I sent a parcel express international which promises 2 days of delivery. It has been 7 days and the…read moreitem has not been delivered. I am annoyed as this was an urgent delivery. I felt shortchanged given that the 2 days express delivery service costs twice as much.

An online shopping binge led me to spend rather a lot of time in the Strawberry Hills Post Office…read moreparcel pick-up line. One great thing about Strawberry Hills is the package pick-up has super long hours... (the hours are different to the Post Office itself.) I can't remember exactly, but the package pick-up counter may open as early as 6.15am and close at 5.15pm. Nice. Also, the back-of-house staff (who handle the package queue) are very friendly, so the whole experience of picking up a parcel is more enjoyable than you might anticipate. As for the inside of the Post Office itself: it's the usual ... yes, you have to wait in long queues, and yes, the staff inside are a bit stern.

Your local Australia Post shop with dedicated parcel collection shop beside it. Lines can be long…read moreafter 5pm, but always had good service here.

The concierge-type man is worth his weight in gold. He was very effectively serving three customers…read moreat once and I found myself marvelling at his multitasking. Whatever they're paying him, it should be more! He must have worked for a five star hotel or some such before this job. Excellent way to keep the queue down.

This is one of the few post offices in Sydney without massive queues…read more Well, maybe I just got lucky on the days I've visited, but this little PO does seem quieter than most. That said, when I went to renew my passport, the staff did not fill me with confidence that they knew what they were doing. I had all my forms ready, and they said I'd have to make an appointment with the Department of Immigration first. Given this was an Australian Passport renewal, I thought that was rather odd. Anyway, I won't bore you with the details: the important thing for anyone to know about a Post Office: this one is not too busy! Bonza.