If I could give this hotel more than 5 stars, I would! When did Kenosha get so classy? This hotel…read morewas gorgeous and CLEAN. SO CLEAN. I instantly felt at home. We used to live in Kenosha and knew this building as the Heritage House when it was rundown. Since moving away, they have done a beautiful job restoring this building. The decor was swanky and classy. Everything was so clean. We booked a double queen room. The beds were comfortable. There was a mini fridge that we used for leftovers (Valeo's!!). There was also a desk that my husband was able to use for working remotely. The black out curtains on the window were legit. The room was very dark at night and into the morning. Also, the ceilings were concrete which made the room SUPER quiet!! That part was also a relief because we have a toddler and his stomping around was not loud in this hotel. Amazing! The staff was always very friendly on our way in and out of the building each day. I would recommend this hotel to anyone and everyone!!

I booked this hotel in early January for an April 24-26 stay and received a confirmed reservation…read morefor a Premier Suite. Then, just two days before check-in, the hotel canceled my reservation. I specifically chose this property because of its proximity to the starting line of a race I was traveling for. With such short notice, there were no comparable options left nearby, and I ultimately had to cancel the trip altogether. While my money was refunded, there was no apology, no explanation, and no effort to offer any accommodation or alternative solution. Canceling a confirmed reservation at the last minute can seriously disrupt travel plans, and that's exactly what happened here. Very disappointing experience.

It's a great hotel with an amazing staff. Every part of The location was nicely kept and clean…read moreincluding the outside and parking lot. I was greeted with a warm welcome, a great smile and gift bag. My room was spacious and even though it seemed be filled with guests I had no issue with noise or getting a good night's rest. The breakfast was awesome and the hotel manager was friendly and accommodating along with the entire staff. This will be my stay choice whenever im in town. Thank you Tina and Merlin

I could never recommend staying here. The entire hotel stinks of rotten, spoiled carpets. In…read moreaddition, it's very noisy, seems like some selling drugs from their rooms and lots of screaming. Stay away from this place.

I've stayed here a few times n will be again. Yes the hot tub does not work but that is also…read moreclearly stated on the website. The property is clean, well maintained, and staff if friendly and helpful. Breakfast is not great but it will do for a free breakfast to get up n going for the day.

Booked here for the pool and hot tub that is shown in pictures on many review sites. Hot tub out of…read moreorder and after talking to staff - it has been for years. Very disappointed as this was a relaxing night away for kids and us and we wish we knew it was out of order.

Kyree B was amazing! He was helpful, knowledgeable and made sure we were accommodated during our…read morevisit. The hotel was nice and updated. Well lit, stocked market, clean bathroom and nice large parking lot. Located directly across from a large shopping outlet. Good hotel choice for family vacation and shopping. Recommended. Thanks Kyree for your help!

This property had everything i needed during my stay. The staff was friendly and helpful,…read moreespecially in the restaurant located on the first floor. My room was spacious with two queen beds and a sofa bed and the bed was comfortable and the room was clean. The hotel was across the street from the outlet mall for shopping and there was a few fast food restaurants located near by. They also have a small store in the lobby area for late night snacks and beverages. The location was located right off the interstate highway for easy navigation in and around Kenosha County. Overall a great Hotel that I will definitely stay at again.

All I knew about Kenosha was the outlet malls and my favorite Kenosha Band, "Would You Kindly"…read more When the band was scheduled to peform at this hotel, I was excited to make a mini-vacation out of it and booked the night before and the night of. I heard that parking at Kenosha's lakefront and all over the downtown area was abundant and free and they had nice museums and restaurants so I was pretty excited. The charm of street cars and trolleys was a plus. Indeed it was such a nice little town with friendly people. The visitors bureau was just across the street from the hotel and, Jake, at the front office was great. He offered incredible suggestions for our visit and I just loved it! Now what can I say about the hotel...the hotel is in a prime spot in Kenosha. It's the only hotel on the water and most convenient to downtown...walker's galore. If I knew the harbor was prime location for fishing I would have brought my fishing poles! The staff is pleasant. But you'd think they could do a little improvement on the worn furnishings. The lamp by the bedside was smashed and yellowing. Immediately you just get a feeling you're in a "trashy motel". I get you are on the lakefront, yes, you have that advantage so you really don't have to do anything to get people to come. But you know if you just replaced that damaged aging lampshade I wouldn't have felt so disgusted. I believe this is one of the prime spots for entertainment in Kenosha. There were scheduled comedy and musical acts so that's another draw to the hotel. As I stated in the beginning, I came to watch "Would You Kindly" and I think its neat they provide this venue for the public and entertainers alike. The free breakfast was the typical contiental fare. They had a pancake machinine inistead of the familar waffle machine. Very clean and orderly. I felt no sense of negativity from any of the staff. I would have rated this higher if management would put more pride in thir hotel and give their customers a better impression and feel more welcomed just making simple improvements. Because of the location, I will come again but only because I don't really have a choice.

If I could give less than one star, I would. I used to live in Kenosha and this is not the hotel…read morethat I remember. The room floor was filthy. My socks were white when I took my shoes off. They were literally black on the bottoms from the dirty floor when I took them off at night. The bath towel had a tear in it? Are you serious? Now the bad part. There are either homeless or underprivileged people staying there. When I pulled in they were laying in the parking area right by the front door. One was smoking and one was passed out. I'm all for helping people but not at a public hotel. Not a good look. The only good thing about this hotel is the view of the harbor. I miss that view. I will not miss this hotel. Never again. I will be staying on I-94 from now on.

So beautiful! Stayed during the fall two years ago. The sunsets on the water were our favoriteread more

I almost felt like home, the lake view is amazing! And the rooms are vary comfortable. The staff is…read morevery friendly. We got wine, roses, strawberries and champagne for a very good price.

I stayed at Candlewood Suites Kenosha for a 20-day business trip. I chose a room with a kitchen…read moresince I needed a long stay. The room was quite spacious and clean, although many of the facilities are old and haven't been updated in a while. However, housekeeping only comes once a week, and the bathroom amenities provided aren't enough for seven days. You have to go to the front desk to ask for more, and they only give you about a three-day supply each time, which feels a bit stingy. When I first checked in, the garbage disposal under the kitchen sink wasn't working, so it seems the staff didn't check the room properly before guests arrived. Overall, if the room rate were under $100 per night, I'd say it's fair. But given the current price -- with no breakfast and no bottled water provided -- the value for money is not very high.

Staff was amazing, rooms were spotless. They even had a cute little welcome bag for my dog. Thank…read moreyou Alannah and Madison for all your help.

This has to be the worst one yet. When we walked in, the heater was on scorch and we couldn't…read morebreathe for about half an hour of running the air conditioner.The bathroom is so small, you have to shift around the toilet just to close the door. They put us in a room that is on the top floor and the farthest to walk. I have had my trash in the hall for two days with no one emptying it. She tub and shower have black mold spots, and there was a pee stain behind the toilet when we got here. The beds are hard as a rock and half pillows. Here's the creepy thing. There are 3 count them 3 sprinkler heads in this room, and it has those heavy picture frames that makes you feel like someone is watching you. I have stayed in some really nice Best Westerns, but this one is shiny on the outside and creepy on the inside.

We really enjoy our stay! The front desk staff especially Sonny and Crystal our very knowledgeable…read moreand friendly ,and both housekeeping and maintenance have been great. Everything has been well taken care of, and it makes our experience very pleasant.  The hotel bar is a great place to relax and the breakfast offers a good variety of options. Centrally located within walking distance to a variety of reataurants . Highly recommend.

Visited for a work trip and had a great experience. My room was cleaned every 3 days. Each room has…read morea microwave and mini fridge with a freezer inside. There's free water (cucumber or lemon infused), hot water, and coffee (regular and decaf) in the lobby. The free breakfast was delicious and the staff kept the breakfast area clean. They had 3 breakfast meals in rotation and fruit, mini muffins, oatmeal, cereal, hard boiled eggs, juice, waffle (ready to make). -sausage pieces, scrambled eggs, mini flour tortillas -sausage links, scrambled eggs, French toast -sausage patties, scrambled eggs, biscuits and gravy I had an issue with my room key and the front desk was able to fix the issue. They have someone at the front desk 24/7 so there's always someone available to help you. I was even able to order something on Amazon and the front desk held it for me till I returned back that night. There's a laundry room and it was pretty easy to use. My only concern was that another guest called my room and all my other coworkers rooms at 4 am. It's a little concerning that people in other rooms can call each other through the hotel phones.

Clean, comfortable rooms. Polite staff. Good breakfast. Very pleased with my stay.read more

Pretty basic, but there's a warm and friendly atmosphere, and the staff are very obliging. Many of…read morethe customers seem to be truckers overnighting. If you're looking for the Hyatt, this ain't it, but I enjoyed my stay there.

Cute, little place. Bit old and rundown but who cares. Place was clean and the bed was extremely…read morecomfy and beautiful view right next to Lake Michigan. Also close to downtown Kenosha which is fun get away for the day