I've had both a total knee replacement & a shoulder replacement at Valley Orthopedic Specialists…read more Both surgeries were performed perfectly. I'm a Pickleball player, so I put a lot of pressure on both my knees & shoulder. After the surgeries I was back playing within a few weeks. It's been a year since my shoulder was fixed & I'm playing three times a week, with no knee or shoulder issues. Just like new! Dr. K & Dr Whitney are great. I highly recommend both of them. Steve Davidson

I was mis-diagnosed. I have sciatica from age related changes in my lumbar spine giving me…read moretremendous pain in my right foot and tingling in my right leg. An MRI of my spine showed the problem. I'm glad I went to another orthopedic office. They gave me a full exam and suspected sciatica and gabapentin for nerve pain.

I've taken my mom to this orthopedic practice and the staff was wonderful! We see the PA and both…read morehim and his assistant are wonderful! They follow-up and are on top of my mom's back issues.

Excellent careful practice that goes beyond the call of duty to make sure you're well, and on the…read moreway to a healthy recovery; Dr. Saba is terrific‼

I was so apprehensive about having to go to physical therapy for some recurring back issues. Nick…read moreand his team completely dissolved any fears or anxiety I had about the experience! From start to finish - you truly feel taken care of and like a priority vs. checking off a list to rush you out (which I've experienced at other locations in NY in the past). From Dominique's warmth when you walk in at the front desk, Nick's utmost professionalism, expertise, and jovial personality, to Kevin and Ken's detailed attention to everyone's care - I look forward to coming to PT! The facility is bright, open, and clean. There are about 3 rooms in addition to a setup of tables out in the open space. A bright green turf section houses the training equipment and is a great focal point when you walk in. I really enjoy the text reminders on appointment days with the phone number to call if anything changes. With my busy schedule, it's really convenient to get the reminder and take quick action if I need to reschedule. It truly is a place of healing and I feel like they've built a personalized plan which has already helped me get back on track while providing me with skills to maintain the progress on days I don't come in (stretches, exercises). My treatment has included a range of stretching, strength building - and even testing out dry needling for the first time! BEYOND grateful for this team and their expertise!

Been going for over a year or more to this location and it's the best! I've been to several other…read morePT businesses but this one is the best! I will continue to go here as I love the staff's dedication to getting their clients in working order!!

First, on the day of my surgery I received a call at 8 AM to see if I could arrive earlier as there…read morehad been a cancelation. I agreed and arrived at 9:45 AM. At 10:00 AM I was greated by a nurse in the waiting lounge, by the way whoever is your driver to take you home is not allowed to stay in the reception area. By 10:30 AM all the pre-op procedures were completed. At 11:00 AM, a Dr. intruduced himself as the anesthesiliagist. I asked him how long befor the surgery and he said 5-10 minutes. I then asked what time it was and he pointed to a clock at the nurses station. I thanked him and he left. Some time went by and, 11:30 AM, and I called my wife to see how she was doing. She thought that I was done and I told her that I was still waiting. I noticed the nurse who took care of me leave the area & at 12:30 PM I noticed that she had returned. I waved to her & she came over. I asked what is going on & she said that she would go and find out. She returned a few minutes later and told that the Dr. had run into a issue with a patient and that it would be a "while longer." When, finally at 1 PM the Dr. came to tell me that it would be a few minutes & that I would be going into surgery. You would think that after being asked to go in earlier than originally scheduled that someone would have the courtsey to come and tell you that there was a delay. Now my other "extremly" negative comment. I have sent four emails, over time, through the portal and NO ONE has ever answered my questions. So, DON'T bother setting one up as it's obvious that no one looks to see if you have made contact with OSG.

The physician has been great. Her assistant is a disaster. Never will I go back there because of…read morethis one person (I use that term loosely). She has NO business interacting with patients. Because of her, I will find another Dr. Reception, X-ray, MRI, are all outstanding but this thing needs to be back office counting bandaids I had just found out my back fracture has gotten worse. No empathy, no recognition that id been there, nothing other than "you should know the back brace will cost $1000", and you already got a brace a year ago. This brace I bought from Walgreens, after a completely different back procedure, by a completely different doctor outside of osg. I had a lamenectomy (L3-5) over a year ago. I am being treated now for a fracture of L1. Totally different problems and treatment. Duhhh. Geez, even I know where the vertebrae lie in the spine. Even I can figure out that an over the counter back brace is good to protect a lamenectomy, while it heals, but is NOT the right brace for an L1 fracture that keeps compressing. I have severe osteoporosis. A -3.4 to be exact. I am in such pain. I am only 68. I need my back healthy. This person needs a class in patient care, and needs to be in the back office or working at subway (actually they are far nicer).

PT is great for many injuries but not for all. PT usually won't make things worse and this company…read moreuses that to their advantage. The seemingly underlying goal of this company is to get patients to keep coming and fill the appt book. For me, they were light on dealing the root cause and just kept me you doing their exercises. This was never going to eliminate my problem. So I found a medical massage company in the same complex and in 3 sessions my problem was remarkably better. (They said that they get people from PT all the time). If PT works for you keep doing it. But if it's like filling a swimming pool one drop at a time, look elsewhere. This PT facility is run by mostly very young, new therapists. They execute well, but experienced medical oversight is lacking. The paperwork is typical of a big outfit like HSS - took over 30 minutes of my time to answer their overly complex medical assessment. Then when I saw the therapist, he hadn't even looked at it, based on the questions he asked me. Totally disrespectful of patients' time. I hate it when companies abuse you for their own benefit and care more about their needs and time than yours. And we are the customer! They aggressively try to book appts before you walk out the door. I have been to better PT operations.

Have been going there since my stroke and i am about 90 % now and ii still go 2 times a week the…read morestaff is great

I recently saw Dr. Backe at OSG. He was very thorough, patient and took his time to properly…read morediagnose and treat me. I'm happy to say I am pain free for the first time in several months.

I've been a patient at OSG since July 2016 after a terrible car accident (100% other driver's fault…read moreon I95 rear-end collision with my car) for which I'm still in treatment. I've had wonderful care by the doctors, their staff and the chiropractor I've been treated by at OSG. However, I've had horrible, horrible, HORRIBLE treatment by administrative staff, most especially Billing Dept staff. Now, I have insurance covering the majority of my care so all I had were copays which I maxed out the out-of-pocket by mid-year, each year. Being unable to work, unemployment running out, and waiting for a disability determination and food stamps, I lost my job, my home and finally my apartment in December 2017. I explained this to the Billing Dept (I owed less than $300) that I was now living in my car in Winter and getting $25 gift cards to buy gas and food from my social services counselor. I desperately needed reports sent from my doctors to my attorney so he could negotiate a settlement in my case and I could hopefully afford a modest apartment and living expenses. I assured them they would be paid ANY outstanding bills as I still needed continued care. THE STAFF IN THE BILLING DEPARTMENT REFUSED TO RELEASE ANY REPORTS UNTIL MY BILL WAS PAID. I needed to see my doctor for an appointment which they allowed me to do WHEN I PAID HALF OF WHAT I OWED AT THAT TIME. It is now March 16, 2018 and the Billing Dept. still HAS NOT RELEASED MY DOCTORS' REPORTS. I am still living in my car and my health continues to deteriorate and my situation to worsen. I received $16 a month from the State of CT to live on which I'm appealing and I'm still waiting on disability determination. It's still Winter and it is very cold living in a car. I potentially could have been living in a warm space if my lawyer could have worked out a settlement before the end of 2017, BUT HE DIDN'T HAVE THE REPORTS FROM THE OSG DOCTORS. THE ONLY DOCUMENTATION MISSING AND STANDING IN HIS WAY IN MOVING FORWARD ON MY BEHALF. The doctors are great, but BEWARE, the Administrative Staff, i.e. Billing have Hearts of Stone. No Compassion. No Empathy. These People Should Not Work For Any Healthcare Agency--Ever!!!