I literally just went there the other day and they were trying to sell me two tires and I said no I…read morejust need you to put air in my tire and then I go back today to see if they could re-redo the computer part for the wheels and the guy told me Matt told me oh we're not gonna do it. It's too hot in here, but you can go in and make an appointment and I'm like it takes less than five minutes and he goes. Yeah it's just too hot so yeah no I would never ever recommend this place.

The customer service was just outstanding! From the front desk person to the greasy, hands-on guys…read moredoing the heavy lifting. Very informative, knowledgeable AND polite. They got me in and out long before the original time on my quote. I couldn't be more satisfied

The gentleman that I spoke to about the balance never asked if it was balanced when I left. He…read morejust kept saying all the weights were there - that doesn't guarantee they were in the right place! No I wouldn't recommend!!! I would never go back - even if I had a flat in front of the shop!!!!

I had a flat in busy traffic so immediately pulled into the nearest parking lot to avoid bending…read morethe rim. Unable to change it myself due to health limitations, I called their number and within 15 mins a tire tech arrived, removed the tire, took it to their shop and returned with a new tire and replaced it within an hour. Not only did they go above and beyond quality service, but charged a fraction of what others quoted me over the phone without even coming to my vehicle. I'm grateful for their honesty, excellent service and quality.

They were very helpful. Fantastic service and stayed late to help me with my car after work and…read moredidn't charge me thank You.

They were attentive courteous & really helpful. We had a great experience. I would definitely…read morerecommend them!

Very nice owner, even in the midst of LOTS going on. Simply pulled in for a tire pressure check on…read moremy travel trailer before starting the long journey back to Montana. They did it for free, but he was so kind that I bought his lunch! Could definitely use some cleaning up... but good people

he is the filty talking person that i have ever seen very rude lies all the time would not go back…read moreagain even if he beg me too

I had them install and balance tires (I bought tires online). I usually drive in town (45 mph and…read moreless). I drove in highway (55 mph) and found balance to be off. I went to shop- the owner checked - said the weights were in place and it would cost me $55 to balance. If you go to them - make them ride with you on highway ... before paying them!

Had a small leak and was 11:00 am and said he couldn't fit fix it bz he closes at 12pm and had to…read morechange 2 tires.... point is that my leak is a fast fix and could had done it after and to decline my service when I was in need was pathetic

Although the female making appts and checking in is a failure. Been there many times for my vehicle…read moreneeds. Overall very good. Left with two things needed, not checked into, due her failure. The techs/mechanics excellent. And the shop supers were checking into a past ? Item told me todo. Couldnt get it on write up for tech. BUT, try make it 2000 miles to next service.

Came in for a 12:00 pm appointment on a Thursday for an ($100) oil change and tire rotation. Had to…read moretake off work. 40 minutes later, they hadn't even pulled my car into the garage, so I asked for my keys and walked out. They're charging $100 for this level of service. I guess appointments don't mean anything at Hibdon. What a joke!

First things first...they helped my scared college daughter who got a flat tire and helped her when…read moreI couldn't be there. This Firestone location was so kind to my daughter, plugged her flat tire, and fixed a faulty sensor (for only the cost of the sensor) so this won't happen to her again. Firestone on Main got my daughter in immediately and provided us with the comfort and trust knowing her tire is safe and that they'll always be there if we need them. Thank you, Firestone! You're trustworthy, safety minded, and fast service.

I have visited this location quite a few times now and have never had a negative experience. The…read morepeople that work there are so kind and helpful. They have helped me with flat tires, oil changes, wheel rotation, and wheel alignment. I think their prices are fair for their services.

DON'T WASTE YOUR TIME HERE! They don't want to help and they will leave you on side of road when…read morethey are close to closing time!!! My family was hauling a trailer 3 hours from home. We had a flat on the highway and started immediately calling every tire place off I-35. We called Total Tire, Walmart, Hibdon, RNR 20 min before they closed and all told us no thanks. They wouldn't helps us. RNR even told me they "turned off their air" already. We called Discount tire 15 min after they closed and they guy that answered the phone, said absolutely! He asked if we could get him or did he need to come to us!!! Wow! Never again will I use anyone else. They got me back on the road in less than 5 min with a new tire! He told me it's the motto of Discount Tire to always serve, if at all possible! We are so thankful!!!!

Went in with a tire Walmart couldn't repair (screw in tire) and this place was able to fix it…read morequickly for just a mere $10 in comparison to the new tire Walmart recommended! Very friendly, helpful and quick. Looking forward to trying them when I do need new tires.

We had to have our car towed to the shop and they made sure to keep us updated on the repairs and…read morewere incredibly honest and professional. We will be taking all of our cars here in the future!

So I bought a van from an out of state dealer and I had them meet me at Profix when they brought it…read moreto me to sign papers because Profix will do check up on the car for $140, make sure I'm not buying something with hidden damage or issues. Philip was AWESOME and took care of me, showed me where there may have been damage and gave me a full report in an hour. Not only that while I was on the call with the sales rep from the out of state dealer negotiating based on what Philip and his guys found, Philip actually went out and double checked something on the car and gave me his thoughts while negotiating. I wouldn't have bought the car without his help. And he let us sign the papers in the waiting room, even printed out some copies of paperwork from the out of state dealer to help us. All this to say, in my experience they are honest, well priced and very helpful. If you need a trustworthy, go to auto shop, this is it. Rylee also is awesome and has always taken care of me and gotten me asap, and has great knowledge.

Had a nail in my tire. Only about 37k mi on them so just wanted it plugged. They cked all tired and…read morelet me know where the tread was, which was still in a good range. I waited about 1.5 hrs and they got the tire fixed (they were really busy). I went to pay and they said it was free. Wow! I will say we do buy all of our tires from them but this tire was actually the original tire from car purchase. Very friendly service also.

while the staff was extremely busy, it seemed that the inside salesmen seemed to be more interested…read morein social media and sharing memes than addressing new patrons that enter the shop.