We have had endless issues with our home which we only moved into in Oct 2023..even tho we closed…read morein August 2023. It's odd that the issues were just minimally addressed through the first year after we moved in, then afterwards everything we brought up that was going wrong, we were told it was "normal settling" of the home and not covered by Hakes and it was our responsibility. Oddly enough, it's all very poor building products and workmanship. I would suggest you don't purchase from Hakes or have a contractor thoroughly review before buying and hold Hakes accountable before buying. Terrible company and not willing to be helpful to their customers. We've owned numerous homes prior to this and never saw such ineptitude from a builder/seller. Be aware!!

Closed on home March 10, 2025. Have been working through warranty portal and email to attempt to…read moreresolve a problem with the countertops to no avail. There is something wrong with the "quartz" finish, it it is actually quartz, causing it to stain when anything is set down on it, even if immediately wiped off. In addition there are horrible buffs/swirls and blemishes on the countertops that are not normal for quartz. Hakes' attempt at resolution was to have countertop company come out and clean the counters, which did nothing as the problem is in the finish. They then suggested sealing it which I have a problem with as 1. quartz does not need to be sealed 2. even if it were sealed, all the blemishes/swirls/stains would then also be sealed in 3. sealing would have to be done on an ongoing basis as the island is the biggest problem and we cook and use that daily. We have had warranty team out and then some additional construction team to no avail. Last meeting was an utter waste of time as the Hakes rep wouldn't even look at the problems, even after being pointed out by other Hakes employees. As we have had to have all the cabinet doors and drawers replaced (still waiting on those) because the finish/clearcoat was not done correctly, there is obvious history of poor craftmanship and materials used in build process. We have asked Hakes to either refund $5390 we paid for "upgraded quartz" in order for us to have countertops replaced or to have Hakes replace them.

Purchased our home 2021 and experienced many issues from tile and now exterior stucco from roof and…read morearound the house. Not under warranty anymore, but building a home at 400k you would think building it right would deserve a 5 star.

Worst experience i have ever had with a builder. Signed a contract in early March 26,today is July…read more14th, 26. They have not started. No movement of dirt-nothing! We just found out they submitted new plans to the village, with out our concent-delaying the build to 2077 vs Sept 26.Now they will not refund our $8 in earnest moneys-untrustworthy builders and seems very scumy way of doing business. Please be aware-they will tell you what ever you want to hear and delivery nothing.​Buyer be ware. They are unethical

Knowing that I really didn't need a real estate agent for a new build, I went ahead and hired…read moreMesilla Valley Property due to the fact that the broker had shown me a home via her phone because I lived in California at the time. I had to rent a property for one year in El Paso, TX, therefore I had to wait until I was ready to purchase a home. I called Mesilla Valley when I was ready to buy a home. I already knew I was going to buy a home with Desert View Homes; therefore, I gave all the information to the broker. I only had a short amount of time to purchase a home, or I would have had to rent for another year. I did find a home with the builder, and I was told that it would be ready in the amount of time that I needed. The broker was supposed to be my eyes and ears in Las Cruces. As it was getting closer to the date that I needed to move, I asked the real estate broker if she could take a drive to the new house and let to let me know what the progress of the new build was. She just told me that it was coming along, unfortunately, that was not the case. Shortly after I spoke with her, the sales agent for the builder called me and informed me that the home was not going to be ready in time for me to move in, but he had another home that is definitely ready for me to move in. I ended up purchasing the other home. The broker only came to the house a few times and showed up at the closing. She really didn't have to do very much and received a nice commission. I didn't even receive a "Thank you" for my business. I have a friend that will be looking to purchase a home here in Las Cruces, and I will not recommend Mesilla Valley.

The gentleman we spoke to was very kind and upfront with everything they offer. He mentioned…read moreseveral plans of homes we actually know the owners of and were immediately impressed. We meet with him this week and look forward to giving them our business for our future custom made home.

Steve Green helped us design our custom home for a very reasonable price. It was a pleasure to work…read morewith him, and we are very happy with his results. He also helped us work with our local HOA.

Amazing home builder -- we custom built our home in the Tuscany ridge area a few years ago, and has…read moreheld up perfectly since then. The home warranty service afterwards is also very easy to access.

They did Extremely poor paint job/finish for a company that claims to be quality builder. First…read morehad different shades of paint on walls, and ceiling. They said, agreed thats its a problem, and going to fix it. Then they came over, and tried to fix it, and they couldnt, and then they left unfinished job, and said they wont do it any more.

Building with the two Sanderson brothers was a nightmare. They are dishonest and both BIG HOT…read moreHEADS. The contract you sign with them gives them 100% protection and you ZERO. When I signed up with them I was told by Clear View Realty that they are known for standing by their homes and will fix anything that might go wrong. I found this out to be completely false. They patched up cracks inside and out right before the warranty went out and within two weeks they were all back. Now they ignore any and all emails. I had to hire an attorney early on in the building process to help me. I would NOT recommend them to anyone.

Agreed with previous posts. I purchased a Sanderson home during COVID. They are very…read moreunprofessional, rude and dishonest. they are full of excuses with zero accountability. Take your business elsewhere you will save money, headaches and abuse! I have pending issues with my home they set appointments and do not show up. They began building a house next doo. They damaged my house in the process and have yet to fix it.

Don't not rent here! we had bad experiences at palms apartments! Manager is no help. over charging…read morefor water. Always nosy on your living when they don't have the facts straight.Mold on the restrooms. cabinets old and infestation of ants . we called corporate office and they didn't help us. saying it's our responsibility for pest control. ants coming out from outlets and between cabinets and dishwasher. we also put camaras for our protection and they wanted deposit and for us to sign a contract!

When ever you see a Tropican homes, run for your life because you will be throwing your money away…read morewhen you buy it. They build low quality houses, they use cheap labor and at the end they will never respond when you contact the warranty division to restore or repair anything that is not functioning correctly.

At the time of this writing, it's been one year and three months since my home was purchased…read moredirectly from Hakes Brothers. The home came with bent cabinet doors and a dented dishwasher door that has yet to be remedied despite four supervisors being notified and warranty requests being submitted. HB knew of these issues the day the house closed and we were provided papers saying the problems would be fixed. I researched this company before we purchased a home from them and saw negative reviews on multiple sites. I listened to friends that struggled with them. We decided to take a chance with the company and now I wish we had gone with someone else. It has been 15 months of annoyance. Save yourself the headache and find another builder. Once you sign on the dotted line, it's difficult to get them to fix anything. I have no doubt all the negative reviews you read out there are true. Currently, on the Better Business Bureau website, their profile is being updated so you can't see any of those ratings. I remember going there during initial research and not seeing too many good things. A company can have good standing with the BBB as long as the reviews have been responded to. Regardless of the outcome.