I am extremely appalled at the experience I had with your company…read more I got engaged December 25th, 2018. After the 1st of the new year, I saw the Alliant Energy Center in Madison WI was hosting their annual wedding expo. I knew I just had to go experience this! I had high hopes of finding my vendors for my wedding here. While at the expo, I came across Nedrebo's. The suits that were displayed were unlike anything I ever saw in men's formal wear. So many styles and color options to pick from! I was also pleased with the customer service. My fiancé picked out his suit and insisted we make an appointment for him to get fitted in store. A few weeks went by before we made it to the store. We were greeted by a gentleman named Michael who appeared to be very knowledgeable in men's fashion and gloated about his tailoring experience. Michael was also noticeably stressed out as no one was in the store helping him on this busy Saturday. He was trying to greet customers, answer the phone, and gather measurements for my fiancé. We decided to cut him a break due to the lack of staffing and picked out the suits for our groomsmen, ushers, groom, and dads. All the men came into Nedrebo's to get measured between mid January to early February. The order was placed, and Michael told us we can expect to pick up our suits the day before our wedding which would be December 20th, 2019. August came around, the new store manager Jennifer called me. She let me know Michael was no longer with the company and I can direct all my future questions to her. She proceeded to go over each rental with me to verify all measurements were correct along with the suit selections we chose. I really appreciated this as things can happen when staff changes. She called me again 1 week before the wedding to check in and stated she would be calling me the week of the wedding on Tuesday by 2pm to let me know if our rentals arrived. Our wedding was the Friday so I really appreciated her being organized. She did let me know the suits were ready Tuesday, however we are not from Madison area and would be in town by Thursday at 2pm to pick up suits. When we arrived, the groomsmen, ushers, groom, and dads tried on their suits. Every single suit was either the wrong color, wrong size, missing suspenders, missing a vest, missing bow ties, shoes had the soles literally hanging off of them! Every single thing we ordered was WRONG and my wedding was the very next day. Jennifer assured us that she would get the warehouse on the phone immediately and make sure the correct items were overnighted to us and they would arrive to the venue by 10am on Friday December 20th our wedding day. I did not sleep or eat because I was so worried our bridal party would not have suits to wear. I could not believe this was even happening! We ordered these in February and were so organized! Not to mention, how does the warehouse mess up an entire order that is over $2,000 in rentals? AND the shoes.. every single pair... that's 10 pairs of shoes... the soles were literally hanging on by a thread! How could the warehouse send these in this condition and think it's acceptable? Anyway.. wedding day is here and I arrive to the venue at 10:30am to find out our best man and my mother have been on the phone with Nedrebo's the last hour trying to find our suits that were PROMISED to be there by 10am. At this point I broke down. I called Jennifer and lost every ounce of patience that I had left. She assured me she was doing the best she could to find our suits that didn't arrive. At 12:00pm she stated she was driving to the warehouse to pick up the suits herself because she couldn't find the ones that were supposed to be shipped to us. She arrived at 12:45pm with the suits. Not only were the suits still wrong.. but this was 15 minutes before our ceremony started. Our groomsmen didn't get their pictures taken as planned because they didn't have their suits on time. After telling Jennifer I am not paying a single penny for any of these suit rentals, she spoke to corporate and they agreed that every single person would be refunded in full. I greatly appreciated this, however, your CEO needs to be aware of this awful event. No bride should have to go through this on their wedding day. I should have spent my wedding day stress free and relaxed trying to soak up every moment. Instead I was heartbroken, crying, and desperately trying to find these suits so I could go on with my wedding. To make this even better... my venue contacted me today 12/30/19. Our suits were delivered to them today by UPS. These were supposed to be delivered on our wedding day over a week ago! The shipping label even says overnight shipping December 20th but they didn't not arrive till today December 30th. I pray this is a huge lesson learned for your company and you get your warehouse in order. I trusted your company on the most important day of my life and was highly disappointed.

Amazing place to go, Ashlie, the manager really knows her stuff and it was an amazing customer…read moreservice experience. 5/5 would definitely recommend

Bessie and her co worker were amazing and kind in my experience. I had to have 2 pants tailored for…read morea trip on a one week notice and they did a fantastic job. Such kind ladies that deserve your consideration.

$325.00 for my daughter's prom dress alteration. No estimate given to us beforehand. Didn't think I…read moreneeded estimate for a hem!! Absolutely ridiculous and unprofessional way to charge customers. Go somewhere else and save yourself the stress.

We payed 180 dollars for the bottom of my quince dress and it looks like they didn't even do…read moreanything she asked them to lift it off the floor so i could walk and that was not done and to add an extra clip in the back and that did not happen either they also do not do refunds so paying that much money for basically nothing to happen isn't worth it

Fast alterations at a great price. I brought a bridesmaids dress & had it hemmed, the sleeves…read moretrimmed, & a slit added. It was ready when promised & perfect.

Needed to birthday shop for my adult son and found lots of items on sale in his size. He ended up…read morewith 5 shirts and he loved them all! I'm so glad we have a Kohls in Janesville, WI

There is one manager who thinks she's better than everyone else, She tells other people how and…read morewhen to do their jobs even though we know how to do them. She gets off on harassing employees, even if they are not her employees, and work for a different company. she's rude, unprofessional, and she needs to stop treating people like garbage.

This place was amazing and workers are so friendly and really care to help you get the best.. it is…read morefor woman and come cloth.. with great prices

Great clothing store We needed this in Janesville He has a variety of things for women Great…read moreplace to shop

The inventory of glasses and customer service was wonderful. Diane T helped me find a pair of…read moreprescription glasses and sunglasses, made great suggestions on brands, and assisted me through the process of getting my prescription from another provider. I couldn't have been happier with my visit to find a new pair of glasses from Eyemart!

I wouldn't consider going anywhere else, the staff and the customer service are exceptional. Lori…read moreand her team are the best.

We had a succesful shopping experience at BoxDrop, Milton, and Alex was so helpful. They carry…read moregood brand name furniture, deal with closeouts, and prices are so reasonable. We were struggling trying to find a comfortable chair for my knee replacement recovery. Furniture stores were telling us that delivery of new furniture would take two to six months. That did not work with my surgery schedule, but Alex made it happen. I purchased a beautiful Lane couch, chair, and ottoman. I got the chair right away, and the couch will be here in two weeks. Thanks so much Alex, will will be back when we are ready for our new mattress. UPDATE: The service you receive from BoxDrop Milton Mattress and Furniture does not end when you walk out the door with the furniture you purchase. The chair I bought was a swivel with an ottoman. Alex secured the base for me, so it did not swivel anymore. When we got it home, we still had a little problem with it not being real secure when sitting down. We called the next business day to see if Alex had another idea. He has already talked to his dad about it, after realizing the chair still moved when getting up and down. They came up with an idea to replace the swivel mechanism with legs that match the ottoman. PERFECT! Not only did they go out of their way to help, but also picked up the chair right away, put the legs on it, and returned it within two hours. The chair and ottoman are so comfortable and look so nice! Thanks so much for being so accomodating!

Don't Shop Here!!!! I'm giving one star because I can't give zero. I recently purchased a matress…read morefrom the Milton store, which I am happy with. The problem is the sales people were a bit sketchy and the payment system is a joke. I agreed to one payment a month from my debit card. They are taking two payments a month and I've been told there is nothing that can be done about it. Saving a few bucks is absolutely not worth it!!