insurance and Daniel assisted in knowing how to talk to insurance and adjuster. He reviewed my insurance claims. If you need to look for a professional service with property damage restoration, this is the place to be. Daniel has handled all my troubles while I'm almost 700 miles away from my property. Daniel is also very resourceful when it comes to provide me referrals to other services (i.e. plumbing). I can rest assured now that I have Daniel's phone number handy.

Daniel far exceeded our expectations! He was not only quick and professional, but he also advised…read moreus when we made an insurance claim and got us in touch with other companies when there was something to fix that wasn't in his scope of work. The water damage was in our rental unit and Daniel took care of everything from start to finish without us ever having to drive down the monitor the progress. It was a relief to find someone so trustworthy and knowledgeable. We will recommend him to anyone!!

Brian is the absolute best. Couldn't recommend him more. Had an issue that I needed resolved pretty…read moreshort notice and he came out same day to take a look and did a great job on the paint and repair. Super nice guy as well!

Brian and his crew truly transformed our house from a nice house to an absolutely amazing home!…read moreThis house was built in 2015 and the previous owners smoked inside. We were very concerned about the smoke smell and the ability to get it out. Brian came in and said that it was no problem. We also had him paint the cabinets and backsplash which I wouldn't typically do but we are so glad they did! His guys are efficient, kind, do an amazing job, and clean up after the job is done. I would highly recommend this team for any paint job big or small. They painted our entire house and couldn't be more pleased!

They did such a great job with our carpets! They feel like brand new again! Staff is kind and easy…read moreto communicate with! Great price!

We have used Fusion for our tile cleaning and sealing twice and have been pleased with the results…read moreboth times. They are professional, courteous, and punctual with appointments and scheduling was easy. Would definitely use them again!

This is the second time I have used Honey Do. I really like that if the main purpose of the trip…read moredoes not take a full hour, they will handle other "honey do" jobs for you to complete the time. Rob came this time. After fixing my kitchen ceiling light, he inspected my attic (I wanted to be sure no varmints were up there, etc.) and handled a couple of other projects. Rob is knowledgeable, professional, and a pleasure to work with, as was Andrew, the first young man who repaired and fixed several things needing repair around the house. Honey Do has been wonderful for me! Brenda Bearden

Had new countertops installed after 30 years in the same house, so had these guys come out to…read moreinstall new under sink filters , new faucet and new disposal that we supplied. We also asked them to replumb the under sink drain. $580...ok no problem, small price to pay to have it done professionally, right? wrong. leaks in the drain, which was some corrugated crap kit their "installer" picked up somewhere, leaks in the supply lines. was getting no hot water at the sink. Called to address the issue. they sent out the same guy and he said we must have a bad water heater. Some coincidence that the water heater died at the same time. We said, ok, need a new water heater. Bought one at HD and had a reputable plumbing company install it. Also had them replumb the drain under the kitchen sink the right way to do away with the leaking issue. Still no hot water at the sink the next day. called the plumbing company back out and they took another look at the faucet installation by Honey Do. The Honey Do installer had reversed the supply lines. Hot to the cold side and cold to the hot side. Lesson learned. Tried to contact them to request a partial refund. No email, no call, no text I'm a disabled Veteran with severe physical limitations on a fixed income and really couldn't afford the $1500 that we had to come up with to fix the problems caused by incompetent installers from Honey Do. Use them at your own risk.