I've been waiting to leave this review. We bought our mattress in early July. I wanted to give it some time to really see how I feel about it. Give me a minute, it might be long. I have had back & neck problems for most of my life & wake up in pain every morning. The only relief I had was when we stayed at one particular hotel when we go to Disneyland. Because of this, when it came time to find a mattress, I went looking specifically for the one at that hotel. That particular style was hotel-only, so I went looking for the brand. There are other Mattress Land branches that sell the brand I wanted, but their reviews were not great, so I opted to go to this branch first, just because of the awesome reviews. Here was my experience:
I went in by myself (my husband was out of town & put me in charge of picking it out because I'm the one with issues). When I walked in, there were two sales reps working & they both had customers. So, I decided to walk around to get my bearings. All the mattresses had a rating on them & I quickly figured out that the higher the rating, the softer the mattress. I stuck with trying the 4's because I really like to be cozy & I love soft things, so of course I want a 4, right? The sales reps checked on me every few minutes until Debbie was free. I'd already read some great reviews about her specifically, so I felt good about working with her. She heard my story & then put me on the Sleep Fit System (or whatever it's called). That was crazy! I could feel the mattress moving beneath me to fit to my body! Well, when it was done, I was shocked that it rated me between a 2-2.5... wait, what?? Debbie wanted me to try the 2's because I was closer to a 2 than 2.5, but of course I wanted to push it, so I wanted the 2.5's. She humored me, but sweetly encouraged me to try some 2's. We tried many different options & the whole time she was subtly steering me & educating me & learning about me. After a few minutes (it really didn't take long), I thought I had found the right fit. Of course it was a 2... I still felt some insecurities about it & the fact that it wasn't the brand I wanted. It turns out that this particular branch won't sell that brand because of their quality standards. Debbie explained all of that to me too. She was seriously awesome, gave us a wonderful deal (4th of July didn't hurt either!), worked with us on delivery to Kingsburg, & talked me through financing & what would happen if it wasn't a good fit. We've been sleeping on the mattress for 2 months. It's seriously been amazing! My pain has gotten better, my sleep has improved, & every time I lay on my bed I am just so grateful. I would never have picked this mattress out on my own, I really believed that I needed the squishiest mattress possible! I'm incredibly grateful that I went to THIS branch & for Debbie & her patience & knowledge. I highly recommend this branch & any of the sales reps you meet. I believe that Debbie is the manager, so I feel pretty confident that anyone you work with will be awesome. Smartest thing I did was go with my instinct to choose the great reviews over what I thought I wanted. Debbie, thank you for taking such good care of me!
Update:
Well, first it's been nearly 2 years & I'm still super happy with our mattress. Just thought that would be useful information. Second, we just moved my MIL to Cali from NC. She has had 2 back surgeries & has a lot of pain on the regular. Since we brought her out here with no furniture, we knew that her mattress would be a huge priority investment. Of course my first suggestion was to go back to see Debbie. I knew it would be a positive experience. After putting our mom on the Sleep Fit system, we learned about what the best options would be. After several tries, mom settled on the first mattress Debbie had suggested. I didn't know that a movable base was an option, but once again, Debbie took care of us. I feel confident that our mom will be as happy with her purchase as we are with ours.
I'll stress again, if you're in need of a new mattress, go see Debbie or any of the awesome people that she works with. read more