My mistake was telling them I didnt care about my furniture. I did this to help them know I did…read morenot need extra charges. I had moving blankets for my furniture and was prepared with tape and extras. Well, they said I didn't need to cover and all would be well. My white sofa was almost ruined. Wooden furniture scratched, dented, missing items. They used me because I was in time bind. I am a single senior woman and I trusted the kind, caring voice who I talked to for 10 minutes on the phone. I asked for my sofa to be cleaned and they refused. 260 dollars for 2 hours, local. no more than 8 min between pick up and drop off. No stairs, no assembly. Just poor and uncaring service. Shame

Stole a lot of my items. Workers argued on the phone instead of working. Moved slowly to increase…read moremy cost. Horrible experience.

I cannot say enough good things about these guys! They were able to accommodate me incredibly last…read moreminute when I was in a time crunch, and what we all thought would be a relatively quick move ended up taking SO much longer than expected and going very late into the night. They never once made me feel rushed or like I was inconveniencing them, and they stayed so positive, kind, and helpful the entire time. They went above and beyond, helping me with every random little thing that came up like finding me a stand on amazon that would fit my tv and giving me opinions on my decor when I needed advice. Just genuinely such nice people and such a great experience. I'm incredibly grateful for how accommodating and helpful they were, especially on such short notice. Would absolutely recommend them to anyone and would use them again in a heartbeat!

We requested two trucks and four movers. They initially could not get the contract correct and it…read morehad conflicting information where we were getting one truck and two movers on one side of the document and two trucks and two movers document and they tried to reassure me that I was actually getting two trucks and four movers and I was trying to clearly communicate that this is a contractual agreement and that there's conflicting information and the contract needs to be correct. It took three attempts before the contract was actually written correct correctly. But that didn't matter because they were supposed to be there between six and 630 on a hot August day and they arrived at about 640 with one truck. I specifically asked if they were full-time workers or hired and they shared with me they were full-time and they also shared that they had their own moving trucks and they actually showed up in a U-Haul truck. Of course at this point when you're ready to move an entire house they kind of have you over a bend and they realize this so I had three movers and one truck and I made a phone call and I talked with the Oklahoma City manager, not the initial person out of Tulsa and he was very like well things happen, you know we're doing our best we have to pivot, blah, blah, blah blah blah, and they can go get another truck you know, U-Haul doesn't open until seven. They had a truck breakdown and they knew they didn't have their own moving truck last week. So again he kept saying well we can go wait at U-Haul but it's gonna slow down your move and we could get started and go ahead and get them going. Yada yada yada basically blew us off so we had one truck and three guys they started and they did move at a fairly consistent, slow pace. So they filled up one truck and if they would've had the second truck there we could've kept going. But what they had to do was they had to take an hour and 25 minutes to go get the second truck and they acted like well. it's really not a big deal but it actually is because if they would've had the second truck, they could've taken their hour lunch and then we could've gotten ahead of the game by 25 extra minutes. They were one supervisor type person and two younger guys, and then the third younger guy came along at 9:15. I called the owner Corey and all I got was things happen and we have to pivot and protocol this and protocol that and protocol this and he said they should communicate with you when the fourth guy is coming and there was no communication and he said well our protocol says this there is no communication. One of the young men dinged our Wall my husband ended up, going to Walmart to get some plaster and fixing it and painting it Someone else broke a lamp. And then one of the gentlemen opened our glass door too hard and the little thing that you slide to keep the glass door open broke. At this point, we just wanted them to leave. We did get a $100 discount for the hole in the wall and they are "ordering a lamp that should be there Tuesday or Wednesday we shall see. I really liked Corey the one from Tulsa, but he's a salesman and just be mindful of that. Jacob in Oklahoma City could give a rats behind. It was a debacle from the start. I had one young man who was dropping the F bomb in my home the other one his pants were literally falling down because he forgot to wear a belt. It just wasn't a great experience at all moving as stressful enough, but they certainly knew they had you over the barrel and when they just act like they don't care and that's my opinion, it makes it even worse. We end up tipping the movers. It's a hot August day over 100° took him a long time but my point being they knew they weren't gonna have two trucks for the contract and I think that's just shady. I would not recommend them based on my experience and my personal opinions .

Professional, fast and very reasonably priced. Would absolutely use again! Thank you!!read more

I hired James again, this time to load my furnishings and boxes into a 26' truck, James loaded all…read moremy furnishings into the truck without a single scratch or broken item. They were professional, courteous, and clearly knew what they were doing. I couldn't be happier with how smoothly everything went. Highly recommend for anyone looking for fast, careful, and reliable service!

These ruffians do not handle with care broke damn near half my furniture and weak little dudes…read moredragged everything across my floor causing scratches everywhere.

Quick, very respectful of property, and takes direction. $100 credit card deposit is required…read more Two guys, wrapped important items and secured them in the truck. Move in was just as efficient, and safe. Highly recommend them, saved my back!!

Wow!! Serenity has moved me 3 times now and they always send a polite movers with knowledge on…read moreloading. They are quick and the best value for local and long distance moves. Jacob gage and Caleb were quick kind and efficient. I couldn't ask for a better go to moving company.

Worst move ever!! What should have took a couple of hours took 7 hrs!! 3 guys!! We used this…read morecompany 4 years ago and the move was great!! So I wanted to use them again and sadly it was horrible!! Could not read a box on where it should go. Left a bedroom table in the kitchen.Put a dent on the front door of fridge!! Cost over 1000.00 to move a couple of miles.. Very slow, one dude couldn't stay off his phone!! Very stressful move!! Moved at a turtles pace!!

** This is an addition to my previous review. After I left my review of our experience on our most…read morerecent move using All My Sons Moving I was contacted by their team to discuss the aspects of my review and what went wrong with our move and what things went well. After reviewing all of the details, they were very kind to initiate a refund to me as compensation for things that didn't go well. That does mean a lot that means I didn't overpay for something I didn't get and I am extremely grateful for that aspect of their customer service. That is something they are doing right and I hope that they learn from this experience and make improvements in the future.

From the time I spoke with a representative, until the next day when I was contacted the price…read moreincreased greatly.

These guys are excellent. I had a very difficult move, tight corners. It's my second time to use…read morethem. On time, great communication, fair pricing. Top notch! I highly recommend!

My most recent move was literally the best move I have ever had and I give all the credit to Sherpa…read moreMoving!! They too extra time to make sure the doorways and walls were not damaged during the transitions and also my furniture was wrapped for cosmetic and safety concerns. I hope I do not move any time soon, but will definitely use Sherpa and their services if I do!! Kendrick and Corbin had great humor for some tough guys!!

I've used Upack for three separate moves already. Reliable, quick service and trackable pods…read more Prices are the best compared to others. Super easy to book as well. Never had any issues. We would choose this company over others again and again!

I have used U-Pack on more than one move across the country and as of today I can say that they…read morehave gone down hill thanks to JESSE out of the main office in Oklahoma. I had moved across the country back in April and had the Lawrenceville, GA office hold my cube ever since. I was told to call the main line to get them to adjust my full monthly rate because my bill due date is tomorrow October 6th and I'm having my cube delivered this Friday, October 8th. JESSE refused to help me after I have been informed that they normally due this. So now I'm paying my full 30 day fee for a few days. BEWARE of speaking with this kid and using this company. They obviously could use losing customers!!!!!

They did issue us a refund for the stop that was not on our itinerary. I'm still not sure who…read moreordered an additional stop, as there were only two of us involved in the event, and neither of us live at the personal address , know anyone who lives at the address and have no idea what the item was. I do think the manager does care about things being done. Well, which is why I chose them in the first place. No company is perfect, mistakes happen, and I'm thankful that they chose to make it right.

I must say that they really impressed me when it came down to move my stuff into my new house. They…read moretook their time they said everything up according to the way I gave them instructions. I would be so happy to continue to use them. I must say that the people that worked a movie my furniture, Josiah, I think the other guys name is Richard and it was one other person. They was the best I have had in my 60 years of live on this earth when people moving my furniture. Being ex military everyone understands that we travel a lot I did not have any broken furniture, plates, spoons or anything. Everything was just like I had hand packed it and carried it in myself thank you guys.