Purchased my granddaughters prom dress here. The staff was very professional and accommodating.read more

The worst customer service experience I've ever experienced. I went here in April to get my…read moredaughters bridesmaid dress for my sisters wedding in June. They said it would be here by June 7th which was kind of late because the wedding is June 13. I call back and ask them again a couple of weeks later seeing if it changed, they said May 30th. So may 30th comes around, I call them ask if it's there and they said no it's not coming till the 12. I ask them if there's anything they could do about it and they said they will try. I call corporate to see if they could do anything, they can't and ive been in hold with them for 40+ minutes before I have them call back. They call back 4 hours later not being able to help me. I call the store today (6-2) asking if there was any news, earlier it sounded very promising and she took my number to call me back. 2 hours go by and no call so I call them back at 7:00 (they close at 7:30) and they kept putting me on hold and then hung up on me after waiting the 35 minutes to ask the question. Never again going to David's bridal for anything. This isn't the first time David's royally screwed me over.

I would not use this place again nor would I refer anyone there my experience was what I thought…read morewould be good , I paid $60 for a shoe repair to put caps on the hill and a new insole. However, the insole or foot bed is shorter than the shoe, so is it uncomfortable I should've shopped around more. I just really liked these shoes and thought that they would do a good job for that price I could've bought a brand new pair of shoes This should have cost much less not grepair to me.

Clean and professional Shoe Repair store. I have been here on multiple occasions for repair of…read moreshoes, leather purses, and leather belts. It could be considered rather pricey, but the cobbler does quality work with a quick turnaround. I am always satisfied with his craftsmanship. They have a cute chalk wall that lists all of their store policies. Know the following: 50% down payment is required when you drop off your item(s). You are provided a ticket for your item. You must come back with that ticket, or you will not be able to pick up your item. All Sales are Final! This is a great shop, so respect the policies!

Went in to get a white coach purse cleaned because of color transfer they did as best as they…read morecould.. 3 stars only because we spend so much money on these teams there should definitely be a way to keep them clean/like new... Still would recommend

Called to see if I could get a bag for my mothers purse I purchased and was met with nothing but…read morehostility for a simple request. I made it very clear I would be willing to even buy a new product and was just berated for even proposing such a question. I have seen plenty of people as for a bag while simply walking past a store without a purchase. And it was at MUCH higher end stores such as Gucci and Louis Vuitton just sad and terrible. I could not get a simple sure no problem when asking for a simple shopping bag after I have made clear purchase and it is a gift and I said I was willing to buy a new product if need be truly just sickening to be treated as such. My call was placed on April 5th 2024 it should be on record how my demeanor was altered by the rude remarks and criticisms passed down by a clearly spineless, arrogant, selfish, contradictory employee worker of the lowest level in the corporate totem pole. Truly sad I think I will let it inspire me to make a song. Thank you for the fuel as you was your driving home. Less than 1 star service from that "male" employee.

quality work at a very affordable price.don't throw away those old shoes that you thought couldn't…read morebe cleaned check out Dave's restoration you won't be disappointed

I walked into Vans the other day by accident. I remember when Van's came out I was 6 (I'm now 64)…read moreso many a year with Van's and they were in our Kinny shoe store. They were the first skater shoe which also meant surfer shoe. Living in California at the time and being a surfer/skater when it came time to grow up and have kids I bought them Van's. The store was very clean and well staffed. I talked to the assistant manager Max and he was very polite and knowledgeable about the product. A great store to buy shirts, shoes and so many other cool items. If you ever saw Fast Times at Ridgemont High Vans lived and breathed that movie. Anyway visit Van's and remember your wearing a piece of California made in the USA.

Brand new store that just opened up today and happy to be one of the first of many customers for…read morehim. The store features a vast variety of Menswear. All the clothing is high quality and if you read the labels they definitely come from high quality companies. Some of which of foreign (if that should matter) I met the owner of the store who was encouraging people to check out the store was really friendly. The lay out of the store is really nice as well. This definitely isn't your Modern Man store, it's definitely more than that from what this place offers and I told the owner that more people should know about this store. It's definitely something I want to get ready for my next date night . Highly recommend.

I can't even find words for this business.They make you feel so welcome and the quality is…read moreexcellent!!!!I've been coming here for years and pray it will be around forever!!!!Thank you for making us feel like family

PLEASE READ BEFORE CONSIDERING THIS BUSINESS FOR YOUR WEDDING DAY!…read more They gave two groomsmen the wrong colored tie and ruined our wedding photos that we spent thousands of dollars on. The standard of work between the Aurora and Orland stores is pathetic. The groomsmen who got their suits just knew a tie was present, they had no idea it was the wrong colored tie. We didn't figure out they were wrong until the groomsmen were getting ready and my husband asked one of the guys if he brought his own tie... This means they didn't even check the suits thoroughly prior to giving them out to their customers which is what they are paid to do... Prior to the wrong colored ties we were already upset we had to make a second trip the day before our wedding to pick up our suit orders that needed to be fixed due to pants with holes in the pocket, stains on multiple white shirts (including the grooms) and one order sent without the vest... Multiple people in the party had make extra trips to the stores the two days before our wedding because nothing was right the first time. All they offered in return for their HUGE mistake was half the money back for the two suits they mismatched the ties.... And the lady saying "she wanted to cry for me". At this point we should have all our money back for the lack of attention or effort put into their business when this is such an important day for their customers. Moral of the story this business did not make my wedding day any less stressful than it already was and if anything gave me more problems and stress. Also, looking at this picture literally breaks my heart considering all of the time, effort and money that was put in this day ruined by their carelessness.

Happy to review this location for Shoe Carnival! First and foremost, EXCELLENT customer service is…read morea MUST for me. This is what I get every time I shop this location. Delores ALWAYS goes above and beyond to make sure my only born son gets the right shoe. Because kids grow overnight (literally), she or her very professional staff measures the Kiddo every visit! In summary, I highly recommend Shoe Carnival of Evergreen Park, IL.

I love the store variety, they greet you when you enter, the socks to try on shoes more visible…read morenow. What I do not like is being asked my phone number in front of others at the counter so I refused. It is about as bad as when you go to a pharmacy and they ask date of birth etc. Figure out a better system like reward key tags or have a person key it in like Walgreens.. Protect your customers privacy.... You never know who is in line listening and it is no ones business! The sales person gave me a piece of paper to write it on. But not so pleasant at my request.