When I first moved here 3 years ago management was horrible!! Then they cleaned house and it's been…read moregreat ever since!!! They went above and beyond for me and I can't ever thank them enough!!! Thanks Ladies!!

The most rude and incompetent staff, all the way up to the regional manager. They take forever to…read morerespond, are awful at communicating with each other and prospective tenants, and just straight up lie about what's going on. We were initially interested in getting an apartment with them, but due to our experience (where we had been strung along for 2 months, lied to on multiple occasions, and vehemently struggled to get a hold of them), we decided against it before even signing the lease. They forced us to pay $720 total for the application and "deposit," and are now saying that there's no way for us to get any of that money back, per "policy." Absolutely appalled by the customer service.

I have been living at Providence Pointe for almost two years and it has been a great experience…read more The apartment is very nice and roomy. There are also some great amenities such as the pool, fitness center and dog park. The staff is great and responsive especially with maintenance issues. They have also done a great job having activities and really creating a good environment and community. One of my favorite apartments I have lived in.

Spacious apartments with great amenities compared to others in the area. Maintenance staff is very…read morefriendly and knowledgeable

I've called The Reserve at Glenstone my home for nearly a year and just renewed my lease for…read moreanother 12 months. Our 3-bedroom is spacious and cozy and we have really enjoyed making it our own. The staff always shows concern with any maintenance orders submitted, and is sure to respond quickly. I've been beyond impressed with the creative, fun variety of resident events and contests - from cornhole tournaments, to a gift-wrapping station during the holidays - the staff does a great job thinking outside of the box and showing the residents how much they're appreciated. I highly recommend this family-friendly property!

This place will eat up your deposit and then some. We left our place clean and got charged all of…read moreour deposit plus some. Who charges $1200 to clean a 3 bedroom apt that had 3 rooms with carpet. We never received a check out list and moving out of state, so lots on the mind. They charge 70 a month for a garage and $50 extra if you have a dog. The walls are paper thin so you hear everything. Not worth the money will never recommend this place to anyone.

I was visiting a friend at the Golf View apartments in Pleasant Hill Iowa. I came around 6pm at…read morenight with my two children ages 2 and 6. I had never been to the apartment before. I saw no signage for specific visitor parking and as I was walking in. There were people outside and I was carrying my kids. I did not see the one posted sign saying everyone parking there needed a permit. I came out around 11 pm to leave. My car had been towed. My car with brand new tires and most importantly my car with two car seats. I called the tow company they could care less. I called the cops. They can't do anything for civil matters. I had no place to stay. No place I could drive with no car seats. No options for myself and my kids. This is absolutely criminal. I never received a warning. There is no other options for parking and no visitor to the complex would know of these types of rules. This property management owes me a refund of tow charges. An apology for the inconvenience and they need to dig into their deep money grubbing pockets and pour some concrete for visitor parking.

Read your lease before you sign it! They have so many provisions to charge you fees for any little…read morething. And if something is not in the lease, they will try to charge you for it anyways, claiming things are more than normal wear and tear, and stuff like that. Worst company I have ever rented from.

This Apartment complex is very nice! I work in Perry, and my wife works in Downtown Des Moines…read more It's right next to 141 which is great! We got flooded at our prior apartment complex and the management at Johnston Heights were quick at getting us a place here! They were pretty quick at taking a look at our dish washer that broke too! I'd recommend this place to about anyone looking for a nice spacious apartment! Only downside is that some of the dog owners don't pick up after their dogs.

we're do I start. I currently live here and it's ridicules how they can't fix the heater issue…read more last year we had the same problem were the heater didn't work and their excuse was they cant get to the roof. to this day my heater is still not working. i spoke to my neighbor and the same thing happened to her. this is not a great place to live Also they can't figure out how to clean up the snow they make up so many excuse. I have also messaged them multiple times to spray for pest and they don't do a good job.DO NOT LIVE HERE!!!

I am editing this review thanks to Jones (upper management) who helped me resolve an issue…read more However, I cannot give this place over 3 stars as Tiana, the property manager was tremendously rude to me when I came in to discuss a fee I had received without sufficient notice. Thank you Jones for being calm and collected and handling my situation like a professional.

Initially no response for a few days but after contact from office immediate response within a few…read morehours. Great service, friendly and informative.

Corporate office in Ohio, but several properties throughout the U.S…read more When you "apply" to rent, it takes over three weeks to get "approved". No feedback, no way to get a status update (always "pending"). It is extremely difficult to plan a move when it takes several weeks just to find out if you've been approved!! Scheduling movers, notification to existing landlord, packing, etc. is just a huge mystery because you just DON'T KNOW.

I've lived here for 3 years. Overall I've had a pleasant experience- the apartments are great for…read morethe price, maintenance is pretty timely, and my experience with Kaitlynn in the office was always wonderful. I did have a bit of a nasty transfer process when I changed apartments 1.5 years into a lease, but the office was able to get it sorted out. Overall I think it's a great place to live.

i currently live here, the leasing office ladies could literally care less about anything other…read morethen money. i DO NOT RECOMMEND living here. they suck at communicating and emailing back unless it's about money & they apt buildings are dirty 24/7. also multiple things not mentioned in the leasing agreement. just money hungry white america honestly. most unprofessional women i have met in a long time. save yourself the money and do not live here. the monthly rent isn't even worth it.