I was at a car show in Point Pleasant on the 26th. Of July and ended up with a flat tire on my…read morecorvette, I called Reds and explained my situation. It was 10:00 am and they were scheduled to close at noon, however they said that they would work overtime just to help me and they did by 1000%. The individual that was sent out to help me went way out of his way through a thunderstorm with lightning he stayed with me, took my tire off back to the shop put another tire that I had and replaced it came back to my car and literally threw a severe thunderstorm with lightning and a heavy downpour he put my new tire on. They absolutely went out of their way to help a veteran with a bad situation. I would highly recommend them for anything automotive related issues.

i did happened to see the reviews and it supposedly said a lady in the front was rude and shi but…read morewhen I went today, I talked to a dude first he helped me but couldn't find my size for my tires and when the lady came to the front desk she talked to me and I told her my tire size and I can tell she had some level of authority in there cuz the way she moved and talked to me was nice not once was she rude to me always kept eye contact and had a smile she came with a solution for my tires

My son hit a large pothole that brought his car out of alignment at the beginning of the summer. He…read morewas driving back from college and had 500 or so miles to go to get home and the poor alignment wore out his front tires as he traveled the remainder of his trip home. We opted to have an alignment done, replace the front tires with used tires to match the tread life on the back and replace two TPMS sensors. 3 months and 6000 miles later the front tires were worn out again, which shouldn't have happened. The shop did everything in their power to make it right, performing a second alignment under warrantee, and mounted/balanced the 4 tires we brought in for free. My son forgot that they had installed two TPMS sensors 3 months prior and bought 4 new ones. When my son arrived home he mentioned that he had only needed to purchase the 4 TPMS sensors and that the car rides perfectly. I then pointed out that 2 of the TMPS sensors that he just replaced were only 3 months old. Swann's let us bring the car back, removed/reinstalled the 3 month old TPMS sensors and refunded the cost of them. In this instance they made even our mistake right. Not every service is going to go according to plan, but a great vendor like Swann's is able to turn what could have been a bad experience into one that we won't soon forget. They will be getting all of our future tire related business.

They didn't want to mount a tire they didn't even try they didn't even balance the tires they put…read moreon the car so we went to a different auto parts store and got it on in 5 minutes And shitty customer service

Highly Recommended!!! I've been taking my car here for…read morealmost 2 years and they take really good care of me. They have fantastic customer service and give great advice if you ever have any questions. They are very honest and have really good prices! When it comes to Auto Mechanics, Honest Customer Service is very important and key when it comes cars. Tom's doesn't make you feel like they're just taking your money. They make you feel important and they truly care about you and your car. Tom's Auto Clinic is the best car mechanic I have ever been to and I would recommend it to anyone! Yes they work on foreign cars as well.

I had an unexpected maintenance issue while on a road trip to Minnesota. Along the way, the…read moreundercarriage cover fell down and was hitting the road. They helped fix the cover quickly and not only put air in my tires but informed me of the dry rot on them. My Toyota dealership had completely missed this multiple times even though I have had some major service inspections with them. Thank you for all of your help!

Shouldn't be advertising transmission work, if your mechanic has to lie to a female customer over…read morethe phone, as to whether or not parts are still made for the year of Jeep she has. If it's too time consuming for your mechanic to rebuild a transmission as asked, instead of plopping a new one on to satisfy your mechanic's time, and charge more for labor is ridiculous. But I damn sure bet your friends and family get the best treatment huh? Don't treat female customers like they're ignorant to the fact.

I am a fan of I-77 Ford. I bought my car here, I get my car serviced here and I trust the mechanics…read morehere....that is the biggest reason I like this location is because the staff is friendly and very helpful. This is where I am definitely going to buy my next ride!!! I Love strolling on the lot enjoying the beautiful cars and even test driving a few. In fact, this weekend they are having an open house and $20 is donated for charity per test drive.

Passing through and realized an issue with our Expedition. The team inspected it almost immediately…read moreand corrected the issue that was overlooked/ caused by a recent service at another Ford Service Center. Friendly, timely and excellent service... thank you VERY much!

They have always been great to me, love their service. I am always treated with the upmost…read morerespect.. get my oil changed there all the time and they even check my other fluids and my tires..great value for the money.

Came here to get my inspection sticker taken care of. The owner Skip was pleasant, polite and…read moreefficient- I came in they looked over my car, checked some things out, no problem. In and out. After reading 2 other reviews I felt compelled to share my story bc this is a great place with great people and I didn't want some crabby attitudes to tarnish that.

These guys came through and saved me when I was in a tight spot. I was traveling from MD to OH…read morewhen, 30 miles from my final destination, I had a blowout! I had just purchased my tires here in MD back in Feb, and had the Road Hazard warranty, but couldn't get anyone from the warranty company to call me back to help me find a local shop to get it taken care of. So my sister recommended Rio Tire, we called and they had what I needed, and the got us right in and back on the road....for only $29 for a used tire!

Truly good-hearted, helpful people! Our car had a bunch of indicator lights come on as we were in…read morethe middle of driving to a wedding. We were hours from home, an hour from our destination, with our two year old and our 10 month old, and we were holding an owner's manual that said we had to stop immediately. These guys helped us out, showed our toddler some very cool cars, vintage vehicles, and a construction machine. They even had animal crackers for the toddler! Great shop, great help, big hearts.

The only place to get tires at great prices with the best customer service. This family knows how…read moreto successfully run a business that shows they care about their customer!

I literally cannot say enough about how much I love this place! I tell everyone they need to get…read moretheir tires here. They really go above and beyond to help a person out and don't try to sell you more than what you need. I always feel like I have gotten the best service and best tires for a reasonable price.