Good day YELP family, I promised Miss Debbie that I would write her a good review, so here it is…read more Upon entering Mattress Land I was greeted by Miss Debbie and I was informed that she would be with me shortly as she was with a customer. The store has a good selection of different brands, styles and tiers to choose from. From very affordable to top of the line. Miss Debbie remembered that we had spoken on the phone earlier and reconfirmed that I was seeking a soft to medium queen bed for my Mom who is a side and back sleeper. Miss Debbie walked me over to a bed that just so happened to be on sale. She also recommended a mattress cover to protect it. I thought I would have to look at several stores, but that was not the case. Miss Debbie is Very Professional, attentive to the needs of the customer, offering several mattresses, protectors, delivery dates and times. Very personable, a real people person, and that makes her a beautiful person. Superior service and with a smile, that which I did not receive at one of the other stores. May GOD continue to richly bless and protect Miss Debbie and her family.

Debbie assisted me in the purchase of a Sealy Posturepedic mattress High Point about 2 years ago,…read moreand I couldn't be happier with my decision! From the very first night, I noticed a significant improvement in my sleep quality. The perfect balance of softness and support keeps my spine aligned while providing just the right amount of plush comfort. The cooling technology is a game-changer--I no longer wake up feeling overheated. Plus, motion isolation is excellent, so I'm not disturbed when my partner moves during the night. Recently, the side support springs began sagging and since there was a 10 year warranty I contacted Debbie and she was more than eager to help me with a replacement. I honestly thought I was going to be given the run around but that was not the case. My mattress replacement was delivered in a week. Thanks Debbie!

My husband and I just moved to the area and had to trash our other couch before we moved…read more We were in desperate need of a couch and we went and looked one day at this place. Super friendly and even gave us names of other places we could try. We ended up purchasing a couch from Hanford Bargain Center and they delivered it for us. Great place and we're so thankful they could help us out!! Wonderful customer service and they have so much in their store we'll probably be back next weekend to look some more. Highly recommend!

Hanford Bargain Center has a lot of furniture and antiques. The building is very large and the…read morestaff is attentive and friendly. I highly recommend stopping by.

I purchased a mattress from this store and all I can say is the whole experience was awesome! I…read morewouldn't go anywhere else to purchase another Mattress or other items. Vincent was very knowledgeable about the mattresses and was eager to answer all my questions. Garrett's professionalism and generosity was beyond what he had to do. Thank you "under the covers "!

Watch what you get from these guys. make sure you check online first, they charge double maybe…read morealmost triple if you buy from their store. Now I see why their store is always empty. Tried to upgrade to a king size bed the next day after paying $2,500 for a queen mattress and adjustable base which is only 600 online For the adjustable base. Mattress is good but also cheaper online. my fault should've known. I'm sure they'll be out of business soon, no one buys from them I should've known Just by the guys vibe in front doesn't even know really his job just there to chill and make easy money. Lessoned well learned.

The last two mattresses I have purchased from here. I have always enjoyed the service and products…read more Delivery is simple and well done.

I'm only giving my review a 2-star because Freddy saved the day. No customers in store when I…read morearrived. I was greeted by Jojo and let her know I was there for two reasons: to see if my mattress I previously purchased had a warranty and if not, I needed to purchase a new mattress. Without even looking, she stated that they "switched systems" and was unable to look. I let her know that what she said was a lie because I was here this past October for an unrelated reason and at that time, my previous purchase was viewable. She called for Freddy and ask him if they could still see past purchases because I had called her a liar (right in front of me). I corrected her real fast and Freddy took over. The store wreaked of Jojo's perfume and I started to get a headache. I stand corrected because Freddy was only able to pull up my 2018 purchase and not the 2017 purchase I was inquiring about. He instructed me what to do at home to see if I had a warranty and how that processed worked. There are many Mattress Firm locations and I will not return to this one; however, if you do come here ask for Freddy as he has excellent customer service! Thank you Freddy.

Very nice store manager. He helped me get a new mattress and was one of the best mattress salesmen…read moreI've ever dealt with! He was so kind and caring. He made my mom and I feel very very welcomed there. The process was quite simple and he was with me every step of the way. I was able to finance a new mattress with his help and I got my mattress in 2 days!!

Went in not knowing what to expect. We were greeted by friendly staff and received plenty of help…read morein finding the right mattress. The staff even made sure we tried the different types of mattresses so that we knew for sure what we wanted. Totally recommend this location to anyone. Now we are getting really good sleep and we didn't have to break the bank.

If I could give this location a zero I would. I came in and elected to purchase a bed based on…read morethem being able to deliver it within two days. Fast forward, day two, after sleeping on the floor and not hearing from the delivery team, I called the store and was told that it is set for a delivery date when I'll be out of town/working. Thus a breach of a verbal contract. To put the icing on the cake, when speaking with the sales rep on the phone, not the one I worked with, he stated since he wasn't the one that did the sale, he can't confirm what was said and if that was even said. For those reading this, what the sales person just said, is that he doesn't trust what I'm telling him to be true, as the customer, and essentially throwing out there that I could be lying. The gal, absolute gal. I purchased the bed because of the delivery date and time, and then to turn around and have the store not be able to help at all, do nothing for the inconvenience and then notion that I could be lying is beyond anything. Do not come here, do not do business here, they will break their word (verbal contract).

You can't expect to sell anything when the store isn't open during business hours and your…read morecustomers are having to wait in the parking lot. Took my business elsewhere.

Needed a box spring and called around. This place had one on clearance which was the least exit the…read morethree places I called. Went in and was greeted right away. First impression- the place was clean and the staff is nice and helpful. I let the sales associate know I was the one that called about was the box spring. I was assisted right away. The sales associates carried the item to my car. Unfortunately the box spring did not in my vehicle. I called a friend with a truck and came back. They promptly brought out the item again and loaded it in the back of the truck. Given the positive experience, atmosphere, and customer service I will definitely come back here when I need to purchase my next mattress.

From the moment we walked in, Wes listened to what we wanted, was not pushy, and very patient with…read moreus. Nicole was very outgoing and super friendly. She praised her delivery drivers, as hard working gentlemen. And that is exactly who showed up. Miguel and Ralph, showed up on time, very friendly and out going. They did their job quickly, thoroughly, and explained all of the features. Clean all the trash and hauled it away. I will forever recommend Mattress Land. The whole team works together to get what you want, and when you want it.

I bought new furniture for my place in Mammoth. I did all my transactions with Terry. She was…read morereally helpful and knowledgeable. It did take a few weeks to have my stuff delivered since they didn't have all of it in storage but that was disclosed and an approximate date was given. I am very happy with my new furniture and mattresses. Also, the delivery workers were very nice and I would definitely buy from Fendon again.

Fendon's is a great place to furnish your Eastern Sierra home!…read more Fendon's was a life saver in furnishing our "new" Mammoth home especially with a new bed! Sonia took great care of us, and it was during holidays so they were short staffed. She has continued to give us timely updates and the delivery was prompt and on schedule. The next outstanding shout out goes to Reuben and Jose who delivered the furniture and took away old furniture. They worked hard and they were thankful this was a ground floor delivery (LOL). Thanks to all and I highly recommend reaching out to Ferndon's for a great selection, pricing and customer service.

Really amazing warm service. They took lots of 1 on 1 time to both get to know me and my sleep…read morehabits. I had mentioned I was waiting for some furniture to come and they kindly offered to hold my bed in their warehouse as I waited for it to arrive. The selection was incredible and the prices were very competitive. If your in the market for a mattress that will give you the sleep we all need check it out!

Within 10 minutes of leaving my review, Terri the branch manager contacted me by phone. She was…read moreextremely concerned about the negative experience my family had. She stated she was upset about my experience and wanted to rectify my concerns so she contacted the higher-ups namely Ryan and another gentleman, plus their head of transactions: Megan to get this whole situation addressed to my satisfaction. Terri also mentioned the company cares about their customers. I believe with every moment I got to speak with her that she is very genuine. From a buyer/customers perspective, I believe she is an immense pillar that holds this business up and an asset to absolutely keep at the forefront. I state this because in wanting to build my trust again and show herself apologetic, she made arrangements for the defective mattress to be picked up (Wednesday, Sep 22nd) 6 days sooner than the original date of pick up. She also stated a full refund would be issued promptly which I am very pleased to hear. As for the pick-up, unfortunately I did not get an automated message, text or even a call the day prior (Tuesday) to confirm the window in which they would arrive so I called today (Wednesday-pick up day) to confirm. I spoke with Brandy - she assured the drivers could arrive about 12:30pm to pick up. Better than that they arrived 15 minutes earlier and loaded the mattress quickly. Steven was the driver and his demeanor was kind and compassionate. I really appreciated that. Overall, the way this has been handled (to rectify) does leave a small opening for me to possibly recommend them. Although I believe my original post leaves room for this company to use as a learning lesson and an eye-opening experience to train or re-train both those in charge of creating and inspecting so customers are happy. Also to notify the delivery teams to make sure customers are asked prior to removing packaging or even given ample time to inspect their item(s) before being rushed to sign. NOTE TO BUYERS: INSPECT your items prior to getting rushed to sign on the dotted line from the delivery drivers. Once you sign, regardless of whatever excuses or reasons they give, you are now responsible for any issues that may arise or show up after they've gotten your signature on their iPad. I now await to get refunded the total amount paid. Fingers crossed that happens as quickly as stated.

I was walking up to the mattress store when my Army recruiter called me with some important…read moreinformation. I walked inside & the salesman told me to get off the phone that way he could explain the mattresses. No one should tell a customer when he or she can be on the phone I began walking around & said hey can you just point me to the mattresses with the springs (at this point I was nearing the end of the conversation with my recruiter) about 3 minutes after walking in when he repeated in a load voice No get off your phone & then we can talk! Idk if it's because I'm Hispanic & he assumed I couldn't buy or because I was in gym cloths that made him feel it was okay to talk to me this way. I then proceeded to tell him that was no way to talk to customers which then he replied go bad word yourself.. For the record I own 2 taco trucks & am a manager at one of the biggest Toyota dealerships in the Bay Area I know how to treat customers & I was definitely looking to & able to buy Will tell EVERYONE I know & possibly can to never visit this place

I bought a temper pedic mattress and adjustable massaging frame paid 5k and a week later the…read moremassagers went out and I called and told them. Then the mattress stopped adjusting been getting the run around and now they are out of business I'll see the owner on court