Best shoe fitting experience ever!! Evan is superb. Courteous. Patient. Knowledgeable. My…read moreexperience began with foot measurement. Images of feet. Observation of my walking barefooted. Followed by thorough explanation of results. I have been customer fo nearly 16 years. Today is best service in all my visits to Fleet Feet. Evan is by far best fitter and salesperson I have experienced. Joe Booan

First time at Fleet Feet store and was thoroughly impressed with every single detail of their…read moreoperation in Roanoke. I popped in to purchase a pair of Hoka's that were on hold for me while the n town this weekend. I came into the store not expecting much and was wowed! A huge floor space that does not served overcrowded. However a tremendous inventory of shoes, socks and other merchandise. I also picked up a few pair of Feetures socks, but they have several different brands too. I was disappointed they had few selections in Large. I found it cool that they have a 3D in sole maker. I've never seen one before. Several staff asked me for help as I browsed. I tried my shoes on with personal attention loosening the string and tying them up. I've yet to get this level of service from even my own local store at home. Checkout was smooth and I was enrolled in their rewards program. You can use the points for online purchases too! I thought the overall value of my purchase was very good. My items were quality, not cheap and I'm fine with this. Now as I travel I will look for Fleet Feet. But I feel certain Roanoke has something special going on.

We came here with our adult son who has an old ankle injury that affects his gait and can be…read morepainful with increased activity. We needed the advice and professional guidance if someone who KNOWS what they're doing so he could find adequate footwear. Well, we found it here. "Reese" helped us find the right orthotic and shoes to help with walking and comfort. Back in the day, I worked as a shoe repairman and owned my own shop. So I know as fast talker when I hear one, so I was pleased with what I saw and heard while being helped today. We spent about $130 for each pair of shoes and $50 for the orthotics - very reasonable. I'd definitely recommend this place for buying shoes. Thank you! PS - not affiliated with this business to include being friends or family

THIS PLACE IS AWESOME!!! I have bought at least 5 pair of tennis /hiking shoes and spent ALOT of…read moremoney to find the "right fit". I could not find a shoe that was comfortable for me . I walk or hike about every day. I had an appointment with Reece and he spent REAL time with me. I took all my tennis shoes there for him to see. ( lol.) He listened to me, he checked my feet and he explained to me what was going on. Reece did not give a "sales pitch" . Reece helped me resolve problems and helped me with suggestions to help me in future trips of walking and hiking. Reece is number one in customer service, and is just a wonderful, nice guy. I will not go anywhere else. This is MY store and REECE is top notch. Customer Service AS IT SHOULD BE!!! thank you so very much, Reece. !!!

Love the selection and value. The clothes and jewelry are very unique and stylish. The customer…read moreservice is excellent. Highly recommend.

Wonderful online shopping and curbside experience. It does not make up for the delightful customer…read moreservice and cozy feeling while shopping, whilst not during a pandemic. They called asking about a product with an imperfection, which seemed like stellar customer service. Everyone was masked and practice social distancing when going to pick up. I was already on foot, but they have curbside pick up. The online shopping experience was convenient and identifies items out of stock or low. Wonderful experience from start to finish.

As I was walking along the outdoor Towers Shopping Center sidewalk, I stopped in front of the…read moredisplay window of Anyday Outfitters, a store of everything Western, with a specialty in Work and Western Boots, Apparel, Jewelry, and gifts, with a special concentration in Exotic Western Boots. If the items in the display window looked nice, when I walked inside the store I was amazed at all of the beautiful quality items that I saw there. A friendly and very knowledgeable lady in charge of the store was having a young man employee move some of the Boots to the back of the store where all the discounted items are displayed. She talked to me about the company and brought me to the area where the exotic Western Boots were kept so that I could admire all the different boot skins from ostrich to snake and beyond. Everything in the store were quality items, from hats, belts, belt buckles, jewelry, knives, colone, leather wallets, leather purses, apparel, sunglasses, greeting cards, home decorations, toys, stuff animals, and even pet items. On the back wall of the store, high above, there is a mural painted representing the Blue Hill Mountains and the Star of Roanoke, which gives the store a local flavor. Among my favorite items in the store is an artwork of a white barn with the saying: "The simple things MAKE LIFE WORTH LIVING." I highly recommend everyone reading my review to visit this store. I'm sure it will be an amazing experience in and of itself, and who knows, you might come out with one of your favorites items to take home. .

Once entering I was greeted promptly. This store has a little bit of everything but more trinkets…read morethan anything. Kinda disappointed in the store. The one in Lynchburg is so much better!!!! I was looking for a pair of Macie Bean boots but they didn't have a good selection of this brand and definitely not my size.

As a rule, I LOVE DSW! Unfortunately, my experience at this franchise today was less than stellar…read more I ordered 2 pair of shoes for my children online using the AfterPay option provided (which I have used multiple times without issue). Prior to leaving the store, I had my kids try on the shoes, realizing I needed a different size. I have exchanged shoes in-store on multiple occasions without incident. Today, however, I ended up being (falsely) told that the only way I would be able to exchange was to refund and PAY THE ENTIRE COST UP FRONT, thus defeating the purpose of the AfterPay option. I ended up leaving the store empty handed, despite both pair of shoes being at the register. I placed ANOTHER online order from inside the store before I left, only to have to order cancelled because the shoes THAT WERE AT THE COUNTER WITH MY NAME ON THEM were "unavailable." I decided that shipping them would be easier instead, so I placed my THIRD online order to get the first pair of shoes in a different size that I had my hands on in store. Had the attitude of the customer service rep/manager been better and not so condescending (I ended up apologizing for being rude to try to ease some of the tension), this concern would have been satisfied right then and there. This was not the case. I understand the busyness of the tax-free weekend, but I wished the customer care had lived up to the standards I have grown to love and expect from DSW!

With so many stores now a days that carry real nice imitation leather item, it was a relief to find…read morea store with high-quality genuine fine leather goods, western apparel, and unique gifts. Located in a beautifully designed store on the top floor of the Valley View Mall in Roanoke, Virginia, Leatherhous, a mom and pop small business that has survived the test of times for over fifty years and continues to thrive with much success, offering a wide range of leather jackets, wallets, purses, backpacks, belts, hats, vests, pants, and boots, among other unique gifts such as jewelry and home decoration items. I was amazed and highly impressed from the time I discovered this store through the beauty of its products being displayed through its display windows. So much so that I had to go inside to enjoy a visual delight of amazing, quality products that would make pride possessions and wonderful unique gifts. A very distinguished lady with a wonderful personality greeted me and welcomed me with a warm and friendly smile and was full of knowledge of the story of the owners and their talent for discovering beautiful quality products to add to the already existing ones. I definitely plan to return another day to purchase a fine leather jacket, wallet, or other quality and timeless products, that are reasonable priced for there quality, and highly recommend the store to all of you reading this review and viewing my photographs that accompany it.

Family run business, very nice, nice products, big selection, good hours and a beautiful storeread more