I sent a parcel express international which promises 2 days of delivery. It has been 7 days and the…read moreitem has not been delivered. I am annoyed as this was an urgent delivery. I felt shortchanged given that the 2 days express delivery service costs twice as much.

Not competent staff. Everything takes 3 goes with them before it is completed. They don't tell you…read morefrom the start what you need to bring to get the parcel or lodge your passport. They only tell you once you realize something is missing. I've even taken my passport application there asking them to check and see what I need to bring the next day when I come with my kid to lodge it and they looked and said all good. Then next day as they went through the application they kept saying this is missing and sent me home to get the paperwork. Then went through the rest of the application and said now this bit is missing too, another trip home and back 3rd time. I asked them each time before left for home to make sure there is nothing else they require and the staff said no all good. Then they go through the application and say also I need to see this or that.

I am forced to go to this post office because my local is too small to take parcels. I dislike…read moregoing to Alexandria Post Shop because the staff are rude and unhelpful. Contrary to the other review on this site, the staff at Alexandria Post Office refuse to sign forms in lieu of a JP.

An online shopping binge led me to spend rather a lot of time in the Strawberry Hills Post Office…read moreparcel pick-up line. One great thing about Strawberry Hills is the package pick-up has super long hours... (the hours are different to the Post Office itself.) I can't remember exactly, but the package pick-up counter may open as early as 6.15am and close at 5.15pm. Nice. Also, the back-of-house staff (who handle the package queue) are very friendly, so the whole experience of picking up a parcel is more enjoyable than you might anticipate. As for the inside of the Post Office itself: it's the usual ... yes, you have to wait in long queues, and yes, the staff inside are a bit stern.

Your local Australia Post shop with dedicated parcel collection shop beside it. Lines can be long…read moreafter 5pm, but always had good service here.

The concierge-type man is worth his weight in gold. He was very effectively serving three customers…read moreat once and I found myself marvelling at his multitasking. Whatever they're paying him, it should be more! He must have worked for a five star hotel or some such before this job. Excellent way to keep the queue down.