Customer service was absolutely terrible. I have purchased many photo orders from this cvs and I…read morehave never had an issue. I placed a decent size order last week and picked it up. When I opened the items upon returning home every item had an issue. The photos were not lined up with the magnet backing, the poster was creased, and the last product was not lined up. The photo was handing over the edge of the mount. I called and a very kind woman told me to bring the items in and they would reprint them. I went into CVS to have them reprinted and the young man at the counter needed assistance and then the woman that was helping him needed help (no problem, I'm patient when people are learning). The woman that came up to help, possibly a manager, stated there was nothing wrong and she put the order together herself. I showed her the problem and she said they were good enough. I stated they were gifts and I didn't feel comfortable paying for something that wasn't put together correctly. She became very rude. I asked her not to give me attitude and she became even more rude and raised her voice to me. I ended up just getting a refund and will have to get my items printed elsewhere. The woman was waiting in the parking lot and made several comments. I truly hope she was having a bad day and doesn't treat other customers the same way. She should not be working with people. I wish I could give this place negative reviews or review one employee because the others were very kind and helpful. Sadly, I will be going out of my way to avoid this cvs.

For emergencies its a useless place to shop, its too expensive and has shit employeesread more

I go here once a year to get a care package Christmas gift for my mother-in-law. What do you get…read morethe mid 80s woman who doesn't need anything? You get her the back pain heat pads, lots of Dove candy bags, some skin lotion, and anything else that comes to mind as something she could use. This, then, is our store for getting the things needed to fill that goodie bag. The store is small and it's quite run down. Carbondale is not the fanciest place in Pennsylvania, but the place suffices for what we need. I must compliment the people who have waited on me at checkout. While I don't know if any of them have ever waited on me before (who could remember from one year to the next), they have always been pleasant and helpful.

From the owner: Rite Aid’s mission as a Pharmacy in Carbondale, PA is to improve the health and wellness of our…read morecommunities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid's Pharmacy in Carbondale at 54 North Main Street to see how With Us, It’s Personal.

As a recent retiree in the area, I am delighted to use Brown's Pharmacy, which has been locally…read moreowned and operated since 1847, for all my pharmacy needs. The staff is polite, professional, and pleasant. I recommend Brown's with great enthusiasm.

Unprofessional and discriminatory. My request for records…read morewas met with a whole bunch of questionable responses. I didn't realize it at first. The desk help is interfering with pharmacy business. I don't really even understand why. But I will find out.

Im far away from Los Angeles for a short while and needed a prescription filled, low and behold…read morethere's a CVS in the small town of Honesdale Pennsylvania! A full sized big city one too. The pharmacy was busy just as they are in LA and the pharmacist was just as nice or even nicer. She took my information and told me it would be ready in 20 mins, took 10 mins instead. Sweet! No five stars as the prices for meds are some of the highest out there but for service and a good pharmacist I'd recommend this place to any traveler far and wide

I work in Oregon and had to come home for the weekend for a funeral. I reside on Long Island but I…read morealso live in PA, where my family resides. I had to go to the ER in Oregon before my flight because I've had an unbearable excruciating toothache. The hospital gave me 3 scripts to get filled, and I asked them if they would work since they're out of state, but I just had to make sure even though I don't think a hospital would steer anyone in the wrong direction. So I went to CVS in Carbondale first and they said that CVS in honesdale will take my New York insurance and will fill my scripts DEPENDING on the pharmacist?!?!! .. anyways, I called and they said no because it'll back up their system...... so they can but they don't want to is what he meant to say. So I called again today and they told me to come in with my scripts so I did and I almost paid out of pocket with a discount that this nice lady who was helping me use. But then as I walk away I hear someone say "Stephanie!" So I turn around and ROB said no it cannot be finalized because it's out of state. Fast forward I'm now sitting at rite aid and I explained to the pharmacist what was going on and the pharmacist said no that's not true. And they are helping me AND it's going through my insurance. Long story short ROB is so worried about his system being backed up and the inconvenience of my toothache / infection that could turn into sepsis, ROB doesn't care about you. ROB is just lazy & only cares about the work load, or lack there of, that he has to do. Thank you rite aid !

The pharmacy in this store is excellent. Despite a very large workload they are always friendly,…read moreprofessional and helpful. Also the manager of this store is very helpful and will go out of her way to help you out

Moved here from Florida and the pharmacy was very helpful with prescription that I couldn't do by…read moremy self.

FRONT END; I've been coming there for a few months now, I've ran into Zach & Rosey a few times (I…read morehope I have the names right from a girl from pharmacy gave me them) but a few times I have been in there they both have been very rude, always no where to be found, the attitude you get when you need help, and I'm sorry but the dirty looks or faces being made in uncalled for. I WOULDNT recommend this store to anyone. CVS does nothing to help make the store better at all. The manager? Don't even get me started on him. He does nothing everything im in there shopping with my kids and to get his help you swear you asked him to find gold. There is a VERY FEW people there who actually show they like their job. DO BETTER CVS!!! Getting people who actually wanna help or enjoy their job to see other employees making you get ones cry is insane!!!! They don't do anyhting DO NOT SHOP HERE!!!!

Always there to help You. Staff is very friendly, courteous and helpful ! Even when You don't feel…read morewell they are there to be comforting.

Great customer service and has all the things ,one stop shop. Very well organized . Has variety of…read moreoptions available. Always a great experience being there.

I have been going to Sullivan Pharmacy for many years. We had a very bad experience with a local…read morebig-name drug chain. Long waiting times, could not reach anyone on the phone, and constant turnover of employees. The staff here is warm, friendly and know their products and customers. Even when they are super busy, I get a smile from somebody to let me know they're working on it. Bravo to you all!!!!

We have been using this pharmacy for close to 40 years. You won't find a more friendly staff and a…read morepharmacist who cares more than here. They treat you like family. When you walk in it like you are going back to a time where businesses cared about the people they served and not about the money. They always have what I need and in that rare case can get it next day.

I am very happy with the pharmacy. All the workers go above and beyond to make sure they do there…read moreduty and more. Always pleasant, willing to give fast service, order what they don't have and so much more. I tell all my friends and family to go to them. Keep up the great work.