My appointment was at 2:30, got moved to 12:15. It's 1:10, and they are not even close to calling me back.

This office is incompetent and lacks empathy and compassion. Whatever you do steer clear of this office and this Doctor!! Listen to the numerous 1 star reviews underneath mine. I am reporting this office/Dr to the Medical Board of CA and I urge you all to do the same! Leaving a 1 star review is simply not enough - they don't care about these reviews and our 1 star reviews hold them accountable for NOTHING! I also am going to the BBB and you should too! In the state of California, medical negligence occurs when a professional deviates from the standard of care as he or she is treating a patient. Dr. Reddy and his office should be ashamed - YOU ARE FAILING YOUR PATIENTS! read more

Dr. Joseph Reddy gave me a preventative colonoscopy April 7th. Afterward, a nurse told me Dr. Reddy removed 3 Polyps - the normal practice was to have them biopsied. A telephone appt. was scheduled on May 13th. Reddy would call me at 5:00 to discuss the biopsy results. A week later, I checked my test results on my UCSD Health Portal. The Polyps biopsied were Tubular Adenomas. I checked online - they were HIGH RISK for Pre-Cancer. Being very concerned, the next day I called to request an earlier appt. I couldn't reach anyone. I called 3 more times - NOTHING. I left a voicemail, urgently requesting a call back ASAP. I waited the next day morning. NOTHING. Finally, I reached the Scheduling Dept. about 2:30. I asked, "Don't you people check your voicemails?" I was told "We're very busy". Not voicing my disgust, I practically begged for an earlier appt. than next month. I spoke in detail of my biopsied Polyps - I was worried about Pre-Cancer. I was told, "No, the appointment you have is the earliest with the Dr". I waited the 4 weeks till Reddy would call me, stressing out. Finally, at 5:00 on appt. day I waited for Reddy's call. At 5:00, NOTHING. At 5:20 I called his office. I got a recorded announcement the office was closed. Now my worry turned slightly to anger. I figured, he's a doctor - he must have a patient emergency. But I couldn't leave a voicemail with the office closed. WTH? What Dr. office doesn't allow a patient to leave a message? What about an after-hours Message Service?! My anger was worse. I called next morning @ 8:00 when they opened. Again, NO ANSWER. I left 3 more voicemails the rest of the a.m. - not getting a response till after 3:00 ! I told Mike (appt. scheduler), that Dr. Reddy failed to call me at 5:00 p.m. yesterday! He told me I MISSED the appt.! I finally had enough. Now I was royally PISSED OFF! I yelled "BULLSH*T!" "Reddy FAILED to call me!" "He missed the appt.!" Calming down, I told Mike to give me an immediate appointment. Holding for several minutes (assuming he called Reddy to ask what to do), he's back & says "The earliest appt. with Dr. Reddy is when he's back from vacation in mid-July". Now I really lost my temper and shouted, "that's completely unacceptable" He explains, "Dr. Reddy just doesn't have the time. He has only one day a week for patient appointments." "The other 4 days he does Colonoscopies" He suggested I talk with Physician Assistant Maggie P. I finally had enough of battering my head against a brick wall, and acquiesced. Mike told me Maggie would call me at 4:00 p.m., which she did. She told me I was in no danger, as the polyps were gone. I told her I assumed that, but what was my prognosis? She said more frequent testing since my body was apt to grow these type of Polyps, I should have a Colonoscopy every 2 years instead of five to ten year screening, and make an appt. with Reddy in 2 years. I told her, in detail (venting with vulgarities), everything I went through & how frustrated I was with Reddy and staff. I had no problem with her, just venting anger. I assumed, being his PA, she had Reddy's ear - informing him of all my problems. She said in a very condescending tone, "that wasn't her dept. or responsibility, and she didn't like hearing dirty language". I just lost my temper for the last time. I'm NOT going to accept some Physician's LACKEY using that tone with me. So I said, "the last thing I'll do is make another appointment with that schmuck and his incompetent staff." Then she hung up on me! I just had to laugh. In business, the customer is always right, let alone the Medical Profession where the patients are always right. I was venting to what I thought was a competent Medical Professional. That's part of what a Medical Professional signs up for - no matter what, make the patient feel more at ease. By hanging up on me, she proved what an inept, incompetent jerk she really was, and I had to laugh because by then, it was a great stress reliever. So it's obvious to me that Dr. Reddy ONLY CARES about herding his patients in and out of Colonoscopies as Ranchers herd their Cattle. Only 1 day a week to interface with his patients? The remaining 4 days, collecting more money performing colonoscopies? That's so egregious it's unconscionable and unforgivable. It proves his PRIMARY care is making more PROFIT on billable medical procedures, than less on billable patient visits/telephone consultations. His staff not returning calls to patients in a reasonable time??? That's downright INSULTING. Finally, a Physician's Assistant who passes the buck, denying any responsibility and is an overpriced Lackey? I'll be calling the CA Medical Board, the American Medical Association, & the Better Business Bureau (since "the doctor" runs his Practice more like a business). I'd give 0 stars if I could. So after what I went through, I have to say Joseph Reddy & his entire staff have all the compassion, empathy, & sensitivity of a Pit Viper. read more

If I could give zero I would. Enough said. Horrible office. So confused on referrals and ability to schedule anything is impossible.

I'm not quite done with this guy yet but they're very professional very nice people I have to go to one more doctor's appointment to him and then I'm done I don't have much to say about him read more

Reddy Joseph R, MD - Gastroenterologist Near Me - San Diego, California

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I had a referral with a different doctors. The first doctor didn't help me out. I still have stomach problems. My primary doctor referred me with doctor Reddy a few months ago. I scheduled Scheduled an appointment with him which was 3 months out. The day before my appointment (which was today) the assistant calls and said they are canceling my appointment because they do not do second opinions. I tried to explain to him my stomach issues were unresolved and I requested to change doctors. He said they are unable to help. Do not go with them. They literally had me thinking I was going to get seen. I waited for months in pain and literally the day before my appointment it's cancelled. If that was the case they should have let me know months ago before I was scheduled the appointment. Don't give them business. Will be reporting to the military and the BBB. Garbage read more

STAY AWAY from this office. The women (Debbie and Mandy) that make the appointments are rude and do not care about patients. They imputed my name backwards and told me for a week that i was not in their system. Finally when the realized that it was their mistake they became defensive and rude. The appointment they gave me was for over a month away even though I am in serious pain and was told by the emergency room to see my a GI specialist immediatley. They did not care and said that was the best they can do.. They told my wife that they were not going to see us and to hung up on her. read more

I didn't really deal much with the staff, but the doctor didn't seem very interested in any problem that wasn't a quick fix. He rx'd some meds for a problem and I did have side effects from them. No ones fault. But upon telling him he seemed annoyed and told me I could keep taking the med and see if I got better or maybe stop taking it. That was it. No other option, no referral, not lets try something else. Just kinda "oh well" attitude. Maybe he was having a bad day, but sure not someone I want to see again. read more

I would NEVER recommend this Dr. He was completely unsympathetic toward my elderly mother who was a patient of record in his office. She had to go to the urgent care & emergency room over the weekend because of a stomach ulcer that flared up. She was treated by the ER Dr and advised to contact Dr Reddy on Monday. When she called they offered her an appointment 1month away. I stopped by his office in person to explain that because of the ulcer she could not keep food down and still having pain when she tried to eat. He made no inquiry as to the treatment provided by the ER to see if there was something else he might be able to offer that might help ease her situation. He CLEARLY could careless. He shrugged his shoulders and said " take her back to the ER" WHAT A JERK!!! read more

Dr. Reddy is an amazing doctor. Although the staff was a bit unfriendly, it was worth it to see a good doctor.

Dr. Reddy made the process of getting an endoscopy very easy. No complaints at all. The staff was good, limited waiting time, and with two offices, depending on where I was, I could book an appointment nearby what I was doing that day. read more

Dr Reddy was my sons GI for 16 years . The front office Santee is not adequate in helping anyone with a proublem . People making medical judgements that are not qualified to do so. My son lost his cool being shifted to 3 different office workers , now the office manager discussed it with the Dr . And he is now released . Will not be seen. My son recently was in the hospital 3 days, instructed to see his gastro Dr ASAP. Can't get You in for over a month , blah , blah . No loyalty or compassion on a long established patient. Joke . As others have suggested, don't bother calling office managers. I have left 3 nice messages asking to please discuss the situation. No call back . Nothing . Sad to me that people in charge don't care to solve or rectify a situation . Maybe the Dr needs to know how people are treated ... Maybe he doesn't care. Another day , another dollar. Oh ! I've seen you for 16 years. Find another Dr. And although this upset me.. Maybe the best thing to happen. Move on. Don't need all this stress , don't need all this BS! read more