First if all they were 2 hrs late & no contact telling me they were going to late…read moreThere was an overwhelming smell of weed fr both of them I asked him 4 about 45 minutes to remove the door to get the couch in Finally my neighbour came over & talked some sense into him Before he finally removed the door He said it's a smaller doorway it was standard He must of wasted over an he We askex him to put boxes & bags of clothes in the basement When i went down to the basement i couldnt do anything It looks like it was just put anywhere Friends came r coming over to sort things out How do they expect a 70 yr old woman to lift things to organize Very very disappointed the only appliance i had was a small freezer No bedroom furniture No appliances I feel they took advantage of a senior woman They charged me over $1300 I do believe i should b compensated

The movers were very professional, friendly, and helpful. We booked our move fairly last minute and…read moreLet's Get Moving was able to accommodate us. The instructions were clear and they were very communicative throughout the process. I would recommend their services.

I moved on April 30th. The company made a mistake in booking the time slot so they showed up…read moreearlier which i could handle fortunately. The crew was very friendly and efficient, then we realized (one of the members actually) that they broke an old dresser so we made a comment on their sheet of paper. I payed the expensive "insurance" beforehand that's not refundable and I'm still waiting for some $50 CAD IKea gift card they said they already sent me maybe two weeks ago to my email. I'm tired of having to email people back and forth

I have been dealing with them for almost 8 months trying to get paid for damages and over billing…read more the lady Ali Bailey who I was dealing with had deflected and lied and even when provided with her own emails just says it's my fault for not replying soon enough. the drivers showed up high billed 4 hours more I spoke and texted with the manager who she said would see about fixing prices I had to repair damage to the one house within 24 hours due to sale and they just kept telling me that the new owners needed to get back to them about cost. ali wouldn't listen to the fact the fixes got pair for and set up by me. then damages to our 100+ year old home are being said they won't pay or fix them I wouldn't ever use them again

Edwin Jada, Owner of Pick & Move = dishonourable, disrespectful THIEF. I contacted Pick & Move to…read morehelp in Sept, to make things easy & less of a headache. They were highly rated, reasonably priced business...I was happy to support local...but EDWIN has caused me SEVERE STRESS since. They were *initially* VERY responsive via email to secure my business, seemed like genuine, kind, honest humans. There was a 30% discount. *SEEMED*-LIES. He's despicable after what has occurred. I sent a $100 deposit on Sept 20, 2024 to secure a date: Sept 28. The deposit goes toward/is deducted from my FINAL TOTAL AMOUNT. BUT WASN'T. I OVERPAID $100 (he "forgot" to remind me/let me...and who remembers that SMALL detail when they just underwent the stressful ordeal of packing and moving?? Least he could've done is remind me) & they LOST a $40 item of mine, HE AGREED TO REIMBURSE ME $140 BUT NOW OVER A MONTH & HAS NOT EVEN AFTER MANY EMAILS. Said he would on Nov. 8 but DIDN'T!!! I have proof of this all. The move happened, it was all helpful/great... although they were at least 1-2hrs LATE, & I had requested 3 movers b/c I wanted it to go faster so I could spend LESS - should have been $367.50 + 5% GST ($18.38) = $385.88...they only came with 2 movers for the 1st hour & then 3 movers for the last 2.5 hours... so I overall spent MORE than I was quoted & wanted = $425 (I rounded up the cents), which is $40 MORE THAN I SHOULD'VE FOR MY ORIGINAL QUOTE. For the extra 30 mins, he said he knew I wanted 3 but only got 2 movers, & so he said to transfer him what I thought was "Fair"...I transferred EXACT $$ based on their fees. I WAS HONEST. I WAS RESPECTFUL. UNLIKE EDWIN and Pick & Move. I contacted him Oct 5 informing him that I was missing 1 item that I KNOW his mover had taken (black coat rack, $40) - asked him to look. He said he would look (Oct 8) but couldn't find it (Oct 18). I asked for reimbursement since lost under THEIR watch (Oct 18). He AGREED (Oct 21). By Oct 30 NOTHING sent. Emailed again..No reply. Emailed AGAIN Nov 6 when I found I OVERPAID because of the deposit, so now $140 needed. HE replied Nov7 he'd send it on Nov 8. HE DIDN'T!! WHY WOULDN'T YOU JUST SEND THE E-TRANSFER RIGHT WHEN YOU SENT ME THAT EMAIL?? Make it make sense. YOU LIAR!! Now Nov28, I have emailed 8x more. PAY ME! I sent Interac REQUEST Nov 6, still unfulfilled and I have not been paid back. JUST PAY ME BACK AND BE A DECENT HUMAN!!! It's not your money to keep and I have expenses.

I wish I could give zero stars, such poor logistics and communication surrounding my move. is it so…read moredifficult to be on time and not break things? the very reason you hire a company is so things run smoothly. would suggest everyone look elsewhere this is the most unprofessional company I have ever had this displeasure of hiring.

Attentive. Thorough. Super friendly. Staff make sure you get everything you need. Good quality…read morecartons with a wide selection. Best place for one's moving needs.