Been shopping here for many years. I've occasionally tried other shops in the area, but the friendly, and knowledgeable staff, excellent variety, quality smoke, fair prices and... quick, in/out parking are my reasons for returning here. read more

Amazing products but fix your line with a sign system three people cut in front of me because there is no indication of "wait here "and it was very busy in the store with one staff member. She was amazing but this is an easy fix read more

This place is my go to spot. They're always having some killer deal on anything that you're looking to get from edibles to disposables. The service is great, I've gone early and almost before closing and they always greet you with open arms. read more

They got the best stuff I love it here Plus the staff had me well informed about different kinds of effects of each kind Thanks RedMoon for an enjoyable experience read more

the quality of the product here has really tanked over the last several months, and I just left there SO FURIOUS about the absolutely low quality in house variety that isn't indica nor sativa, but a blend of whatever they swept off the floor and then contaminated heavily with hand sanitizer. The smell of sanitizer is overpowering that I just threw my purchase straight in the trash. it's disgusting and downright toxic. the girl told me two weeks ago that they were getying in a new batch but it looks and smells exactly like the same garbage I have gotten the last four times I have been here. to make it worse it was quite certainly not a full half, more like a quarter, and this is the very last time I will ever give that place my money again. if it weren't bad enough that every dispensary in the valley has become some kind of robber baron, and expects me to be grateful for the fancy jar surrounded by packaging filled with janky herb and sticks. they must think all of their clients are twenty something with no idea about anything, and I'm sure a twenty something probably has a better hook than this place. i cant believe just got ripped off again by these people and it makes me literally want to vomit because I could have gone to cannaseurs and gotten a quarter of flower for $25! instead of the $20 I spent on something I just threw away because it was literally garbage. this place has lost my business FOREVER. read more

Always kind, helpful and knowledgeable. My go-to delivery for highest quality, clean products.

I've been a huge stoner my whole life and living in LA for almost 3 years. This is THE BEST there is. By miles my favorite dispensary around. Writing this in the parking lot right now. This HAS and WILL be my go to every single time. Big shout out to the two budtenders that always have the greatest energy. I forget their names, but when u meet the goofy Russian dude and the Blonde Curly haired women, with the big smile, you'll know who I'm talking about!!!! read more

Worst delivery driver. The guy was rude to me for no reason all bc I asked for the correct number for zellle. He did tell me the wrong number. I had it saved and it was going to a complete different man! My bank asked for his full name bc they thought it was a scam. He cursed at me and called me a faggot. I recorded the incident and posted it on my tik tok with 10k people. You CANNOT TREAT PEOPLE WHO ARE DIFFERENT THEN YOU LIKE SHIT. If I could put NO STARS I WOULD read more

I honestly don't know what's going on with dispensaries especially Red Moon. They clearly don't value their longtime customers. I'm beyond disgusted right now my blood is literally boiling. I've spent thousands of dollars at Red Moon over time, and today their manager, Tatiana, decided to go back and forth with me over $7 instead of taking accountability. Rather than doing right by a returning customer, she chose to argue and lose my business altogether. It makes make absolutely no sense. Sometimes I visit the dispensary in person, other times I order via Weedmaps. Today, I placed an order online, and they called to tell me that one of the blunts I selected was priced incorrectly it was more expensive than what was listed. This has happened before, and in the past, I let it slide and said, "No problem. But this time, I said no you all need to honor the price listed. You can't keep advertising incorrect pricing and expecting customers to be ok because of your errors. (the price difference was $5 by the way) To make things worse, this was my second order with them in the past two weeks. In my last order, I specifically ordered mini blunts, but they gave me mini pre-rolls instead a $7 price difference. I didn't notice until two days later because I had ordered several items. I let it go because it was partially my fault for not checking immediately (I did not call them and harass them or scold them about the $7 difference). But it definitely irritated me, especially because pre-rolls burn too fast and aren't worth the price in my opinion. So today, when they called me trying to make a fuss over $5 (the difference between what's listed on the website and what the price is supposed to be), I said no, let's talk about everything then. Let's address your ongoing incorrect pricing and the fact that you keep blaming Weedmaps for your pricing errors. And since we here, let's also address my last order which was me paying $7 dollars extra because I received a different product than what I ordered. I spent 10 minutes on the phone with Tatiana explaining what happened with my last order and what needed to be corrected in this one. We literally went line by line. We agreed on the total price. Everything was clear. Do you know 30 minutes later, she calls me back to say, "Actually, I quoted you the wrong price it's going to be $7 more." So after two hours of back and forth, including three separate phone calls, she's trying to change the agreed upon price by $7. At that point, I was completely fed up. I lost it really. I could not believe my ears after speaking with her on the phone explaining to her just for her to call back and want to quote me more. And the reason for the increase was because she didn't know that I wanted to address my last order. She thought I was just trying to correct the current order. Which is literally insane because I even requested that she inventory check between the two items of what I received last time and what I ordered so that it would be super clear. It's baffling to me she didn't understand I was basically asking her to validate what I'm saying by matching what you should have in stock. The delivery was supposed to take 30 to 60 minutes it had been 2+ hours. I was tired of repeating myself, so I told her to just cancel the order. It's wild to me that they were willing to lose a consistent spending customer over $7. That's not just bad business it's actually sick! Oh, and for the bonus, I literally live 4 minutes away from this dispensary. Only reason I choose to order on Weedmaps sometimes, because half of the time I don't have cash. They do not accept any form of electronic payment in the store anymore. And every single time I order I live 4 minutes away. It takes a minimum of an hour but usually longer to receive my delivery. Please save yourself the headache. It may be good for a little while, but in the long run this establishment does not appreciate their loyal customers. Literally wanted to go to war over $7 dollars when I've spent thousands and would have continued. SMH read more

horrible customer service employe's are rude and constantly charge different prices for the same items. employees don't know how to do their job properly read more

Arthur is amazing and his product knowledge is unmatched. I will definitely return and I strongly recommend this dispensary.

Selection is amazing. The price is always right, and they have specials and discounts whenever I visit. It's nice to know when staff members know their product. Very helpful! read more

Don't appreciate being turned away by "new management" because of an expired ID when I've been coming to this place for over 6 years. Love the owners but the new management needs to get their shit together ASAP. Until then they've lost a loyal customer. Used to be a nice friendly business. I see they've turned to the dark corporate side now. Highly don't recommend coming here. You'll just be treated like a number instead of a person and friend, regardless of how long you've supported this business. Extremely furious!!!! read more

Great staff very knowledgeable with all the product and very good prices great hrs never close early and easy parking .

I placed an order almost 4 hours ago and have yet to receive it despite the 30-60 min delivery time window provided. I have called 3 times and each time have been told that the driver is on his way and will be here in 15 mins, which is obviously a lie. I understand that sometimes things are running a little late, but this is beyond a reasonable delay and there is a total lack of communication. Only order from here if you want to waste your entire day waiting. read more

Used to be a great spot. Cash only was an inconvenience in the past, but now they're straight up vulturing people. ATM's got a $20 MAX limit and a $3 service charge. Go to Fountain of Wellbeing. Same prices but they take card at least. read more

This review is long over due. I like coming here for all my flower necessities. The fact that they have parking for their patrons is worth the drive! Their selection is always quite extensive and I've never had an issue with what they advertise online to what they actually carry in store. Prices are very competitive but it is CASH only! I also like that they have a point system in addition to the referral perks. 3 stars because one of their employees was not properly wearing her mask the last time I visited. I just feel that if you have people coming to your business then you should be the example and cover your NOSE- not just your mouth, for yourself, your coworkers and your customers well being! Saddened that a previous review has also mentioned this. read more

they have fake almora cartridges. these mf shops need to stop carrying this fake shit. sticker and fake car code.

This place Has the WORST delivery service they say 30 to 60 minutes and it's always an hour and a half or two hours and I'm literally five minutes away from that fucking place‍ unbelievable read more

Good dispensary, although I wasn't impressed with their topical line.

I can't say enough great things about this place. Everyone is always so friendly and helpful. You are greeted with a smile every time. The prices are ON POINT and I always leave happy. They sometimes have great promos and have my friends saying "let me know next time!". Definitely my neighborhood place to go. read more

Red Moon is an excellent Dispensary. Their prices are decent and they hold a large variety of products. Personally I looooove the puppy CBD cookies we got. I tried them on a whim after one of their Budtenders ; Chase, recommended them for me. Not only do they not smell super potent (which is great!!!) but they actually keep my pup calm in the car for long rides, and relaxes him at night. (Pit bull mix) Thank you for excellent and quick service chase! As a plus; the security helped us back out onto the busy street at the end of our visit! Super thoughtful! PS: even though it was hella hot outside, all staff wore masks, which is appreciated! read more

Local spot with great promotions and selection too. They have parking and security too. Great rewards program and the staff is cool too! Reasonable prices also. read more

One of the best shops in the valley hands down . I love the ample parking and educated staff . Always have fire products. Thanks for the help . Happy holidays red moon fam! read more

The only complaint I have about this dispensary is their rewards program sucks.. you have to spend hundreds of dollars to get a 5 dollar discount..Red Moon you can do better..! read more

Good prices. Good inventory. I like Genesis. Shes the best. I hope she reads this...... Lol. Everyone there is awesome!! read more

this is the best dispensary in the world . they have the best product in California . its a must go to see and purchase top product

Red Moon is a friendly, well knowledgable establishment with competitive prices. They have gone above and beyond in assisting me getting the products geared to my needs. They have worked with me when products didn't work well or work for me personally. Any concerns I've had they are willing to address professionally and do what they can to make the customer satisfied. I appreciate having people willing to share their knowledge to help me make the most informed decisions possible. They have always been professional to me. Kindness works both ways, and the staff works hard to ensure efficient, quality care. read more

Amazing dispensary!!! One of the best out there. Everyone is so nice and professional. Best products and customer service.

Pretty decent customer service was really disappointing as a quality in the wax I came here and purchased 4 g of shatter the band is called LIME after getting home and opening it up it is not shatter at all it is sugar which is extremely hard to handle and deal with and that's why I prefer shatter. When the sales employee showed me the sample it looked like sugar and I told her that doesn't look like shatter at all she had claimed because the sample was sitting out that's the reason it looked the way I did but when I got home and opened up the wax sure enough each gram looks the same which is like sugar. So basically she lied and claimed that it was shatter sold me 4 g of it and I got home and sure enough I was lied to and was sold sugar instead of shatter!!!! read more

I used to love this spot. In general the people are nice and the prices are fine. But they are not wearing their masks correctly. Covid 19 is known to live inside of noses and all of the employees wear their masks under their nose. Not safe. Will not be returning. read more

Blonde girl turned her back to me and didn't greet me today. Won't be coming back. Horrible customer service.

Nice prices and friendly staff. I definitely would recommend stopping by if you are in the valley!

This shop usually is good but an asshole worker at the front desk made me where I will never return. I'm from Florida and I had CA Drivers license done and they gave me a piece of paper till my license comes in the mail I had my old Florida license too and he made a huge deal out of it like I was trying to do something bad and like I've said before we go here weekly and never had an issue. Now they have lost my and my husbands business. read more

This store is TRANSPHOBIC. Security guard barking at me when no car was parked properly likely because everyone was high af. Not a single employee in the store stood up for me after I expressed I am transgender and would prefer not to be addressed as "Sir" and "Bro" but he continuously kept attempting to antagonize me. Most heinous experience and it was traumatic for me. I will be telling all my friends to stop shopping here there is way better stores and the owner is even worse. read more

This place has really gone down in quality and service. They used to have great deals on house blends. For 2 months they have been telling me they are "waiting on more" and "should have it in a week or two" and, still, nothing??? Why lie? Also, they used to give a free joint with purchase but the last three times I have visited they have told me they are "out"? You'd think they would like to keep a loyal customer happy? Guess not!!! Time to check out other dispensaries... read more

Chill place owner and staff are welcoming ‍ First time here but is not crowded, fast in and out Legit! Good vibe colors- read more

This girl with tattoos and glasses and brown wavy hair who checks people in always has the worst attitude and is so rude as she's checking you in. She acts like your bothering her. Won't be back read more

I was super happy they had many products to choose from as I am very picky smoker and go off the the smell of the bud. The staff here are super friendly and actually care about you unlike the disaster that is The Reefinery down the street. Come here if you like being taken care of and not just viewed as a dollar sign! read more

Man Chris is awesome! He and his staff always have excellent customer service with a variety of products.