From an optometry standpoint, Dr. Huelsman knows his stuff. From a business standpoint, these guys…read moreare lying crooks and the staff is extremely rude. They lied to me multiple times while I was trying to get glasses from them, and when confronted, got mad and sold me a different story each time we spoke (none of which made any sense unless you're brain dead), contradicting each other, acting unprofessionally, etc. Also overcharged me and were rude when I requested they correct their error. Go here if you must, but get your glasses elsewhere and keep an eye on your bill.

Dr. Huelsman and his staff are amazing, I kid you not! They are very patient and make you feel so…read morewelcomed. The way he makes sure I understand EVERYTHING is dynamic. Kudos to Bellbrook Vision Center, you guys are a blessing. I will never go anywhere else!

Service was pretty standard. However, I've gotten calls on a weekly basis from them and they just…read morewon't stop. It's bordering on harassment. I've asked repeatedly that they stop, but they call from other numbers even when I block them.

Friendly staff...all are very helpful whether your there for an eye exam or purchasing new glassesread more

I was referred several years ago to Dr. Bierley. He is very friendly and professional and I have…read morerecommended this office to others. Staff is helpful, appointment is usually in a day or two. I never wait more than a couple of days for new glasses. I highly recommend

I only gave a two-star rating because the eye doctor is the cockiest man in the professional world…read morethat I have ever met. He talked about me to his assistant as if I wasn't even in the same room, asking her why I had this extra test done with an attitude of me wasting his time. All he had to do was look at it. Then during my exam, I kid you not, he literally just flipped a few lenses back and forth and preceded to tell ME which ones I saw more clearly when I was struggling. I had eye surgery a few years ago in my right eye and still see things a little distorted, plus cataract surgery in both at an early age so I am protective of my eyes even more so. Then when I went back almost a week later to pick up my glasses and I put them on I couldn't even see out of them. She appreciated my understanding and took them back to the lab and came back out telling me she found out what happened. Unfortunately, I would have to return later to get them. Ok, no problem things happen. Almost a week later I returned to pick them up. No one sat down with me to see how they fit or if everything was alright. I was handed my glasses and sent on my merry way. Needless to say, I had to return to get them adjusted as they kept sliding down my face. Please understand I was very polite and understanding through this whole ordeal. Even with the cockiness of the eye doctor. But I will NOT be going back and have already told others to never go there. I'm sorry, but they don't have the patient's best interest in mind. I am thankful not everyone had the same experience as I did....so unprofessional. What a shame.

I'm 6 hours post surgery, still wearing my sunglasses and recovering. I can't review my new vision…read moreyet as it takes time to fully recover, so I'll update this as soon as I can, but I wanted to review the facility, staff, doctor, and procedure while it was still fresh on my mind. First off - if you're trying to get the "$250 per eye" price they advertise you have to have a very minor prescription. Most don't. It's not false advertising and they put those details in the fine print like every other advertiser. The facility is very nice and well kept. The staff are all very friendly. The day of my consultation they were very thorough in explaining the procedure and answering my questions as well as performing the exam to ensure that I was a good candidate for Lasik. The only thing I wish they'd warned me about before the consultation was that I'd be dilated. On the day of the procedure the three or four nurses in the procedure room were awesome. They talked to me though the entire surgery, which took less than 10 minutes from start to finish and the the "work" on my eyes was less than a minute per eye. The doctor was SUPER personable and you could tell he truly cared about his patients. He's performed Lasik over 108,000 eyeballs!!! I can still see, though my eyes are watery and sensitive, and the surgery was basically painless. There were a few moments things were "uncomfortable", but not bad at all!

Before visiting LasikPlus in Kenwood, I read reviews and nearly cancelled my appointment based on a…read morefew negative submissions. However, I decided to go through with the visit since there was no cost for the evaluation. My experience was nothing like how the negative reviews presented LasikPlus. I found the staff to be very friendly and professional and there was absolutely no hint of pressure to write a review, purchase more services or anything else. Dr. Holden was the most personable and informative eye doctor I've ever visited. I was treated as a valued patient throughout the process, even after it was determined I was not a good candidate for lasik. People who try and harm a reputable business by writing bad reviews are just another category of scammers. Although I'm obviously unqualified to review their services, I can certainly tell you LasikPlus offers excellent customer service.

What a waste of time. We booked the appointment online but there isn't a doctor in the building…read more It's a virtual appointment. I'll be going somewhere else that is more reputable and has an actual doctor in the office. Yes, the eye exam and glasses are cheap but I guess you get what you pay for. Stay away.

The worst experience I have ever had in a retail establishment. My dearest friend came in to the…read moreWilmington Pike location and this is what occured. "They refused to fix a defective lens after admitting the lens was improperly installed: guy tried to rotate the lens in frame. After no success, he took them in the back and I never saw them again. I asked about fixing them and he told me to get out. When I asked about crediting the insurance the manager started angrily toward me yelling to get out of the store. I asked for paperwork showing refund/credit and he told me I was getting nothing. I asked if he was keeping my money - he only yelled more. Terrified, I am in my late 60's and had a stroke, I quickly left and called corporate America's Best and insurance company to get refund/credit" We will not be referring anyone else to America's Best.

Nope never again ! First of all the place is hard to find if your appointment at 7:30 am and the…read moreroad is still dark and I'm only relying on my 1 good eye . Soo I call to find where they at and they guide me where they at . The First Lady was nice enough but she's not familiar with the place so she had me assist to another lady . She's kinda inpatient and started to get rude. She told me I have to be there in 5 min otherwise she's gonna cancel my appointment cause the doctor is sick . Soo I think I did and was in a hurry to get to the 3rd floor just to tell me that they have to reschedule my appointment that I've been waiting for the last 2 weeks . That really makes me mad cause I drove 30 min away into the dark looking for this place just so they can cancel my appointment. Very very disappointed and no compassion at all what so ever !!! Never again coming to this place..

on my last visit to Dr Hasan I was given two release forms to sign as I was unsure which treatment…read moreoption I wanted to pursue. I was told scheduling would call and set an alppointment. I waited 4 days and called and left a message on Friday. No response. I called on Monday and was told she would have to check with Dr Hasan'S team and promised to call back that day. No call back. Extremely frustrating