Just left here and this is the Worst car wash!! $50 down the drain. It doesn't look like they wiped or vacuumed inside. The interior has stains that I removed myself with a single wipe. Don't waste your time or money. Avoid at all costs. So disappointed. I went to RJs after to do the job they didn't. Update: went back and was offered a sincere apology and free credit since partial refunds were not accepted. read more

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I've been comin to this location since before COVID. I drive all the way from the North Fontana area because it used to be the best--worth the time, since most if not all of the guys detailing did a great job. Now, only two of the guys still do solid work. One is middle-aged, wears a hat (not a baseball cap, but like a sun.protection hat)and long sleeves. ( and when i was leaving.. je was out front picking up around the pumps and CLEANING). HE should be promoted to set the tone and standard for the rest of the staff. The other one varies. If it's not one of them, I already know I'm going to have to ask for things that should be completed. I usually purchase the Presidential or Royal package, and for what I'm paying, I shouldn't have to point out bird droppings on the hood, ask for the dash, center console, door panels, door jams, or carpets to be cleaned or cleaning my black rims. One visit, the guy called me over saying my vehicle was done, but he hadn't even vacuumed the carpet. I asked him to please vacuum, and he looked me in the eye and said, "I already did," even though I had been watching--because I had watched him NOT even pick.up the vacuum My ticket also stated new car scent, and I get in and there is a cherry scent... it's a newer car, I don't want cherry scent, trying to just keep it fresh. Almost every time now, I'm greeted with, "Just so you know, it's about (a time frame.that has been up to) a 90-minute wait... still want to wash your car?" I just drove 25-35 minutes to get here. Of course I want my car washed--but not half-assed. I used to tip $10 to $25 extra when I saw someone putting in the effort. I didn't mind paying for premium service when it was done right. Unfortunately, the service has gotten worse and worse little by little then horrible over the past 2 years or so. This place used to be great. Now, I'm disappointed and definitely looking for a new spot. I just feel if I have to go h ome and spend another hour detailing my car myself, I may as well just start the entire thing myself. If anyone knows a better car wash near the Fontana Ranch area, I'm open to suggestions. Attached pics of rims.. they all look the same, front panel looks like the rest of the car..didnt photo the hood, this was after I used a sponge to clean the bird poop off myself. I was so frustrated after this, I went and washed the car myself... $ 50 down the drain, not counting washing it myself self serve with money and time.. read more

Redlands Car Wash - Rims after being washed and "detailed" - Gas Stations Near Me - Redlands, California

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I made a quick stop to wash my car and I was happy with the result, my car came out clean, for only $10 dollars, the man outside drying your car was very friendly and smiled the entire time, he was great, I will definitely by coming back. The place is clean and all vacuum stalls were free of trash. read more

Redlands car wash always does a great job. They take their time. Employees are also very friendly

I NEVER leave reviews but I just had to this time around! I've been going here for years and the service is always great but today, Carlos was AMAZING. I am honestly speechless with his work. My car was a MESS. He took his time cleaning my car and I can't thank him enough! Not only is his work ethic amazing but so is his attitude. I love this place. 7+ years of going here and no other place has provided the same experience. Also, people need to learn to be more generous to these people, they're humans and deserve respect for their hard work. read more

Redlands Car Wash - Car cleaning - Gas Stations Near Me - Redlands, California

Hit or miss. Been here twice. First time they did an awesome job. Second time was a total miss. I have a 2 door jeep wrangler so it's hard to get to the back seat, that's why I take it to a full service car wash. They didn't vacuum the back seat or the back hatch area. The tire holder on the back still had dirt and dust on it. Need to have more consistency for all employees to provide the same level of detail for every car read more

TYPICALLY, I don't like to use this platform to complain, but since it's Thanksgiving, I'm feeling especially thankful. Thank you! Recently, I visited the car wash station on Lugonia by Target in Redlands. I paid for their best package, the VIP, which cost about $45. Naturally, I expected comprehensive service. While the exterior of my car looks shiny and clean, the interior did not meet my expectations. There are still stains from where my nephew dropped his baby bottle, and there is pet hair remaining inside, despite my use of floor mats to keep the car clean. As I drove away, I noticed these issues and decided to turn around and go back. I approached the same associate, a friendly guy, and pointed out the problems. His response was that they TYPICALLY only vacuum the inside. I was surprised and replied, "Oh, they TYPICALLY just vacuum the inside?" He then asked if I wanted to have the car run through again for wiping down. I told him, "No, I expected an interior package to be included in what I paid for." In light of it being Thanksgiving, I didn't want to make a fuss, so I chose not to request a refund. I simply drove off, thinking that I probably won't return. I wanted to share my experience on this platform as feedback. read more

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I've been a regular customer here, but during my last visit an unfamiliar attendant left my car unattended while chatting with another customer. My car rolled forward and hit the truck in front of me. He apologized but denied the obvious, even though everyone saw and heard it happen. My bumper was scratched, and the way the situation was handled was disappointing. read more

Best car wash!! Attention to detail.. Jared the manager is top shelf !! The staff are all amazing!! Anglea helps me big time .. I am handicapped w MS and she brings a chair for me to sit when the seats are all taken..! Love this place!!! read more

Did not even pay attention to detail didn't even wash my floor mats correctly $60 wash for no reason I could've done that myself on top of that my windshield still had bird poop on it like, how do you miss something like that? I even tipped them I tried calling, but their number is out of service. I'm guessing for a reason because they get a lot of complaints. I want my money back and I don't know who to contact about this. read more

This guys damage my van , I have it car wash and when it when out the car was dead , this car wash facility is no good , just images going to a car wash and when it comes out you car is dead . Never ever I'm coming back this this shot hole again . Screw this redlands car wash. We have to wait one hour read more

Carlos was so wonderful thank you to him for cleaning my car so great and having such great customer service.

They do a good job for a reasonable price. They have different packages. The line tends to be long so try to pick a non rush hour time

So disappointed this used to be the most amazing car wash spot ever! Arrived at 8:20 waited 15 minutes before someone even came to take people's money for the 5 cars ahead of me and mine (yes, I know I should have bailed - but they do SUCH A GOOD JOB!). Finally comes over gets us all checked in, i upgrade to the executive wash with the surcharge for an SUV it is $36.99, we are moving now! Car was finished at 9:50a I provided a $10 tip. I immediately ask an attendant for a rag my dash is dusty in the corners after leaving I notice that my center console is also full of dust (see photo). Needless to say this is my last trip to Redlands Car Wash! 90 MINUTES!?! Edit: they made a production about asking me what scent of air freshener I would like, and then failed to provide it. read more

Redlands Car Wash - Eeeew - Gas Stations Near Me - Redlands, California

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Been coming here for a few years now. It's a hit and miss on the wait time but done right for me at least. If you're in a rush I wouldn't risk it. read more

Redlands Car Wash - Prices of Carwash as of 01/19/2022 - Gas Stations Near Me - Redlands, California

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This place is actually pretty terrible! I paid $36.99 and that includes the $4 surcharge for an suv. I purposely brought my car here because they hand dry and wipe down the inside. My seats are a little dirty but they're leather it would have taken like 10 seconds to wipe them down but nope didn't get done. The outside looks like they just ran water over it and then dried it, oh but don't forget the finger prints and bird poop still left on there. You can't even smell the air freshener I had to add my own after I had to track someone down to spray more of whatever that pink solution is. My seats were left down and the couple toys I have in there for my son were just thrown on the seats, that weren't even vacuumed. Also my son kicks the back of my seat and it wasn't even wiped off Lol this place is a joke. Top dawg car wash across the street does a better job than this place, at least you get a free towel and an actual air freshener lmao NEVER AGAIN You don't even get what you pay for at this place! I'm only going to show my proof of purchase since it's so many things that weren't done. And I tip well such a shame! read more

Redlands Car Wash - Gas Stations Near Me - Redlands, California

Not sure what is going on they seem to be understaffed. I have had to wait 60 mins for a carwash. Upon retrieving my vehicle, noticed spots all over as well as bird droppings still on my car. I went to let someone know and was told they could re-wash it but I would have to wait 60-90 mins. After tipping $10. Very disappointed! read more

I just got back from there. Do not go. They are awful people. I was standing there to pay the bill. They waited on 3 customers behind me in line. When I spoke up they stared calling me names cussing at me, and using words like s##t. They are awful people. Extremely poor manners. Do not go there. They have less customer service mentality than .... well, anyone I've ever met. read more

Paid for VIP and they added an SUV surcharge which is fine, but zero quality in their work. They didn't wipe down or vacuum the seats, cup holders or anything. What's the SUV charge for if you aren't cleaning any part of the SUV ? Horrible job. read more

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my seats weren't vacuumed and my audio area was still dusty. Will not be coming back.

I've been a Memeber for 3 months. I've been bringing my new car since I bought it, the only damage to my car is damage inflicted by this car wash. The first month was great, clean car, nice service, the second month was iffy. First something was spilled on my seat while they were cleaning, they shampooed the seat and said if it's still dirty bring it back in tomorrow. My seat was still dirty the next day I took it in and the staff was so nasty to me and my husband and were not very willing to help, when I got my car back after fighting with them to re shampoo the seat my seat was ruined the fabric is frayed and peeling. The second time something happened the plastic over my dash was scratched. And the final straw was when they caused damage to my front fender the metal was actually bent up. When I talked with the manager he was nonchalant and didn't seem to care just told me to take up issues with their insurance company, which he claims he cannot give me any information to. So the staff is not nice or helpful, they ruined my car, and I have no means of talking to anyone to fix my car or file any complaints. I do not recommend this place at all. read more

Redlands Car Wash - Damage this car wash did to my car - Gas Stations Near Me - Redlands, California

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I loved coming to this place because the guys did a great job. That was until my mom went and was made fun of and called stupid. I recommended this place to my mom, so she went to check it out. She pulled up in the line, but she unfortunately didn't realize the packages on the left hand side. So when a male employee approached her, he asked what package she wanted and my mom simply said, "the basic please." He said, "We don't have the basic." And he went in to tell her that she should've checked the options and called her stupid. He then told her that she needs to get out of line and go check the board. This guy is always a jerk. White dude with some tattoos and usually has some American flag face/neck gaiter. Usually he's just in a bad mood, but to call someone stupid? That's not okay. I don't know why he's still working there if he doesn't have basic customer service skills. He could have simply shown her the options or maybe offered a package that matched a basic description. Simple. Never going back there again. read more

Paid 27.00 dollars.. and still had to come home and vacuum after pointing out what needed to be vacuumed and clean. terrible terrible service not with the money. read more

Regarding the behavior of Trey, the individual responsible for managing the cars in the system at the car wash. I found his attitude to be impolite and disrespectful. Jermaine was polite, helpful and a gentleman. read more

Workers are always professional, very quick, efficient and definitely get the job done. I've never had to wait more than 35 minutes and my car comes out super clean inside and out. Thank you too all the hard workers read more

Redlands Car Wash - Car is almost done - Gas Stations Near Me - Redlands, California

If you'd like to be cussed out, threatened, & turned away because you had the nerve to show up a half hour before closing, you've found the place. I pulled up at 5:27 and the car wash closes at 6. These two dummies threw cones in front of my truck as I pulled up and told me they were closed. When I insisted on an explanation, they told me to "fuck off before they kick my ass" LOL. read more

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First time here... 03/23 around 1:45 PM ...Probably not the last one or who knows? Pros: Quick, good customer service, self explanatory, and options. Cons: I didnt hate the actual car wash wash itself I just did not love it. I asked for the royal one for $39.99 I dont mind the price, the guy, nice btw gave me a quick run down.. Nice wax, looks hand wax, its through machines. Clean inside etc... he did say cup holders will get clean. The wash was done within 10 -12 min max , 3 guys worked the car... However there were water marks and not very well vacuumed and the cup holder werent cleaned. While I did not hate it and speak foul on them, I did not love it to the point that I will stay loyal to them nor go out of my way to come back. There ok. read more

Redlands Car Wash - Gas Stations Near Me - Redlands, California

I went to get my car wash today and it was so so. It was pretty pricey the basic package is $19. They were very fast at getting my car finished but the quality was not the best. I figured for that price the service was going to be at least great. You would think at a high price you get high-quality. It seems I paid $19 for washing and vacuuming the car only and for that $19 seems a lot. I am not saying that this place is bad it was just my experience read more

Redlands Car Wash - Gas Stations Near Me - Redlands, California

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Car wash was good. However I've never been more uneasy. While waiting for my car to be done I witnessed 3 different homeless people bring bags of stolen items to the workers at the car wash. The workers would buy and walk the items to their car. I had just finished shopping and was afraid my items would get stolen. Do not come to this location. Something shady is going on. Not sure if they're stealing from the cars they wash or are bringing stolen items where the workers enable such things. read more

I recently brought my truck in and they did a great job with a hand wash and wax it took a while but they were busy so I expected that. However, today I brought in my wife's car and there was one other car. The quality of the wash was very poor to the there's a big spot of dirt on the roof and the interior was poorly cleaned as well, to the extent that I grabbed their vacuum and had to finish it myself. the center console wasn't wiped either i wish I hadn't paid 40 bucks for what I could have done across the street for 16. read more

Bought my girlfriends car Sunday around 3pm. Line was not long. Car was done in less than 30 mins Crew was fast and cleaned the car good I would come back read more

Redlands Car Wash - Gas Stations Near Me - Redlands, California

This place had a good run for a while being the best around but man! they are one of the shittiest around now. It doesn't matter what option you pick the end result will be the same. From the slap dicks that give you you're ticket, to the lazy asses that want a tip for leaving your car looking like shit after paying $33 dollars for the machine to do most of the work. One thing is when it's packed and have cars constantly coming through for your car to not be done that good but when there's no one there and it's still done like shit is B.S! Go down the street to Matt's express Carwash and your car will come out the same if not better for less than half the price. Overall FUCK this place and all the p.o.s that work there. read more

My car is never that dirty because my boyfriend washes it weekly. However this week I took my dog to the vet and decided to get a wash right after. Since my boyfriend was at work I decided to give this place a shot. I got the $28 "executive" package which included a paint conditioner, tire dressing, air freshener and something else. 15 mins and $37 later (because tip of course) my car looks exactly the way it did when I got there. There were still several spots on the exterior. My interior looked like it wasn't even cleaned, I can tell because there was still dirt on my seat from my dog, they didn't even bother to wipe down my screen!!!! So irritated that I didn't notice until I had already driven off. Unfortunately I am unable to post a video of how filthy my exterior is but based on these two pics just take my word for it please. This place is such a rip off! I do better myself at the $5 self wash which is what I had to do right after this. read more

Redlands Car Wash - Fingerprints - Gas Stations Near Me - Redlands, California

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So unprofessional and poor work. Not only did the vacuum and cleaning suck, one of the ladies actually broke off my mirror from the windshield. When I asked about it, she said it was my fault read more

For the prices they have you'd think they would do what is advertised. Nope. Not only did they do a shotty job washing it, they didn't even give me the stupid air freshener at the end. I am very disappointed in this place. Save your money and go somewhere else. read more

Went there today and the guy asked me which wash do i want? Told him the 21.99 wash should be good. He said or so you want the cheap wash. I said i guess. He said if thats too much for you you can always put your car in reverse. I was kinda shocked. I said no the price is fine. I then went to get out my car cause they are supposed to drive the car thru the wash He said oh no ma'am if you want the cheap wash you need to drive it thru yourself. I was like oh ok well if I'm pay 21.99 to do it myself i might as well go across the street and pay 15 buck to do it myself. I will not be returning to this place again. read more

Used to come here all the time. Saturday was the last chance I'll give them. The quality has definitely gone down. Left annoyed with tons of water spot with soap still all over my car. Interior wasn't even wiped down. Still dust and shoe marks on the sides. Witnessed a few times how they don't care about how they handle your car. Saw one person grab the vacuum and just swung it around like he didn't care and it actually hit a car. Beware if they pull your car to finish up in the shade . It's done to cover up the lazy job of them properly drying your car. I've this place lots of chances and they have officially ran out. read more

We got the Royal wash today however there was nothing Royal about the truck after. The truck is as left with water spots, the inside not wiped properly including mats not cleaned, the top of the truck not touched at all and not worth the money and time spent here. I had taken my other vehicle weeks prior and they took the time to really clean my car but it cost greatly. This time we realized we should of just washed ourselves. read more

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I've been going to this car wash since they opened. Never have I been treated so rudely, by snippy, snotty youngsters working inside the store. In addition, they weren't accepting debit cards due to some problem. They sent me to the ATM. ATM was having problems but was finally able to pull cash with a 3$ fee! I wasn't happy. I think they should've deducted a few bucks off, but the clerk couldn't care less when I mentioned that I was charged a 3$ fee. Then, I asked the girl, mopping the floor, if I needed a key to use the restroom. She rudely did not answer my question, so, I repeated the question. She replied, once again, with snottiness. These employees appear to be in their mid 20's, maybe early 30's. They need an attitude adjustment and should be grateful they have a job. I gave two stars because my car was washed nicely by the staff outside. I tipped well! read more

Went in to get my car washed yesterday, paid for the executive and was very disappointed in the service i received. First off I had some smudges on on the exterior, when I was called over that my car was ready I was told about doing the hard water treatment. I said I would do it another time, but I asked about the smudges, he said oh yeah you need the treatment. I proceeded to then scratch off the smudge with my fingernail and he goes "oh" and wipes it with his towel. ‍ Well, later that day, I go into my backseat and lift the center console and they didn't even vacuum underneath it!! Seriously?? You couldn't be bothered to list it and vacuum under it? I was furious. I can't believe I wasted money on the car wash. And tip too read more