The most rude and incompetent staff, all the way up to the regional manager. They take forever to…read morerespond, are awful at communicating with each other and prospective tenants, and just straight up lie about what's going on. We were initially interested in getting an apartment with them, but due to our experience (where we had been strung along for 2 months, lied to on multiple occasions, and vehemently struggled to get a hold of them), we decided against it before even signing the lease. They forced us to pay $720 total for the application and "deposit," and are now saying that there's no way for us to get any of that money back, per "policy." Absolutely appalled by the customer service.

I moved here in 2016 and I honestly enjoy living here. If there are any concerns that I may have…read morethey are always taken care of. Very good neighbors. Everyone keeps to themselves. I have had the pleasure of new residents that have moved into my building and have children. No major concerns, kids will be kids. In all honesty I would recommend my community of Meadowlark to other people. As far as management each and every one of them that I have had the pleasure of meeting have done a great job. No complaints on my end!

I just re-signed my lease agreement & This will be my third year here! Overall great place with…read moregreat staff! And all sorts of amenities! My incentive for resigning my lease was this very nice Carote kitchen set! I adore it! Thanks to all who made this possible!

I have been living at Providence Pointe for almost two years and it has been a great experience…read more The apartment is very nice and roomy. There are also some great amenities such as the pool, fitness center and dog park. The staff is great and responsive especially with maintenance issues. They have also done a great job having activities and really creating a good environment and community. One of my favorite apartments I have lived in.

I've called The Reserve at Glenstone my home for nearly a year and just renewed my lease for…read moreanother 12 months. Our 3-bedroom is spacious and cozy and we have really enjoyed making it our own. The staff always shows concern with any maintenance orders submitted, and is sure to respond quickly. I've been beyond impressed with the creative, fun variety of resident events and contests - from cornhole tournaments, to a gift-wrapping station during the holidays - the staff does a great job thinking outside of the box and showing the residents how much they're appreciated. I highly recommend this family-friendly property!

This place will eat up your deposit and then some. We left our place clean and got charged all of…read moreour deposit plus some. Who charges $1200 to clean a 3 bedroom apt that had 3 rooms with carpet. We never received a check out list and moving out of state, so lots on the mind. They charge 70 a month for a garage and $50 extra if you have a dog. The walls are paper thin so you hear everything. Not worth the money will never recommend this place to anyone.

This Apartment complex is very nice! I work in Perry, and my wife works in Downtown Des Moines…read more It's right next to 141 which is great! We got flooded at our prior apartment complex and the management at Johnston Heights were quick at getting us a place here! They were pretty quick at taking a look at our dish washer that broke too! I'd recommend this place to about anyone looking for a nice spacious apartment! Only downside is that some of the dog owners don't pick up after their dogs.

Skip over this one. No on site management. Does not care about tenants. Snakes creep into 1st…read morefloor apartments tenants not advised of problem till after the fact then management tells them tough luck. Play ground is not maintained or kept up. Grounds are not kept up. They allow some tenants to get intoxicated in their garage, party in the parking lot and disturb others. The police are called out here it seems like every other day.

From the owner: Enjoy the lifestyle you deserve at the price you can afford…read more Oak Crossing Apartments inclueds the heat, sewer, water, and trash paid, you'll never have to anxiously await the arrival of your utility bill! Oak Crossing Apartments is small town living at it's best! Its proximity to I-80, I-35 and I-235 makes navigating around the metro simple. Oak Crossing has one, two, and three-bedroom apartments and our unique layouts feature large bedroom closets with built-in storage, a ceiling fan in each bedroom, a fully furnished kitchen, and a living room with more room for living. With energy efficiency in mind, every light fixture in your new home comes equipped with compact fluorescent lamps (CFLs) which equals savings on your electric usage! Call our rental office today to schedule a tour of your new home - we look forward to seeing you!

I am going into my third year here. The first couple were pretty good. But this year I trudged a 50…read morelb suitcase through knee deep snow, and by the time they hired professionals is turned icy with no salt. Both management and maintenance crews are constantly understaffed and changing because our corporate office is in Indiana and there is absolutely no communication. No one ever answers the phones!!! Now the pool never opened! They knew it had problems last year and it was uncovered in early spring to repair but heard corporate office drug their feet on the money and so all office personnel left their jobs . It was supposed to open memorial weekend and it is now days away from the 4 th of July !!!We all are SICK OF PAYING FOR LUXURY APARTMENTS WITH NO SERVICE AND NO POOL !!! Run away it's slapping lipstick on a pig here yet they have no problem raising rent $45. Every renewal.

we're do I start. I currently live here and it's ridicules how they can't fix the heater issue…read more last year we had the same problem were the heater didn't work and their excuse was they cant get to the roof. to this day my heater is still not working. i spoke to my neighbor and the same thing happened to her. this is not a great place to live Also they can't figure out how to clean up the snow they make up so many excuse. I have also messaged them multiple times to spray for pest and they don't do a good job.DO NOT LIVE HERE!!!

I've lived here for 3 years. Overall I've had a pleasant experience- the apartments are great for…read morethe price, maintenance is pretty timely, and my experience with Kaitlynn in the office was always wonderful. I did have a bit of a nasty transfer process when I changed apartments 1.5 years into a lease, but the office was able to get it sorted out. Overall I think it's a great place to live.

i currently live here, the leasing office ladies could literally care less about anything other…read morethen money. i DO NOT RECOMMEND living here. they suck at communicating and emailing back unless it's about money & they apt buildings are dirty 24/7. also multiple things not mentioned in the leasing agreement. just money hungry white america honestly. most unprofessional women i have met in a long time. save yourself the money and do not live here. the monthly rent isn't even worth it.