We enjoyed everything, from the service, food, atmosphere, and customer service.It's been a long time since we've been to a Red Lobster restaurant we liked everything the ambiance. The service was particularly good. It's been an enjoyable meal and experience, especially the service. We look forward to returning. Bam was excellent read more

Very good food the bread is excellent! Definitely worth going the one on Dutchmans Lane

I recently visited the Red Lobster on the Outer Loop! What an experince I had. I was instantly greeted at the host stand and accommodated to a table. My server was Jade and she was so sweet and pleasant. She provided menu assistance since there is a lobster fest going on. The feel inside was different because things didn't seem chaotic and the restaurant was clean. It was nice to see that. Jade was efficient with things. The tea was good, the biscuits melted in my mouth, and the food was piping hot. A manager visited my table and she was so sweet. She made me feel like a person just expressing genuine care about my experience. Her name was Sheila. Overall my experience was amazing and I can't wait to go back. Thank you Red Lobster! read more

My girlfriend and I absolutely love Red Lobster so we always come here to eat for special events, like birthdays or celebrations. That being said, it's diffcult trying to narrow down what we like because we've been here so many times. Let's start off with the service. It's always been great, we've never had a bad experience here. They've always been communicative. We usually don't have to wait but whenever we do, they've always informed us how long the wait time will be and assure us that they'll have a table ready as soon as possible. The food is usually delicious but since my last review, I have unfortnately had to knock off one star. I'm not sure if it's because they recently had to file for bankruptcy but the food quality has started to go down a little. There have been a couple of times where we have ordered shrimp and it has tasted fishy and had a weird aftertaste. My lobster tail was also overcooked the last time I had it which was unfortunate because it's expensive and I care a lot about texture. Regardless, the food is still good, I've just noticed a bit of a decline in quality. When we come here, we usually just order the ultimate feast and share it between the two of us because it's a little too much food for one of us. You get a lot of variety this way and it's pretty good. However, with the unlimited shrimp deal, we get the crispy dragon shrimp, garlic shrimp scampi, and the shrimp linguini alfredo. My favorite is the crispy dragon shrimp because it has a nice sweet glaze. It's very flavorful and reminds me a little of orange chicken. My girlfriend likes the garlic shrimp scampi and I can't blame her because the garlic butter they soak it in is flavorful and buttery. The shrimp linguini alfredo is good too but it doesn't have much flavor. The prices are fair, especially the infamous unlimited shrimp deal but I did notice that they raised the price on it a little. I will mention that the last time we got the unlimited shrimp, the waiter informed us that you can no longer take leftovers home. I guess they were losing too much money but hearing that was kind of disappointing especially because they should tell customers that before they order it, not afterwards. Luckily, the waiter let us take ours home. Overall, I still like coming here. The bread rolls are amazing, the prices are decent for seafood, the service is excellent, and the food is still good. read more

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Food was so good!! Service was great as well. No waiting. The music was bumping too! I will definitely be back.

Red lobster located in the okolona portion of Lousiville Kentucky off outer loop road near the Jefferson mall entrances. This location has been here for well over 20 years. I can remember going here back in high school a few times and likening the cheddar biscuits a lot. I wasn't a big seafood guy then so didn't remember much else. So finally after a long span I stopped in here for lunch the other day with my family. The place is still very nice and spacious inside and intimate low light setting. Our service we received today was above average so they did a nice job. We started with a calamari app to go with the still tasty as I remember cheddar biscuits. The calamari was solid. Not bad but any means but nothing groundbreaking. Very average of I'm being honest. I personally ordered a lobster pizza and I was pleasantly surprised by it. It was very good. My wife got the steak and lobster and said it was really good. Steak was slightly over cooked but nothing to deter her. My oldest got the crab legs and she was a big fan. The younger three daughters got kids meals consisting of Mac and cheese and popcorn shrimp. They all appeared enjoy it. I tried my third born popcorn shrimp and I'm must say it was great. Maybe the best popcorn shrimp I've had before. Overall we had a very pleasant visit. Nothing that would make me wait another twenty years to come back. We will definitely frequent more often and add red lobster into our seafood rotation some. read more

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This past weekend we enjoyed a wonderful dinner we haven't visited in sole time. Wait was 30 minutes so we enjoyed a tall frosty Octoberfest Sam Adams our bartender was friendly and attentive starting our evening perfectly. After seated our server was as helpful with catch of day and attentive. We chose to share two fabulous entrées of fettuccine Alfredo with broiled shrimp and the New Orleans salmon. Prepared to perfection. Flavor was on point. Side fresh and tasty. Management was kind and visible to all guests. We will definitely put in our new restaurant rotation. Clean facilities. Casual ambiance perfect for your next date night. Well lite lot parking. read more

Food was terrific and tasty. Waitress provided exceptional service and was friendly. Great menu selection. Food was prepared accurately and in a timely manner. Overall experience was very positive and pleasant. read more

The service was not good at all the wait time after being seated was ridiculous we will never go back it was like we was invisible the whole time read more

I went to the Red Lobster in Bowling Green KY while traveling a couple of days ago. It had been 2 years since I was last there. My experience this time was the same as 2 years prior. Absolutely fabulous! We had the Shrimp Scampi, Lobster Flatbread, Crab Legs, Citrus Sangria, Top Shelf Margarita, and Virgin Pina Colada. The drinks were cold and refreshing. Our server was friendly and efficient and the atmosphere was relaxed. Everything was hot, tasted fresh and was exactly as ordered. I will always return to this restaurant whenever I'm in Bowling Green. read more

Red Lobster - Refreshing Libations! - Seafood Near Me - Louisville, Kentucky

HORRIBLE!!! The Outer Loop Red Lobster ....Went Today And The Service Was BEYOND Bad....Slow Service...Food Order Wrong...Waiter Was Either Overly Medicated Or High On Drugs...He Was In A Daze....Actually THREW Our BILL at us!!! We talked with the Manager ERIC...He acted as though it was nothing..so after leaving I called General Manager..AARON to inform him of the incident!! GO FIGURE....He Acts Like Oh Well.....So We Will NEVER Be Back at this NASTY Place !!! BEWARE of the HIGH PRICES AND HORRIBLE SERVICE!!!!!! read more

I'm a big RL fan although we don't go often. We were in town for the weekend so we made plans for endless shrimp. The food was good-RL quality. I think $22 bucks for what you get is a fair price. I took 2 stars off for the long wait times (when there were very few customers in sight) and when we asked for the biscuits we were told, "I'll try. Our biscuit girl just started last week and she's slow." Hey, your "biscuit girl" being slow is not our problem, bring on the cheddar bay! read more

They are really trying. Seems to be struggling with keeping things moving for patrons and the speed of the food being done. They also may have been short-staffed. When I was there, we waited a while for our to-go order. So do not be in a rush when you go or make sure you call in your order well in advance. They did not have a full menu still so please call or somehow find out before you go if they have the food you want. My food I normally get is always on the menu. They are limiting the people in the building and the waiting area does not have seats available. Hand sanitizer is available as well. My food was really good. I got the pick 2 with shrimp scampi and fried shrimp. The shrimp was amazing as usual. I never expect them to mess the food up. My sides were Caesar salad and green beans. The only had romaine lettuce and a select few salad dressings (if you get a different salad and want different dressings other than caesar). They also didn't have many vegetable options at this time either. I'll go back. I know this is a transition time and they are really trying. read more

Yeah so after ordering the Rock Lobster tail. I will not be ordering this ever again. The Lobster Tail was so tough I had no choice but to eat it since I ordered the food to go and it was too far to drive back. The rice, salad, broccoli and fries were good but can't say the same for the Lobster Tail. I just couldn't wait until today to try this Lobster Tail. I had been thinking about this food since I saw a Red Lobster commercial last Friday. I just knew it was going to be amazing, but the moment I tried to stick my for in the lobster meat I instantly had buyers remorse . Everything was seasoned well except the Lobster Tail Worse $31 I've ever spent. I do not recommend this food at this Location. ***reason for low score****** Lobster Tail Too Tough Lobster Tail Unseasoned Updates review since then. I was told that I would receive compensation for my issue on July 6th. Called today August 11 and was told that my gift cards were activated on August 5th literally a month later after I was specifically told they would be in the mail Monday July 9th. Will update accordingly! read more

Red Lobster - Rock Lobster Tail - Seafood Near Me - Louisville, Kentucky

How is this place still in operation? I use to love Red Lobster once in a while. We thought hey the parking lot is empty, let's go, and big mistake. NEVER AGAIN. The menu is a fraction of what it use to be. I loved the fresh fish of the day, all that's gone. It's a basic menu and nothing had flavor. I won't be surprised when the building is boarded up! $50 I will never get back. Damn Head to one of the Crab Houses that are popping up all over town. I am in a terrible mood now. Feel like I got robbed paying for that crap! It wasn't even the servers fault. RIP RED LOBSTER!!!!!! read more

This has been my to go Red Lobster for over 10 years. Since I was introduced to sea food, I've been coming and enjoying this particular red lobster. I've never had a bad experience here, never. The staff is always friendly, food comes out at a decent time, and it always comes out just right. Their admirals feast is what I typically go for if I'm wanting to stock my belly up with food for 2 days (it's a big portion of food) or their crab legs. Their buttery biscuits are to die for and can literally fill you up before your food arrives if you don't watch out . They're a little on the expensive side but has always proven to me why they price their food a bit higher than the rest. Their service and food is fantastic. read more

Red Lobster - Admirals feast - Seafood Near Me - Louisville, Kentucky

My Godparents took me here for my pre-birthday celebration. OMG their biscuits are the best!!! We had an awesome waitress who brought out as many biscuits as we wanted and the way we requested them. She was very nice and accommodating. I ordered the lobster spinach dip. It was the fist time I had tried it, but it was good. It was different, but good. I don't usually like the way the resturant always has an overall level of grit to it, because it comes off as dirty. I guess that's because of it being a "fish house," because I feel that way in all kinds of fish houses unless they're more upscale. Other than that, I would come here again. read more

Red Lobster - Seafood Near Me - Louisville, Kentucky

Had to try the endless shrimp deal. Reds was a little less flavorful. The garlic and bacon was very good and good size shrimp for the dish. Coconut shrimp was cooked to perfection with a nice dipping sauce read more

I've ordered from this Red Lobster in Louisville three times. What a disaster. Food cold, and looked to be thrown into containers. As always, the cheddar biscuits are the very best thing you could order. Don't go there. Don't give them a second look. They can't make a crab cake for the price they charge. They give you a minuscule amount of food. Their sides are horrendous, no care at all. How awful for Louisville. There are great local places for seafood. Try them. read more

Red Lobster used to be something to really look forward to...My recent experience left a lot to be desired. Wait staff was decent but the food is overpriced and the quality was disappointing Appetizer of Lobster Artichoke dip has changed. It was like artichokes and bits of lobster thrown in their lobster bisque and add cheese. Not what it was when it 1st became part if the menu. Admiral's Feast was my choice and subbed shrimp for clams ($4 upcharge). The ceasar salad was really cold but drowning in dressing and the limp brown edged romaine made it undesirable and I pushed it aside. The entree came with a barely warm baked potato (butter struggled to melt). The fish fillets looked like small perch fillets instead of whitefish. I had to actually laugh when I realized what they were the were so small. The shrimp was the only thing that captured the overall rating of 2 stars above. I was with a large group so I didn't complain to the management but I predict if many others receive this type of quality, this RL won't be around for long. read more

The chocolate wave cake is the best! I can't give an honest review of the food or location. I always always get my food to go. I always order cake! Last time I ordered cake and biscuits! Got all the way back to ups and I had biscuits and a brownie. Yep had to drive all the way back - didn't even get new fresh biscuits. But they said keep the brownie - yuck. It looked horrid no thanks! Either way we will be back again for the cake and nothing else! read more

Horrible service and horrible food, never brought any refills to the the table, only brought one round of bread, no one was in the restaurant so there was no reason for complete negligence, our server decided talking crap about other customers was more important than serving my table! If that wasn't enough my girlfriend and I both ordered the same meal and waited for 20 minutes just for the same server that has been talking the entire time to come inform us they no longer have that item and we need to order something new... all in all terrible service! read more

Our party of 7 had a great experience tonight. We were seated right away. Our server David was amazing. He did a great job with everything! The food was delicious. Over all David made our experience a 10/10. We appreciate it! :) read more

Had to wait 20 minutes for a table but it was so worth it Our server Jaz was great I haven't been here for about six years and I am kicking myself read more

Red Lobster - Seafarer and admirals feast - Seafood Near Me - Louisville, Kentucky

I must say the food and service here is great...it was fresh and plentiful (I even got take home biscuits!). I dropped in one afternoon to eat at the bar. EVERYONE I encountered was friendly and helpful. The manager even stopped by to chat with me. I wish I could remember her name. This was the week of March 12-15. I dine out often, and I know Red Lobster is not knows as fine dining, but my experience was better than many lofty and expensive establishments I have visited. I wanted the company to know the folks at Outer Loop/Okolona, Louisville KY are awesome. Leesa M. read more

I haven't been here in over 2 years I understand why I don't come here service is super slow...

Ordinarily I wouldn't review a national chain but before this Saturday I hadn't been to Red Lobster in years so I figure, what the hell? My boyfriend and I had a gift card for the Darden Restaurant Group and, being huge seafood fans, we obviously chose to go to Red Lobster. We started with the coconut shrimp which were pretty good if standard and the cheddar bay biscuits which are so delicious! For my entree, I had the lobster tacos. They were passable but unfortunately the flavor of the lobster was completely overshadowed by the amount of pico de gallo and slaw that was on them. My boyfriend got the Ultimate Feast with fried shrimp, shrimp scampi, a lobster tail, and crab legs. He completely finished it and it was impressive! The service left something to be desired. We only saw our waiter 4 times: once when we were seated, once when our drinks were brought, once when our food was brought, and for the last time when he brought our check. I had to ask another waiter for a drink refill. All in all Red Lobster is just OK but is certainly more preferential to the other restaurants in the Darden Group (Olive Garden, Longhorn's, etc...) read more

food was great, but the service and server were terrible, I had to stop the manager toget clean silverware that had not been clean properly. the decor is outdated , and things look the same as it was 30 years ago. avoid this store in Louisville, Ky on outterloop read more

Good but not always hot seems like it might be sitting for a bit instead of made fresh but their usually busy so if could be the just want it ready as soon as I walk in so that might be it but taste is always on point for Cajun pasta read more

Food was absolutely terrible, I got surf an turf, the lobster was cooked then reheated in a microwave, so chewy not even edibl, the steak was overcooked asked for medium an got dry as a bone well, sides were not only ice cold but tasted horrible, I would never recommend this place, an then I call to explain my experience to the manager just to get hung up on, BEWARE, ABSOLUTE TRASH!!! read more

Stopped here on November 18,2018 on the way to Indiana, this had to be the best Red Lobster I have ever been to. Service was fantastic, our waitress Brittany was on point. Call ahead seating was great! The food...my salmon was delicious, but my husbands steak had to be the best I have ever had and I am not a steak fan, he agreed and said best ever. For a place known for seafood ~ they ACED the steak! Thanks for making our 18th anniversary dinner the best of the best! read more

I eat here about once a year, mainly because I live more than an hour away and it is a bit pricey, but I love Red Lobster! My 11 year old love it too, and since he got a good follow up appointment after his surgery, I figured it was worth the splurge for all he's been through. We arrived around 2pm, and was surprised how meany people were eating a late lunch too! From the moment we walked in everything was practically perfect! We were treated with a warm welcome, and seated promptly. Teresa was our waitress. She was very professional and nice. We got a visit from the manager on duty to check on us too. The food was great! I got unlimited shrimp and Teresa was quick to keep offering more. The only downside would be the restrooms weren't up to my cleanliness and smelling standards, but the wonderful service and care given to our visit makes me want to eat there everyday! I also downloaded the app to earn points to get free items in the future. read more

Lobster fest always good to get the lobster combos and whole lobster, lobster tail add calamari and veggies plus fish clams and shrimp I'm in heaven.. read more

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Haven't been to Red Lobster in a few years and now I remember why. Took my 2 nephews out for a bite. 1 of my nephews and myself, ordered, the Ultimate Feast (lobster tail, crab legs, scampi x2, mash, and broc). Sub scampi for the fried shrimp. Stephanie was our server. Very nice, polite, and great with the boys. When the food arrived to the table, the legs were flavorless and cold. Told Steph. She said she would notify the mgr. Mgr never came to our table. Walked by, but never stopped. By the time replace legs came out (by the mgr), we were done eating. The legs were much smaller than the originals and they were supposed to bring 2. They forgot to bring the other legs. So, he had to go back to get another cluster. The Ultimate Feast was a joke. For that amount of money spent, to only leave hungry, was ridiculous. read more

I stopped by for lunch on my way to Nashville. I was seated for 10 minutes without ever being greeted or asked if I had a drink order. The waitress passed by my table at least four times within that 10 minute. I got up and left. read more

We only go for their annual all you can eat shrimp with family and stay for hours visiting and getting full. We had one bad experience at the outer loop location in Louisville, Kentucky but the manager, Robert, was very nice and made the situation right. This is our favorite (and closest) location and it's always clean with hot delicious food. I highly recommend this restaurant for any occasion. Seafood is my favorite and while a little pricey, it's totally worth it! read more

Left out my broccoli on my take out order which made it an unhealthy s-hole meal, mainly. I mean the green vegetable is the only thing that made it a healthy meal.... Not a huge deal in the grand scheme of things but ruined my f-ing meal...so here's your f-ing review for it. read more

I am not a big seafood fan. I generally go when I am with a group of seafood-loving friends and I am out-voted. In my opinion, I would prefer King Fish or Joe's Crab Shack because they both have a larger selection of non-seafood choices for folks like me. I felt the Red Lobster menu was limited. However, seafood-lovers will probably be satisfied. I cranked my rating up to four stars because the server was excellent. The decor and atmostphere inside was relaxing. Overall, I did enjoy my visit (Saturday/Lunch) to this location. read more

we love this Red Lobster. the steak is suberb and flavorful as my husband is not a seafood fan...but I am, so he indulges my love for it. this is our favorite location. we drive the extra miles for this one. Great job! read more

Haven't been to Red Lobster for several years. We enjoyed it many years ago, until one year we had several bad experiences with the food and atmosphere. I have some friends that work at UPS and they stated the place had some good changes. So they wanted to try it out today, and we actually had a good experience. I gave it four stars because the food tasted good and our waitress was really nice. I got the surf & turf(lobster & steak) with green beans and mushrooms. The lobster is way smaller than the picture in the advertised menu, but I was full after eating 1/2 my plate. The lobster was cooked just right, but they over cooked my steak. I tried the dragon broccoli, and it was good too. Some at the table tried the fried catfish and others tried some grilled fish choices. Everyone said everything was good. No complains. read more

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