1. Redwood Landscape

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Cedar Lake, IN

Redwood Landscape

2.6 (5 reviews)
Closed • 8:00 am - 4:00 pm

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1 year ago

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9 months ago

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7 months ago

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6 years ago

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8 years ago

Great customer service and great landscape designs!! Very passionate about their work!

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Lake Irrigation - Lake Irrigation at work

Lake Irrigation

(2 reviews)

What a few months can do to end a positive business relationship and turn into something unexpected…read moreand horribly unprofessional. Once they are done with setting you up, they get paid and now they don't answer their phone messages. Two (2) of my heads, broke and never once called me back. Very poor way to run a business! Avoid this fly by night operation at all costs. NOT RECCOMMENDED.

TERRIBLE SCHEDULING & VERY RUDE. We are LONG-TIME CUSTOMERS. Yesterday, we had an appointment that…read morehad been booked FOR WEEKS with Lake Irrigation to turn on our sprinkler system and test our backflow, but (consistent problem), THEY DID NOT SHOW UP. We wasted a day waiting for them at home. They also did NOT CONTACT US to let us know they wouldn't be coming. I've called them twice and texted twice...NO RESPONSE. My wife (calling from a different phone) had no problem getting through. The lady who handles scheduling (Karen) said in an annoyed tone (NO APOLOGY), "I'm out of town. I don't know if you were on the schedule. I can't even look at this until tonight." Again, no apology. No attempt to re-schedule. My wife asked, "Wait, you don't show up and you can't even reschedule me or tell me when you're actually going to come do the job?" The lady snapped: "I'm not home!" and HUNG UP ON MY WIFE. I spoke to this woman twice in the past month about this appointment: ONCE to book and ONCE to confirm they will also do a backflow test. She confirmed both and I even texted her our CCN# earlier this week. One more thing: WE DOCUMENT EVERYTHING. On June 22, 2023, we had ANOTHER APPOINTMENT to turn on our sprinklers. Lake made us (again) waste an entire day, NOT SHOWING UP, not contacting us and not apologizing. I have no idea why we kept doing business with Lake Irrigation, but we will NOT make that same mistake again and are looking for a good alternative in our area.

Ricci's Landscape Management

Ricci's Landscape Management

(5 reviews)

This review originally had more information, some details of my complaints, photos, etc., that I…read morebelieve are accurate. I subsequently received a letter from a lawyer for this company threatening all kinds of legal hell and damnation if I did not remove the review. I believe that in a lawsuit I would ultimately prevail as I also believe the facts are on my side, but the costs of litigating can be oppressive. So for the time being I have removed the original test of this review and photos, while I decide if it's worth the costs of getting my own lawyer involved. Ask yourself do you want to do business with a company that when they receive complaints and bad reviews, gets their lawyers involved rather than engaging with the customer to resolve the issue or posting their own side of the story for the public to see?

Excellent company with outstanding customer support. We've been using Ricci's for the past 5+ years…read morefor a variety of projects. Landscape design, they install and maintain our irrigation/sprinkler system and do our weed, fertilizer and mosquito control spraying. Their in-office customer support staff is awesome; polite, professional and friendly. All of their technicians (including David who, at this moment, is repairing a sprinkler system pipe leak caused by another company) are well-trained, knowledgeable and efficient. They show-up when they say they will and do a great job when they're here. We're RLM people for life!

Redwood Landscape - irrigation - Updated October 2026

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