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    2 years ago

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    Cut Rate Sewer & Drain Services

    Cut Rate Sewer & Drain Services

    (31 reviews)

    Cut-Rate was my first call in search of a plumbing service…read more My initial conversation was with a human answering the phone. She was very nice, she listened to my description of what I was experiencing. I sent her a picture of a potential problem and she processed it with expertise. She never made me feel put off. I don't recall her name. Generally, I would call a few companies but I liked her and scheduled an appointment, without calling others to compare. Dan was the service man that came out. He found the problem to be less than what I had anticipated and saved me half of what I expected to pay, and fixed it promptly. He too was very pleasant to work with.

    I never leave bad reviews for anyone, however these people are the absolute worst to deal with. Had…read morethem hydro jet and scope our pipes and they found a large hole . He gave us an estimate which I was very happy with , but when it came time to schedule the work that's when things went bad. I called to schedule and magically he came up with more things that needed to be done ( tree removal , the whole porch taken out and proceeded to tell me he needed to come out again to redo it because he gave us a half ass estimate thinking we weren't going to use him anyway. I called and got another opinion and estimate. The tree ABSOLUTELY did not need to be removed nor did the porch need to be demolished. We went with Potter excavation and they were amazing , I would recommend them to anyone. Avoid cut rate at all cost. Horrible experience. Cut Rate , do better take some pride in your business.

    Reed Excavating - septicservices - Updated May 2026

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