I was excited to work with Jemson for all the cabinetry for our new house, even convincing our…read morebuilder to let us use someone new to him. Designing was great with Abby. Everything went downhill after that! Our last backordered piece arrived yesterday, 8 months from when the builder paid 50% down. The customer service and management was so lacking and we had to initiate 75% of the communication, including a demand or we take action to get the $2,000 deposit returned that they accidently forgot to credit us. We ended up providing our own installers due to the timing of everything in attempt to stay on schedule. Jemson told the builder he had to pay the 2nd half closer to when we wanted delivery. Once they had 100% payment, we started to learn of all the delays. We did not feel the urgency to get things sooner-especially with the backordered things. Our last piece had the delivery date changed 3 times, each time saying it would be a month longer. We feel someone dropped the ball in ordering. Jemson did not reach out to us to see if we got these last two pieces and if everything was complete and satisfactory, closing our order. Fabuwood's semi-custom kitchen is beautiful but it should not have taken 8 months to complete! "Thank you for your patience." was the only platitude we heard from Jemson in response to our frustration and the wait. I would NOT recommend working with Jemson if you are hoping to have an experience without frustration, stress and being treated fairly and with dignity as a paying customer.

I can't thank Jemson's enough for all their dedicated work, from the beginning of the project to…read morethe finishing touches of their Tile guy Oleg it was a pleasant experience! Thank you so much!

I had my kitchen cabinets redone over 6 years ago. I have been very pleased with them all this…read moretime. I noticed a drawer that was peeling so I went into the shop and they were very helpful saying they could get me a new drawer. They reordered the drawer, matched it perfectly and came out and installed it. After 6 years I would say that is great customer service!

This is by far the worst experience I have had with a contractor. June 11, 2013 our long awaited…read moreand highly anticipated kitchen renovation started. The end of September it was finished. From the very beginning scheduling was a major problem. Three days were allowed for the subcontractor that took no more then 1 day each. I found it very frustrating to have 2 out of 3 days with no work being done. When I asked Dave White about this I received a not so nice e-mail back telling me I knew nothing about scheduling. I wish I could say that was the worst of our nightmare. I can't begin to list all the problems so I will just mention a few. Professionalism was very poor from the beginning. I loved it when I found hidden cigarette butts in our cabinets. Hated them taking 20 minute brakes in my bathroom. Our entire kitchen was demolished with only the wall oven, counter top, dishwasher and refrigerator saved for re-install. Apparently during the removal of the wall oven it was damaged. We were never told this. When they went to re-install they tried to "fix" it. The oven did not work. After a week of trying to get it to work we called an appliance store. They are the ones who told us someone had tried to fix it. Dave White never disclosed this information to us. The design of two separate items were flawed. The apron above the sink was about 3" to short. When I asked about getting that fixed I was told by Dave White that is the standard size. I have a custom kitchen! The second big flaw was the microwave/oven that Dave White strongly recommended. Granted it was really nice but where it was placed in our kitchen was way to high making it dangerous and impossible to use without a step stool. Not user friendly. I would think an experienced designer would know about these things. When we went to pick out a new microwave we were told the type we originally had was made to be put in lower. One other thing I do want to mention is overcharge. We did change our sink style/color. The sink we picked out was much less then the sink Dave White picked out. When we needed to adjust the cost they actually charged us $800.00 more! When asked about it they said it was an error. That was not the last time they tried to overcharge us. Beware! After all of the above Dave White did fix everything but at times I felt like it was pulling teeth. THE KITCHEN I SHOULD LOVE I HATE!

I used Cozy Homes for three big projects: new room off to side of house;remodel my family living…read morearea and a new deck. The workmanship was fantastic on all three projects

Friendly and professional Serge installed over 2000 s.f of flooring in our house. Built a very…read morebeautiful custom deck. Also installed a wooden shelves system in the walking closet. We are very happy with his creative ideas and workmanship. Absolutely recommend him to anyone who is looking for a small company with skilled affordable professionals.

I highly recommend Lancaster County Housewrights for projects requiring attention to detail and a…read morehighly finished look. We hired them to add an exterior door and a bathroom with pocket doors to our detached garage. The project involved the addition of HVAC and propane plus running water and sewage to the garage. Jeff was great to work with and offered many really great suggestions for our design and the use of the space. He worked very hard to get things turned around in a timely manner and was sensitive to some specific scheduling needs that we had. We couldn't be more thrilled with the finished result and we have received many complements on how good the space looks. As an example of the degree to which he works to make sure things look right: he had to come over to make some adjustments on a couple of outlets, and it caught my attention that when he was reattaching all of the outlet covers, he was making sure that the slots of the screws were all exactly level with the ground. His eye for detail means that the finished result will look great! In the spirit of full disclosure, I knew Jeff as a friend before we hired him for this project (although we hired him based on high recommendations, his design ideas and the competitiveness of his bid). However, regardless of his friendship, the quality of his work speaks for itself and it is based on how pleased we are with that work that I can give him such a positive recommendation. We will definitely be considering him for future projects and others should as well.

I have used Lancaster County Housewrights for two projects in the last 2 months and have several…read moremore lined up for them. Amazing work, fair pricing and nice people to work with - highly recommended.