Would not recommend at all, had to replace ceiling after a couple of years as was wooden not pvc…read moreshower leaked and they could not find leak. Still having issues with intermittant leak, taps de laminating, tiles have grout falling out and have not been laid properly. All I all poor installation as it is contracted out and poor after care. I would not recommend this company to anyone.

We had a new ensuite fitted by Vizzini just over 4 years ago. The guys who fitted the ensuite…read morelacked attention to detail. The main flaw was not sealing the base of the shower door where it screws to the wall. the result 4 years later is rot damage to the stud wall, kick board and flooring. God knows how much it will cost to put right. Other niggles where the sink was supposed to be about 6 inches from the wall according to the design, but instead it was butted next to wall, which means that with a towel holder next to the sink you can't really stand at the sink face on, a simple movement of smaller base units would have prevented this. The top was not finished at the edge, I had to glue some edging on myself. They provided a cable with some slack so I could wire up a mirror with integral lights over the sink, however I could not use the slack as they had cemented the wire in place!! The pump was installed in the loft but they just used the planks that were there, meaning the pump was not fully supported. I had to add some extra wood to fully support the pump. They built the stud wall for the shower too short, and had to add an extra piece of plasterboard to make it wider, however it was only just big enough for the shower door. It needed to be an inch or so wider so the frame sat better. The support legs for the units were screwed on with just 2 screws rather than 4, the caps for the shower frame were not installed. Definitely a case of what the eye does not see the chef gets away with. Yes the showroom is nice and the installation initially looked good but this lack of attention to detail, especially with not sealing the tray and walls BEFORE installing the shower door, has cost us a great deal of time and expense long run. I suggest if you do go with this lot you carefully inspect all aspects of their work. I regret not doing this.

Thomson's has now moved to the outskirts of Dunfermline - next to the retail park to the north eat…read moreof the town. The new store is much lighter and airier than the old one. It is on two levels and has a cafe area for customers. We visited between christmas and new year looking to buy certain furniture. The salesman was very convincing about their prices being the best. However we decided to look around and visited a competitor nearby. I am glad that we did as we found the same furniture on offer at almost five hundred pounds cheaper. A lesson here to always look around. Apart from that i have bought several items from Thomsons and have always found the service to be very good - especially the carpet department. I believe that thomsons which was once a family store has now been taken over by another local much larger department store which is a shame really as it just means that there is less chance of being able to find something different in the are

Rubbish quality and customer service from the maker and seller…read more Within months of buying a recliner the seat settlement reached and probably exceeded the 30% expected "natural settlement". The chair was repaired but within 6 months the new seat had also collapsed. I complained to Lay-Z-Boy and Thomsons World of Furniture and I got blanked as if it was my fault for buying one of their products and had the hard neck to suggest I pay them more to fix their product's inherent fault. Lay-Z-Boy knows the failings in their quality of products and yet they insist it's normal. I would suggest that nobody buys one of their products.