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    Redwood Coast Cleaners

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Response time

    6 hours

    Response rate

    100%

    Services - Redwood Coast Cleaners

    Deep cleaning

    Regular home cleaning

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    4 years ago

    Redwood Coast Cleaners did an excellent Cleaning Job on My short term Vacation Rental. Definitely going to utilize them in the Future.

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    Ask the Community - Redwood Coast Cleaners

    Redwood Cleaning Company - This is a shower we deep cleaned.

    Redwood Cleaning Company

    (9 reviews)

    This is a horrible company. It took Ben and his assistant 4 hours to clean 2 bathrooms and the…read morefridge. The house was not dirty. They charged $40 each per hour. Ben took the whole 4 hours to clean the master bathroom. My property manager arrived right after and found he did not clean behind the door or toilet. My wife and I could have done the whole home in 2 hours, but we're exhausted from moving. When asked, Ben said the job would take 3 more hours, at least. Plus, the windows would be another job. After being charged $340 dollars for 2 bathrooms and a fridge, we will now have to pay for whatever the property manager's cleaners have to do. Very unprofessional. Go to a reputable company that does not charge by the hour. In addition, I held back on posting everything, but when they decided to respond with false information, I felt the need to update my post on what you can expect if you are unhappy with their service. However, first, we lived in this house for 1 year. It was cleaned regularly but had not been lived in for almost a month when the cleaners came to do their work. Moreover, the employees knew the timeline that day and decided on their own not to work smarter and get everything done in 4.5 hours. I would like to repeat the owner worked on the master bathroom for 4.5 hours and my property manager still found spots missed behind the toilet and behind the door. Bonus, after being told they had 4.5 hours to do the work, about 1.5 hours into the work we were given our first, it will take at least 7 hours. They are paid hourly- each. Convenient. After posting my original review, I received several phone calls over the next week from Redwood Cleaning Company. I would not answer, but the phone calls persisted. Then the texts starting coming in. For days, we were told that we had miserable lives and we were a scam. We were told we were evil people and karma would come get us. Proceed with caution when working with this company.

    Very Happy with the services. They were very professional, answered in a timely manner & fit me in…read moretheir Schedule. They did everything I asked for an more. Ended up getting my carpets cleaned also. We are very satisfied with the outcome. We will definitely call them again in the Future & already recommended them to Family & Friends. Thank you Redwood Cleaning.

    Arcata Cleaning Company

    Arcata Cleaning Company

    (2 reviews)

    If you are still living at home with your parents and they pay for most of your stuff, and you go…read moreto college, this job might suit you. However, if you're living on your own and trying to pay bills, this is not for you. You get paid ten bucks an hour for a boss who doesn't really appreciate how hard most of her girls work (there are two who do a halfway decent job, sometimes), and for a supervisor who doesn't know how to train people on fine details and would much rather blame you for her bad work than being an adult and accepting the fact that she's not great at supervising and is somewhat good at cleaning (the other supervisor is way better at training people on fine details and not blaming you if her work is terrible...which it really never is). Also, trying to quit this job for another is a pain in the butt. In my case, when I informed my boss I was quitting for another job that paid me more and gave me more hours, she took it out on me. I actually had to work with her that day (yep, sometimes she works with us), and she micromanaged everything I did, and when I went to clean something, she told me she had already cleaned it. However, I noticed that she most certainly had not, and when I tried to tell her, she told me I don't listen. This is coming from someone who if I had done that, would have been pretty upset I would have missed it. In that whole process, she made my coworker we were working with that day, very uncomfortable. So my boss was not very professional in how she was handling my leaving. The only reason this review is getting three stars is because the two girls that I worked for the majority of the last two months or so that I worked there, didn't make it seem terrible to work there, actually knew (and still do) how to do their job and do it well (and did not blame someone else if they did a bad job), and the supervisor actually knows how to supervise and makes sure you know how to do your job right. They are the only reason why I'm not giving this company I worked for a two to possibly one star rating.

    I'd say the cleaning job was "OK" but the customer service was AWFUL. When I mentioned that I…read morewasn't 100% happy with the cleaning job Robyn became argumentative and complained about the state of my house (clean dishes drying on the counter, beds not made). When I mentioned that I thought making beds was part of the job she rudely replied that was housekeeping and they were a cleaning service. She never mentioned this in her quote when she came to look at my house. Later when she dropped off the invoice she asked to see the areas that were not cleaned to my standards and I mentioned that I had already spent an hour wiping down the dining room chairs that were not touched by her team, she said "if you spent an hour cleaning that then you know how hard we worked". Also she said many times that she thought that they did a good job. There was no offer of fixing anything. She needs a lesson in customer service and to know when the client isn't happy you try everything in your power to fix it. Also there was a team of 6 people here for 1 hour and 20 minutes. That just doesn't seem the most productive way of doing things.

    Redwood Coast Cleaners - homecleaning - Updated May 2026

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