A long standing leak problem in a bedroom of a third floor flat. There is a box gutter in roof above window. Historically, in very heavy rain, water would drip through lintel of window, across ceiling of room, and down adjoining walls. Problem was seen by a roofer about 18 months ago. Work done included increasing depth of lead lining to gutter. Problem re-occured but after several attempts, problem was solved. But this morning in the (not very heavy) rain, problem re-occured. Window not affected, but water observed running down two walls in room. Stopped when rain stopped. Very disheartening as only last week we finally trusted the repairs enough to have the room re-plastered and decorated to restore previous water damage. Urgent that we find a lasting solution as room is soon to be used as nursery for new baby.. A bedroom in our top-floor flat had been leaking severly for about 2 years (water pouring down inside walls, causing electrical shorting). Another roofing firm had tried and failed to fix the problem 3 times. Then we contacted Gary. He was excellent. Quick to respond, reassuring in his approach. He understood that, having been let down before several times by other roofers, we would be sceptical about his advice - so for free, when giving us his quote, he explained things to us very thoroughly and took a great deal of time involving us in his investigations. After about 90 minutes on this free quote/assessment, Gary identified the source of the leak and was able actually to show us what the problem was: a crack in a box gutter and a hole in a window space in the attic above our flat, both of which previous roofers and tried simply to patch up cowboy style, rather than replace/repair. Gary then did the work at a very reasonable price and quickly. We were particularly grateful for this (price and speed) as I am about to have a baby. Finally, about three weeks after the work was completed, and following a bout of heavy summer thunder storms, Gary rang us to ensure that all was well. It was. I would also like to say that, before starting the job, Gary took deposits from us; we had no problem with this. All round, excellent sevice. Clare Sibson read more

My neighbour recommended Gary from Red Bud Roofing after he did a small job for her. We met Gary and were impressed with his knowledge and enthusiasm for Victorian buildings. However, he was a huge disappointment. The quote and the amount of work to be done grew rapidly once we paid the deposit, which was fine as we felt he was identifying issues that needed to be addressed, and we wanted to take advantage of the scaffolding at the site. We agreed for him to tackle all of the tasks he quoted for, and pay him accordingly. Gary started all the different jobs, but didn't actually complete anything during the 3 months he worked on our building, other than some painting. At the 3 month point, and to try to resolve the job, we agreed a payment/work plan with Gary, since by that stage we had paid over 70% of the quoted amount and were not seeing any of the tasks actually completed. He agreed to the work plan, but was not able to meet any of the milestones, so we refused to make further payments until we saw completion on the tasks. We had Gary's subcontractors chasing and threatening us for money for unpaid work that Gary was responsible for paying, which was included in our quote. Gary left us with the scaffolding bill, which was also supposed to be included in the quote. Gary consistently left the building site in a mess, did not arrive at the job site until late afternoon (according to him he caught the bus to/from our job from Sheffield), and was unprofessional and abusive in later emails. We had to hire another builder to complete the work Gary started. The builder informed us Gary had recommended and started work that was not necessary and had used sub-standard materials. The second builder advised that the roof did not need repair work in the first place, and had instead been damaged by Gary's attempts, which had to rectified, costing us several thousand more. I would not hire him again or recommend him to anyone. read more

As was the case with other reviewers, Gary Higginson took our money and refused to finish the work. We took him to County Court, won the case against him, but he refused to say and evaded the bailiffs. I am not surprised at all with the number of reviewers here who experienced similar dreadful circumstances. Here is what my personal research revealed about Gary Higginson, please please please beware of ever dealing with this person: A few known company names and addresses Gary Higginson advertised his services include: 1) Protek Roofing, 49 Salisbury Road Pinner Middlesex London HA5 2NJ, 07762 109577 at protek-roofing.co.uk and arcs@talk21.com. 2) Red Bud Roofing, 39 Tenzing Drive, High Wycombe HP13 7RT, 07532 308592 and used redbudroofing@hotmail.com 3) Red Bud Roofing, 39 Joseph Avenue, Acton, London W3 6LN, 0776860359 4) There was a period he also claimed to be based in Green Lanes, Northwood, W3 6LN as well as Sheffield. If any potential customers are in doubt, please private message me directly and I would be happy to talk you through full details of his tactics. read more

Very impressed with Gary and his company, Redbud Roofing. Quick to come and quote for the work required, always kept me informed as to what needed doing including taking me up on the roof to show me what they would be doing. Scaffolding erected and work started on time and completed slightly ahead of schedule. Finished work to a very high standard with little extras done at minimal extra cost, invoice presented but payment not required until I was satisfied the work had been carried out. All in all a very positive experience, I have had issues in the past with roofers but I would highly recommend RedBud Roofing. read more