So my husband and I have been talking about getting a new mattress for a while now. Currently have…read morea king size that we purchased about 4years ago and the dents are all over it. It's so uncomfortable and we've been waking up with aches and pains for a few years now. We've also flipped it around so many times I thought it's definitely the time to invest in a new mattress. We've talked about getting a tempur-pedic but never initiated it due to the pricing, but upon contemplation we both agreed it's an investment that we wouldn't go wrong with. I was looking on the Tempur-pedic website to get an idea what we wanted. But I suggested to my husband that we should actually go to a mattress store and try it out to see if we like it. Googled the nearest tempur-pedic mattress store and we were in the area and decided to come here. We arrived on a Saturday just before noon. We were greeted by William D. He opened the door for us. We were the only customers which was nice that we didn't have any competition in looking at possibly the same mattresses as other customers. William asked what we were looking for. We told him that we were interested in a tempur-pedic firm mattress. He was so welcoming, and his vibe was very lively. He showed us three mattresses that met our criteria. He took his time to educate us about each matress and demonstrated the great qualities that Tempur-pedic offered. He also allowed us to freely lay on the bed without feeling rushed. He answered all of our questions and not once did we feel pressured to buy (like we normally would feel coming to furniture stores). After some time of going back and forth we decided on the first one William showed us which was also his favorite; TEMPUR-LuxeAdapt 13" Firm. He also gave us recommendations on breathable mattress protectors. Throughout the buying process William was very helpful and patient. He also gave very clear instructions with caring for our mattress, protector and delivery instructions as well as warranties and the 120 night low price guarantee. He was also very transparent with restocking fees and other delivery fee if we decided to return the mattress. Overall, we had such a great experience with William. He was also very kind to our toddler and made her feel very comfortable. If you're looking for a new mattress, I highly recommend coming here and talking to William. He's very knowledgeable, he's funny and such a great honest person. He made our first tempur-pedic mattress shopping stress-free. We just fell in love with the mattress he showed us cannot wait to get it delivered and finally get some good sleep.

Today me and my husband were looking to purchase a mattress , Richard the sales associate was very…read morefriendly and welcoming.. very knowledgeable helped my husband listening to his concerns about my husband's back issues .. Richard took the time to explain to us the differences and made it easy for us to make a purchase.. He went above and beyond with his customer service.. I will definitely refer my friends and family to the clovis mattress firm.. Thank you Richard..

Last time buying a bed from here. Their return policy is horrible with the restocking fees.read more

Mattress firm is a scam !! We paid 2k for a brand new cal king and they delivered us a king, they…read moredont want to trade the mattress they gave us to the original mattress we paid for and the mattress spring already broke !!!!! Our mattress is slowly sinking from one side and we just opened it late December!!!! Do not buy a mattress from here !!

We recently ordered furniture from Bobs Furniture in Fresno and could not be happier!…read more Jose V and his partner arrived on time and in about an hour set the bed, dining set and sleeper couch. Job well done

Check out the video. I felt like I was living in the future. Super fun browsing furniture for my…read morefriends room. I thought what he put on the list was within his price range. I forgot the persons name who helped us but he showed great selections. Everyone was kind and I loved the free ice cream. Must check out the high tech movie chair with massage chair !

I love At Home. They maybe a big pricy at full price but i love their monthly clean up for new…read moreitems. They have lots of saving deals. Their stuff is also hight quality too. This place is huge! It's the best and largest home decore store in Fresno. The service is a bit bummer though. You can rarely spot anyone in this huge store. Most of the time, they only have 1 cashier only.

This store was recommended by a coworker so I went on a Sunday morning in August. I was met with…read morethe biggest and best Halloween decor I had ever seen! I can only imagine what Christmas was like. The store was huge with decor and furnishings for every room in your home including all the outdoor decor and furniture you can think of. I was there 2 hours just strolling through every single isle and department. It's the old Kmart so you can imagine how large this place is and plenty of parking. Watch for the clearance isle in every section. There are lots of good deals. I highly recommend it. Lots to see and so many ideas to be had. The lines were short and quick. Chit-chatted with the salesperson and really enjoyed my morning.

I had Bill make me a really firm queen mattress in April of 2018. By December, it had lost if…read morefirmness and was sinking. Bill asked me to give him some time and after Christmas, he would fix it. I never heard from him. April 2020 I went by his store and he said that he would get to it. Nothing. In June, I went by again and he said to give him 2 weeks. Again, nothing. I called in September, December, and finally on January 8 of this year. Every time I call, he gives me an excuse of why he can't get to it at the time. I hate my mattress and never get a good night's sleep. I don't know whether I should give up and buy another one elsewhere or if I should keep after Bill. I ordered my whole bedroom set, dining room table and chairs, and living room couches, shelves, and TV stand from him. I just keep getting pushed to the back.

Amazing! I had made the mistake of buying a bed at sears the day they were supposed to deliver they…read morenever showed up! I canceled my bed and went here, best decision ever! Having a custom built bed is amazing! I'm so in love with my bed is so comfortable exactly what I wanted! The service was great Bill is a great honest man. You won't be disappointed!!!!!!!

I'm really glad we chose to shop at Living Spaces--especially because we purchased the protection…read moreplan. It turned out to be 100% worth it. Our girls accidentally got nail polish on one of the chairs, and the warranty app was incredibly easy to use. The whole claims process felt almost too good to be true--it was smooth, fast, and we received consistent updates throughout. That said, the in-store experience has been a bit inconsistent. At times, it feels like some employees avoid eye contact and aren't very eager to help, which can be frustrating when you need assistance. However, I really want to recognize Jacquees for his outstanding customer service. He was confident, reassuring, and genuinely helpful throughout our visit. He went out of his way to assist us and made a big difference in our experience. Unfortunately, when he asked a manager a question, her response came across as sarcastic and dismissive in front of us, which was disappointing--especially since he was clearly doing his best to help. Pickup was another mixed experience. I understand the process, but I did wish there was a bit more flexibility. I only had one accent chair to load, but I had to wait about 10-15 minutes while two employees assisted another customer with a large sectional. It would have been nice if someone could have quickly grabbed my item instead of making me wait. Overall, I'm very happy with the quality of the furniture and especially the protection plan. And again, huge thanks to Jacquees--he truly stood out and made a lasting impression.

We purchased two couches from Living Spaces when we bought our new home and, unfortunately, our…read moreexperience after the sale was very disappointing. The sales associate who helped us was friendly and seemed knowledgeable. He repeatedly explained the 5-year protection plan and specifically told us that the ONLY thing not covered was dog chewing. We were excited about that because we have dogs and chose the higher-performance fabric. During checkout, I noticed only one protection plan listed on our purchase and specifically asked if both couches were covered. He assured me they were and that the plan applied to the entire purchase. Within about a week, the fabric on one of the couches developed several snags ranging from about 1/2 inch to 5 inches long. The damage came from normal use--jeans rubbing on the fabric and our dogs jumping off the couch, causing nail snags. When I tried calling the protection plan phone number, I repeatedly selected the correct options only to be told that no one was available, despite calling during the hours the automated system stated representatives were working. My husband and I eventually went into the store for help. That's when we were told that only one couch was actually covered and that dog scratches were not covered under the protection plan anyway. We explained that the sales associate had very clearly told us otherwise and that we had specifically asked questions about both the coverage and the number of couches protected. The associate helping us at that time told us the original salesperson was no longer with the company due to similar situations. We asked if the protection plan could be added to the second couch since the mistake was caused by misinformation from Living Spaces. We were told management would contact us. After more than a week, multiple follow-up emails, and repeated check-ins, we were ultimately told that coverage could not be added. What is most frustrating is that Living Spaces acknowledged the salesperson was no longer with the company due to similar issues, yet the burden of that mistake was placed entirely on us as the customer. In my opinion, it is the responsibility of a business to properly train its employees and ensure they are providing accurate information. If an employee repeatedly makes mistakes significant enough to warrant termination, customers should not be left paying the price for misinformation they relied on when making a purchase. Between the fabric snagging so quickly, the difficulty reaching anyone about the protection plan, the misinformation during the sales process, and the lack of resolution afterward, we were left extremely disappointed. We love the look of the furniture, but the quality, customer service, and handling of this situation did not meet expectations. Unfortunately, I would not recommend Living Spaces based on our experience.

Terrible issues with delivery and it's impossible to reach anyone in the store to help address them.read more

Last week I went to in person Macy's Furniture Store on Shaw to have a better look at the bed I saw…read moreonline the Macy's website. As soon as o walked in the store very clean and well organized Rick the sales associate assisted me promptly. Sometimes online versus in person can be quite different. Luckily Macy's is having a sale on furniture validation until Sunday. I choose the intrigue bed set due to the hazelwood texture and the light fixture with usb connection. It's a great addition to my home. Overall I highly recommend you stop on by Macy's Furniture Store in person to actually see what furniture you need bed, living room or office. Check out the photos.

Yelp reviews did not disappoint. My memory foam mattress was 6 yrs old and has been killing my back…read morethe past year. The low back pain had been getting worse the past 2 months so I knew it was time to bite the bullet and upgrade to a mattress with springs again. Memory foam mattress are designed to compress so the support just doesn't cut it. I came in on a Friday and Josh helped me figure out which beds would be best for me. After laying on my back and side on at least 10-12 different models, I ended up buying a floor model of the higher end Beauty Rest Black X-Class manufactured 10/2019. Josh was great! I didn't feel pressured by him. I knew what I was looking for and he just showed me options. I knew I wanted a bed with coiled springs. I had done some research and really bed-in-a box just can't provide the support that coiled springs do. Also, many hotels purchase Beauty Rest mattresses and most of the hotels I have stayed in over the past years have been the most comfortable beds. They carry Purple, Aireloom, Beauty Rest (owned by Simmons), Serta and Purple. Josh let me put about half down and then I paid the balance the next day (Saturday). They then arranged to deliver the same day. They hauled off my old mattress and set-up my new one. Josh and the delivery crew were all friendly and professional. I am not sure how cheap of mattresses they sell but it seems like the range is $2-4k. Josh gave me a great deal for my queen mattress.

BUYER BEWARE.... Jordan did not tell me that the mattress I…read morewas purchasing would feel softer in warmer temperatures. The day my bed was delivered was one of the hottest days we have had and this mattress is way too soft. They won't take it back or work with me. Completely frustrated and BIG TIME disappointed. Pat