Maybe 4.5 would be more fitting but that's more about the situation than the business or John, the…read moreman who handled this project. After trying in vain to get my laptop fixed in Indiana, I came back to my mom's house and decided to look for a local repair place. My family had had a negative experience years back with this business but everything I'd read on line hadn't alerted me to any red flags and I really wanted to avoid having to buy a new laptop since the type I wanted seemed to be nonexistent. It turned out that John thought he had a screen that would fit (unfortunately it didn't) and the price was in line with what I expected. While repairing my screen, John said that one of the video connectors was also messed up so I needed a new motherboard. Fortunately, the quoted price didn't change and I was able to get this laptop back sooner than I feared I would. He was also kind enough to add more memory to the computer since the hard drive had almost none & was able to save the documents I'd had on my system before things got messed up. There's a reason this place has won local awards for good service. If you don't want to use Geek Squad, buy a new laptop or try fixing stuff yourself, you should definitely check out this place.

A couple of weeks ago I noticed my computer was running slow and eventually it completely crashed…read more I looked around and found PC Repair Gurus. The owner is very knowledgeable and was able to fix my computer quickly and for an affordable price that did not break the bank. Not only did he fix the issue, he gave me tips and advice to try and avoid it happening again in the future. I highly recommend PC Repair Gurus if you want your computer fixed by someone professional, friendly and knowledgeable.

Awesome service! Grace did all the scheduling and another gentleman arrived to replace my keyboard…read more One of the nicest things is that they work on weekends!! The price was very reasonable as well.

I had serious issues with the ei fi at our campground. I…read morecalled computer support 911 on a recommendation from one of their customers. I got immediate response to my request for help. There was a analysis performed on the entire site. The problems were determined despite no documentation regarding the original install. The problems were resolved in a very professional manner A complete mapping of the entire wi fi system was developed and provided for future reference. When I say complete, I mean every detail was documented. I highly recommend computer support 911 for any computer related needs. Butternut Hill RV Camping

From the owner: We specialize in customer support. We have a personal touch. Our staff is trained to listen to our…read morecustomers. We work hard to give you the best experience. As we all face this pandemic we are setup to work remotely to help with your IT / computer problems.Our computer support specialist to help you with your IT problems. Software: OS troubleshooting / installation, software/application installation, virus scanning/firewall integration, etc. Network: Setting up and maintaining Internet connectivity, network configuration, sharing, printer setup, etc. External / Peripheral Devices: Installing, troubleshooting and mice, keyboards, cameras, speakers, monitors, etc. Remote computer support is part of our business.

I've had a mixed and ultimately frustrating experience with BLP PC Repairs. I was trying to get my…read moreSamsung Gaming Monitor Fixed and went here on January 20th on a Tuesday. The technician Brian or Bryan was helpful, professional, and genuinely tried to assist me. He communicated well and did what he could on his end. Unfortunately, the same cannot be said for the owner, Brandon. Brandon was largely unresponsive throughout the process. At one point, I was even accused of not paying for the service, despite the fact that payment had already been made through Apple Pay. When this issue came up, Brian or Bryan also had trouble reaching Brandon, which speaks to a larger communication problem within the business. It is extremely unprofessional for both a customer and an employee to be unable to reach the owner, especially when payment disputes are involved. This situation could have been resolved quickly with basic communication. I appreciate the effort and professionalism shown by the employee, but the lack of responsiveness and organization from ownership made this a bad overall experience. I hope the business improves its communication and internal management moving forward.

He has done fantastic work for my wife and I. He's honest does quick work and very through. I've…read morehad him done multiple jobs for me and I trust his opinion

He was great. Knowledgeable, nice guy. Reliable and magical when it comes fixing computers…read more His prices were great! I would use him again! He travel to your home and that is a big plus.

From the owner: Onsite, personal repair of your TV and Computer equipment - at home, or at your business, we come…read moreto you for your electronic repair needs.

They helped me with my computer problem right away. They are understanding, polite and confident. I…read morewill always go to these folks for computer needs in the future.

I live 200 miles from this business, and when my daughter experienced to issues with her computer…read morewoes, this company provided immediate assistance with professionalism and kindness and positive results. She lives in their vicinity and has Gregg's email and phone number at her fingertips. This gives me enormous peace of mind. Cannot recommend a business more highly that understands my concerns for my daughter and works with me long-distance. Bravo!