I actually drove out to Crystal Lake (from Buffalo Grove) just to check this place out, and I have to say I was kinda disappointed. Let me start with the Positives, and what I liked: - Adorable shop - Love the IDEA of this place, and the collaboration of artists. - Loved the actual items in the store - Girl working seemed somewhat friendly. Not pushy. But here are the negatives, and why I probably won't be back: - WAY too expensive for my blood. They seemed HIGHLY over-priced. HIGHLY. I'm sorry but i'm not paying $700 for your dresser that I could pickup at a resale store for $100 and re-finish myself for under a $100. It's outrageous. - Small. I guess based on what I'd seen/heard, i expected more. Bigger. The shop is tiny, thus there really wasn't a lot of furniture there, so it really wasn't worth my drive. Overall, what a really cool idea. I really wanted to fall in love with this place, and was really excited to go check it out. But i can't get over the disappointment of what it actually was. Here's my compromise: If you're in the area, definitely stop by and check it out! Maybe you can spend more dough than I, and will find a piece that you absolutely adore. I say, it doesn't hurt to stop if you're nearby! Just don't make a special trip for it. If they ever expand, and lower prices, I'll most def be back! read more

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My wife has always wanted a custom dining room table, and finally got one from Reclaimed. The staff worked with her to get exactly what she wanted. It is unique, and guests are always commenting how beautiful it is. Happy wife. Happy life. Len read more

Looking for a reprinted, reclaimed piece of unique furniture? Get yo'self to Reclaimed! A co-op of more than 20 local artists/designers, this sweet little spot in downtown Crystal Lake is ripe for the homegoods pickin'. I was looking for an antique dresser for my to-be December arrival and I came across a few gorgeously painted pieces of 1930s and 40s furniture. Like an eager Gretel, I followed the breadcrumbs until I landed on Reclaimed's page! In the actual shop you'll find everything from handmade pillows to baby goods (I nabbed a recycled t-shirt bib with a Liger on it - score!) and a handful of dressers, end tables, buffets, coffee tables and the like. The style is mostly shabby chic, but if you're looking for a custom color or type of item, just chat with the owner, Brent, and he may be able to source what you need. Prices are fair for both the materials and design - expect dressers in the $350-$450 range, end tables $75-$100 each and coffee tables $200-$300. As with many antique-y items, be aware that the older furniture may require some extra love...sticking drawers, bowed panels and the like. you may have to invest a bit of extra time and elbow grease in your item. Regardless, I'm really happy with the way Baby W's dresser came out and it'll be a great addition to her room. read more

Reclaimed - Furniture Stores Near Me - Crystal Lake, Illinois

Hiring Brent's team for a custom coffee table was the best decision we ever made. The color, the design, the construction... Everything is pure perfection. We first hired a different contractor who totally ignored our design specification, added some elements we didn't want and blatantly disregarded our stain choice. Between delays from him being a total flake and promising to do work he never completed, 6 months later we still didn't have a table. Enter Reclaimed. We gave Brent our design- he asked a few clarifying question and made suggestions based on experience. We brought a wood sample from another piece of furniture we wanted to compliment and he recommended a custom stain blend. He quoted 6 weeks and we crossed our fingers that we wouldn't get burned again. We received a couple updates throughout the process on progress and then it was done- in the time frame quoted, at the price quoted. The finished piece is absolutely gorgeous! The craftsmanship on it is incredible- truly heirloom quality. On top of it all, it's a conversation piece as it was built from a reclaimed bowling lane. It looks like it came from Restoration Hardware except it cost about $3K less! Bottom line- they offer some cool refurbished stock pieces and they even sell high quality supplies at a reasonable price (General Finishes cheaper than amazon!). But if you can't find what you're liking for, don't hesitate to hire them for a custom piece of furniture! read more

Reclaimed - Custom coffee table with iron legs. - Furniture Stores Near Me - Crystal Lake, Illinois

We purchased a custom wood dining table and bench from Reclaimed. The price was fair and the table itself is absolutely beautiful. It compliments our home perfectly. The customer service was great in the beginning. Once we actually signed on the dotted line, the customer service went to "eh." And now...it's just terrible. We have been communicating with Brent since March 16th (yes, over 2 months!) to get an additional support for the bench. It has been me consistently following up and a bunch of empty promises to date. I am truly hoping to get the piece for the bench because right now it looks beautiful but no one over 100 lbs. can sit in the center. We loved your work but unfortunately, won't ever buy from you again. read more

We purchased a new custom round table for our kitchen. We absolutely love it. Brent, the owner, was so helpful. Especially considering how terrible my husband and I were at the decision making process - this was mainly because we knew this was going to be our family dinner table for years to come. We put a lot of pressure ourselves to make the right design choices. He helped us decide on how to pick just what we wanted, from stain, to finish, to the base and was very patient with us and also responsive to our follow up questions. He was also very kind and helpful during the delivery process. We did not purchase chairs from his shop and he still even gave us felt pads for them during the install. We are so pleased we hope to also purchase a dining room table. read more

Reclaimed - Table - Furniture Stores Near Me - Crystal Lake, Illinois

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Had some furniture made here. Amazing staff, extremely talented. Pieces are more then furniture they are art. Great owner and the store is a really cool space. Go check them out and support local. read more

Brent can't even figure out how to properly mount a barn door. We politely requested that he come remount it in a more stable manner, he refused. Worth noting that he has changed the name of his business multiple times in recent years to avoid negative reviews. read more

Reclaimed - Furniture Stores Near Me - Crystal Lake, Illinois

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I had been looking for a new dining room table for over a year. All I was finding was either poorly made or looked like every other table. I wanted something different. I found Reclaimed right here in my hometown, but to be honest I would have driven much farther to find this store. Devon made the process of ordering my table so easy. She was very knowledgable about the products and helped me create the perfect table. It was custom made which took some time, but it was worth the wait to get exactly what I wanted. The table was delivered ahead of their original promise date. They assembled it in my home, customizing the position of the base to accommodate the chairs. (I also purchased the chairs from Reclaimed and love them too!) This table will be the last table I buy. It will last forever and is so beautiful. I love the feeling of the finish. My overall experience was amazing. They exceeded my expectations and I would highly recommend buying from Reclaimed. They have more than just tables. They have desks, benches, mantels, checkout their website www.reclaimedcl.com or better yet visit the store in downtown Crystal Lake. It's walking distance from the train station and the downtown is a great destination with shops and restaurants. read more

We purchased a custom-made dining room table from Reclaimed. Based on reviews from a few years ago, it is clear they have refined their process to best serve their customers. I only have very good things to report about Brent (the owner) and his team at Reclaimed. We made our appointment online, received email reminders and were able to meet with Brent at the time of our appointment (no delays). He walked us through their process, their pricing and the decisions we'd need to make. He was available to answer questions, but also gave us plenty of space to talk through the decision. Once we decided to move forward with the purchase, we chose the size of our table, the style for the table top (one of two options), the base (one of many options), and the stain. What we liked about this process is it's a flat price per square foot, regardless of what table top, stain, or base we chose. No nickle & diming. Once the table was complete, Reclaimed contacted me to schedule a visit to their workshop, where I was able to see what stains looked like on wood from the same shipment our table was made ... we wound up changing our minds about which stain we wanted based on this visit. Reclaimed emailed and called to schedule delivery when the table was complete. The delivery guys were on time and kept us updated by phone on their expected arrival time. They exerted extreme care bringing the table from the truck into our home and were able to answer questions about care for the table. Reclaimed requires a 50% deposit and the remaining balance is paid at time of delivery. The only downside to ordering through Reclaimed is their wait times are about 10-12 weeks. read more

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I have never owned a more beautiful table. I wanted to buy everything in the amazing showroom they have set up. Honestly it was quite hard to choose. Brent and Devinne are so knowledgeable that they made the customization process so simple with tons of different options of woods, stains, and designs. I can't believe how many compliments I've received so far on my table! I will definitely be returning. Fantastic customer service and products!!! read more

While I can't say I've ordered any custom pieces from Reclaimed, I do enjoy visiting their showroom in Downtown Crystal Lake. Connected to a coffee shop, you can drop in and enjoy some of their work while sipping a delicious beverage from Grounds Coffee Bar. If you go upstairs, you'll see a showroom of gorgeous tables. It's worth checking out if you're in the Downtown Crystal Lake area, even if they're too rich for your blood! read more

Do you like amazing, quality-crafted furniture? I do...A lot. Reclaimed has it in spades! We have purchased 2 custom dining tables from Brent and his team and not only are they beautiful and holding up to 4 small children, but every party or gathering we host we get so many ooh's and ahh's and "wow where did you get this?!" ..... RECLAIMED!!!!! We say! I love being able to pick my own stains, woods, materials for the legs, and dimensions! Brent and his team not only deliver on quality and craftsmanship but they LITERALLY deliver on time and are so professional! His showroom staff are knowledgeable and helpful, a pleasure to work with a business that remembers what the words "customer service" stand for. I'll never buy some cheap big box store tables or shelving again after being spoiled by Reclaimed! If I could give this place 10 stars I would!! read more

Reclaimed - Our dining room table that fits my rustic meets mod aesthetic! Our other table is reclaimed bowling alley wood and it is great in my kitchen - Furniture Stores Near Me - Crystal Lake, Illinois

Bought a custom made table over a year ago and absolutely beautiful. We did have an issue with the seams separating and I immediately contacted Brent. I was overly pleased with his quick response and willingness to make it right. His team picked up the table and completed the refinishing within a reasonable time. Brent and his staff are professional, timely and friendly. It has been a pleasure working with Brent and I would highly recommend their custom furniture. The quality and service received at Reclaimed surpasses area retail stores. read more

Brent is the man! I hired him to pimp out my wife's makeup table as a 15th wedding anniversary gift. He came out to my house to discuss design ideas, took measurements and sketched out a design on sight. During the one month lead time I gave him, communication was good with prompt updates when contacted. On the day of my anniversary Brent came to my home o do the install while my wife was at work. Everything was completed as promised and on time. Needless to say my wife was blown away, now I'm the man. Thanks again to Brent and his crew @ #ReclaimedCL for making my anniversary memorable. read more

Reclaimed - Makeup table after #reclaimedcl pimpification - Furniture Stores Near Me - Crystal Lake, Illinois

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Brent, the owner, seems like a nice guy. I popped in here a few weeks ago. There are some cool "reclaimed" pieces of furniture. In my opinion, it is a bit pricey. I bought two 12" tin letters for a combined $75 w/ tax...and I was given a discount. As I was browsing, I asked if he'd be willing to repaint one of the dressers that was on display to match the wall color in my room...he said that it had already been marketed in the current paint color and he would not. I guess he didn't pick up on my buying signals. His unwillingness to customize to the customer's requests makes me kind of uninterested to go back. I guess it's his way or the highway. Keep in mind, this place has re-furbished furniture, not re-purposed. They are only open on Friday, Saturday and Sunday. read more

Great rustic custom made furniture with outstanding craftsmanship and customer service. If you are looking for custom, quality pieces, this is the place to go. read more

The furniture was nice. For custom made furniture it was priced higher as expected. The reason for a 3 was the total lack of customer service. My wife and I made an appointment, called to let them know we were running 10 minutes late and when we walked in found the only employee still meeting with a previous client. Do you think he bothered to welcome us to the store? Nope! We walked around for 20 minutes and he never acknowledged we were there. We definitely won't be back. When are these small businesses gong to realize the importance of good customer service? read more

Love the fact there is a coffee shop and then a furniture store right next door. It's beautiful and love the design of each furniture. Highly recommend! read more

Reclaimed is a great local shop that has unique beautiful pieces! The staff are very helpful and friendly. Each time I have purchased a piece of furniture the whole process from selection to delivery has been a breeze. I will continue to support this great local business and highly recommend it to anyone looking for a well priced one of a kind piece of reclaimed furniture! read more

We ordered a table from Reclaimed, and were really excited about it. The top was made from an old bowling alleylane that I used to bowl on in high school out in the 'burbs. The bowling alley had closed, and Reclaimed had picked up the the lanes to make some really cool furniture, a table of which was on display in their Chicago space before it closed. After our custom ordered piece arrived we found it superficially to be really striking, but we noticed a couple of mistakes upon closer inspection. After contacting Reclaimed about it, they reviewed our claim and completely agreed with us. They then picked up the table and completely remade the top and skirt. The new table was delivered to us within 2 weeks. The table we have now is solid and beautiful, and we couldn't be happier with it. I've never had such good customer service - I'm just blown away by it. They obviously care deeply about customer satisfaction and their reputation. The new (and upgraded) table is stunning. read more

LOVE Reclaimed! I've been looking for a vintage kitchen table and after some web browsing I found just what I wanted at Reclaimed. They are so reasonably priced for great quality products. Brent was super helpful, delivered the table to my apt, and even helped set it up. I will definitely be back for more one of a kind pieces! read more

Ordered a custom dining table from this company worth approximately $8,000 with the expectation that it will be ready by Thnaksgiving, ordered was place mid August and down payment was paid. Did not hear from this company again until a mothe later with the a new invoice. I paid the invoice and inquire as to the status. A few days later, I was informed via email that they will not be able to complete my order sometime in December. I picked up the phone and call them to let them know I was promised that it will be done by Thanksgiving. Do you know how they responded? We'll we can't do it by Thanksgiving, we're just to busy right now. Never knew of a company who respond this way. Our order may not be large, but we expect to treated just like any other customer. Urban Wood Goods was more than happy to take our order. read more

We had reclaimed design & build a conference room table for our business. We were involved in the process start to finish with pictures of the progress from a paper concept to the end product. The price was comparable to a standard stock conference table from a business furniture store, but instead we received an original show stopping table delivered directly to the office. Highly recommended. Thanks Brent!! read more

Rude. Barely looked up from her phone long enough to say they were closing in ten minutes. Clearly communicated she was not interested in future sales. read more

Brent and his team were great. We had them build a dining room set (table and eight chairs) to our specifications. They worked with us to get the color just right for our dining room. The price was in line with the kinds of dining sets you see at other furniture stores, but there's something special about having it made to order out of reclaimed wood. And the finished product is beautiful. read more

Reclaimed in downtown Crystal Lake is now Hollenberg & Co. This is the WORST PLACE TO BUY FURNITURE. We bought a table on Dec 24, 2017. We needed a small amount of custom work done on it that we were told would take a week or two. It is now April 7 and the table is not ready yet. We have called multiple times and been told someone would call us back. In over 3 months since we bought this table nobody from this store has ever called us about anything. I just stopped by the warehouse where the table is supposed to be to have the work done to it and it is not there. I was told Brent, the production manager, was going to talk to me about what happened and then I was told he was too busy to talk to me but they would deliver it for free. That doesn't mean much since I live 3 miles away and have a pickup truck and two teenagers. We live in Crystal Lake and are advocates for local shopping whenever possible. Not with service like this! Do not shop here unless you want to be treated like garbage. Lots of style, no substance. Have to give one star to give a review but zero stars from me. read more

I found this store browsing for restored furniture and decided to take the drive to check it out! Once my husband and I arrived in the store we were greeted by the owner Brent and browsed his merchandise. We found a coffee table that we absolutely fell in love with. Brent was very helpful and his pieces are truly unique. I would definitely recommend Reclaimed was worth the drive and my coffee table worth the $$. read more

I searched for the perfect end table for my newly decorated family room, and decided to give Reclaimed a try. Cute shop, very helpful sales rep, and there are definitely some unique and interesting pieces, although very pricey. The problem is, most every piece of furniture is already painted by the shop owner, and believe me, it's not professional, and the pastel chalk paint has no place in my home. He would be much better off leaving the furniture alone and letting the buyer have it refinished per their own specs, so not only did I pay a high price for the table, I also forked out additional cash to have it refinished. Worked out for the best because the paint that was used on the table literally came off with water. Happy to have found a unique piece, but that will be my last visit to Reclaimed. Oh, did I mention that the pricey table with the terrible paint job was non-negotiable? read more

This is such a great place with great customer service! Brent is incredibly talented and creative. The furniture is beautifully done and pieces are one of a kind! There is such a wide variety of pieces for every room and every type of decor. Stop in there often, always new items for sale! read more

My wife and I ordered a table from them (the top made with the wood from a bowling alley lane). After it arrived it was a nice piece, but we noticed a couple mistakes - after contacting Reclaimed about it, they responded by picking up the table and completely redoing the top and skirt. I've never had such good customer service - I'm just blown away by it. They obviously care deeply about customer satisfaction and their reputation. The new (and upgraded) table is beautiful. Couldn't be happier. read more