Brooke, Ashley, and Marissa at the front desk are so kind and welcoming. Angel helped me get my…read moreprescription fixed because the doctor who did my exam gave me a script for the wrong type of glasses. They followed up multiple times to get it corrected. I came here because they have literally hundreds of frames to choose from and they help you find the ones you want! Jamie was there when my glasses were ready and made sure everything was perfect. After my experience here I won't go anywhere else!

Not good. I've been wearing glasses or contacts for more…read morethan 30 years. I experienced here was less than desirable. The doctor was very cold and almost argued with me about wanting contacts with progressive vision. He was adamant that I wouldn't be able to see right but I've been wearing progressive contacts for 15 years. He was very quick to put drops in my eyes without telling me what they were except to say that he could see my eyes better. Had I known and he was dilating my eyes I would've protested. You can't determine if a prescription possibility works if your eyes are dilated. He handed me to context in the dark exam room, said put them on and I'll be back in five minutes. It was extremely awkward, putting them on without proper lighting and a mirror that was at a decent level. He didn't come back for almost 20 minutes when I finally moseyed into the hallway and asked where he was, he was caught up on his computer on another case. He walked in almost upset that I disrupted him. Told me to go home, wearing them and to give them my glasses so that they could send them out with the new prescription. So I left with contacts in my eyes, I couldn't see, I didn't know if the prescription would work properly and I had to give up my glasses which I did willingly. Needless to say, I came home hunting for my readers after realizing I can't see worth a darn with these contacts in. I called the next morning to tell them the prescription was not appropriate for my vision and then I wanted my glasses back. She informed me that she already sent them out with the new prescription. How do you order a new prescription without knowing if it's the right prescription or not? I need to wait several days for my glasses to come back. I wrote/vented on Facebook on a public group. Before picking up my glasses when they came in a lady from the office called me wanting to talk about my post line by line. I told her that was inappropriate to come at me about a public post. After $500 later I picked up my glasses. And I was right they are not the correct prescription for my vision. Now I'm stuck going to a different eye doctor and paying out-of-pocket for my exam since I used my insurance with Springhill eye. I'll also have to come out of pocket for my glasses and contacts. I forgot to mention that when he sent me home with the context in my eyes, he never sent me home with the contact lens case or contact lens solution or anything. I'm not used to that as every eye doctor I've ever been to sets you up for success by providing those things. If I could save someone from going to this facility, I hope this posted that. They are a family run facility and said they've been in business for a very long time, but I don't see how given the customer service I received.

Staff is genuinely friendly, helpful and go above and beyond!! The eye Dr. Was thorough, caring and…read morenot rushed. Excellent experience!!!

In following an optometrist to this practice from another, I called to make new patient…read moreappointments from my family. I spoke to Kimberly and she was so pleasant to speak to. Without acting inconvenienced to schedule 7(!) appointments over various days for us, she was friendly, upbeat, patient, kind, and gave my call her focus... 110%. What a great personality to engage with as a first experience with this office.

amazing!! jessica was great, and attentive to my request. my favorite eye center!!read more

Called to make an appointment as requested by my PCP due to loss of peripheral vision with my left…read moreeye. Had the records from the vision check done at another location sent to them as directed by the scheduling person. When I called back, I was told that those records indicated that they did a check for glaucoma and diabetes. So even after explaining the problem, they didn't seem to think I needed to be seen. Not sure even if I did get an appointment now, I would trust them with the results.

Really happy with my appointment today. Easy, friendly check-in process. Dr. Beiler was…read moreprofessional and thorough with his exam. And I really enjoyed working with Maria for the fitting and ordering. I was happy with the selection, I found a great pair for under $70 and they even fixed a pair of my glasses from a different provider! The only person that was a little odd was a young gentleman there who brought me back for the air puff test, he definitely did not want to be at work and kept telling me how over it he was. It was 9:15am lol. This place also seems to get busy pretty fast, I would recommend it early appointment if you want to be in an out.

Went there for and eye exam. They assigned me Dr. Murdoch. He treated me like I was an…read moreinconvenience. While examaning me I had a question how I saw the letters and he blatantly said to answer yes or no on how I saw the letters. Needless to say, I was upset and the end result is that now I see blurry withe the glasses. Will not go back again.

the BEST optometrist in Florida! The office staff is…read morewonderful. It's like going to visit old friends. HIGHLY recommend!

The Doctor takes his time with you. It's not just 1 or 2. Which Is better. It's the time to be with…read morethe patient. Great front staff too!!! Zack is great!!

Made a 9:00 appointment and started the process early! Dr. Linda is thorough and checks all…read moreaspects of your eyes. She spends the time needed to make sure questions are answered and even came up with an alternate to contacts for diving! I pay out of pocket just to go to her!

My husband and I decided to go to Visionworks for our glasses again because the last time we were…read morethere three years ago they had a huge inventory of glasses that were reasonably priced to choose from. I called to make an appointment and was told that to pick out glasses no appointment was necessary. I was also asked if we had our prescriptions for our glasses which we did. So we headed right down. There were two people being waited on in front of us when we walked in. We were greeted and told we could browse the eyeglasses while we were waiting our turn to get fitted for glasses. After a few minutes both of us had decided on the frames we wanted. We were called over to the desk by Jasmine. I went first since my prescription isn't as complicated as my husband's. In about ten minutes Jasmine reviewed my prescription, looked up my insurance benefits and discounts, fitted me for my bifocals and took my payment after my insurance benefits. Then she worked on my husband's trifocals. Again in ten minutes she was finished. Jasmine had great customer service. She was also very knowledgeable about the glasses and our insurance. She told us that we would receive an email when we could come back and pick up our glasses. We both received an email in approximately two weeks that our glasses were ready for pickup. We went back and the final fitting of our glasses took less than five minutes. We are extremely happy with their customer service and their products. We will definitely go back next time we need new glasses!

Was told the glasses would take three weeks to arrive because of my prescription, though I've never…read morehad to wait more than two weeks and I've had the same condition since I was a child. Three weeks came and went and nothing happened. I called and one person told me it would be another couple of weeks while another said a couple of days. Well, it wasn't a couple of days. Another week went by and still nothing. I called again and was told a manager would call me back. That did not happen. I called once again and was told I would have to wait nearly another week for them. That is nearly five weeks! I cancelled my order. Stay far away from this place!

I had both cataracts removed from both eyes at different times, of course, and both surgeries went…read moregreat. The staff was professional, knowledgeable, and super friendly. I started in the Spring Hill office and had the surgery in the Lutz office. My eyes can see 20 miles down the road now with no fog. Thank you, Dr. Robert Lee and staff.

An eye doctor should ask about a patient's actual medical history instead of making assumptions…read more This doctor saw that I was overweight and saw "diabetes" in my chart, and from that he made huge assumptions without asking a single question about my current health, my diet, or the prevention steps I am actively working on. Instead of gathering information, he launched into a lecture that had nothing to do with my eyes. He told me that diabetes would be affecting my heart and the rest of the blood vessels in my body, and then he started asking about my bones and joints. What do my bones and joints have to do with my eyes or my retina. Absolutely nothing. It was inappropriate, unprofessional, and completely unrelated to the reason I was there. If he had taken a moment to ask, he would have learned that I have lost over 100 pounds, that I work closely with my physician's office, and that I am fully committed to my health, my diet, and long term prevention. None of that mattered to him. He chose to assume, judge, and lecture instead of listening. He is, unfortunately, like many doctors who contribute to the problem instead of being part of a real solution or a reliable source of patient centered care. Patients deserve to be heard, not stereotyped. An eye appointment should be about my eyes, not a conversation filled with unrelated medical warnings and assumptions. I left the appointment with almost no understanding of the actual purpose of this specialist visit. Because of this experience, I will not be doing any further business with this company. ZERO stars

Dr. Brian L. Weber is truly one of the most personable and caring optometrists we've had the…read morepleasure of seeing. My daughter and I have been going to Dr. Weber for the past two years, and every visit has been a great experience. Dr. Weber is very friendly, but what I appreciate most is that he takes his time to listen and answer all of our questions. You never feel rushed or like you're just another patient going through an assembly line. His two staff members are also incredibly kind, helpful, and welcoming. The atmosphere of the office is very personalized and relaxed. It doesn't feel commercialized, which is becoming harder and harder to find these days. As a self-pay patient, I also feel that his exam pricing is very fair. My only complaint isn't about Dr. Weber or his office at all--it's the outrageous cost of prescription glasses in general. It's hard to believe that we're living in a world where a pair of prescription glasses can easily cost $800 or more. Unfortunately, that part of the experience can be a real financial burden. Overall, I highly recommend Dr. Weber to anyone looking for an optometrist who genuinely listens, takes his time, and provides personalized care. We're very happy to have found him! BTW he is currently located at 2707 Forest Road, Spring Hill, FL 34606

Recently I was in need of a new eye doctor for an on-going problem with styes. They got me in…read morequickly and I couldn't be happier with the staff and Dr. Weber! He addressed my eye problem and prescribed medication from the pharmacy and OTC. I will certainly update my experience after my next appointment, which has been made. As for anyone there that I saw, (and I basically met the entire staff) everyone was very kind and professional. So, perhaps the one person previously mentioned in a prior review, regard being rude & such, that person is likely no longer be there!